107-0052 Tokyo-to, Minato-ku Akasaka 3-16-7, Japan
#353 of 1,410 hotels in Tokyo
Guests' ChoiceBased on 571 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.7
Staff
9.2
Value for money
8.5
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 December 2023
Basma
EgyptMattress and pillow were not comfortable
Location is great. Many small restaurants, bars and izakayas around it
Stayed in December 2023
Reviewed: 25 December 2023
Kevin
United StatesGreat location and has an onsen that wasn’t too busy!
Stayed in December 2023
Reviewed: 20 December 2023
Jennifer
United StatesRooms are very tiny
Excellent staff, great location, laundry on site
Stayed in December 2023
Reviewed: 16 December 2023
Viraj
SingaporeNot at all.
+Room is clean +location is awesome. 7 eleven is just in front of the hotel. Train station is walking distance. +Front desk staff are really friendly +The cleaning staff are really friendly. Even though one cleaning lady doesn't speak English, she tried her very best to communicate with me with a smile on her face! Honestly I have to appreciate their hard work! :) +Flexible check out policy. No need to inform the front desk. You can just keep the room door open & leave anytime you want!
Stayed in November 2023
Reviewed: 11 December 2023
Juanita
AustraliaThe carpet in the room was like an old office carpet. Did not feel pleasant on the foot and I wasn’t sure when would have been last vacuumed. The carpet irked me so it would be great if they sorted this out and put in new carpet. Onsen was ok. Very small. Noticed when there guests didn’t follow onsen etiquette and wash first. And dipping hair in water etc …it was fine for a quick bath.
Staff were helpful and welcoming and property very clean. Room - completely quiet/good sound proofing; lovely products esp as stayed on ladies floor, was giving additional beauty products which were great. Lovely shower with good shampoo products and soaps. Re bed, I ended up asking for another mattress to be added as was too thin and was awful for the first night but added mattress made bed comfortable and soft. Room very small as expected, but I don’t think you can fully be prepared for how small until you see it! Still it was functional. Location was great. Well connected with lots of food options around. Felt very safe and vibrant. Hotel arranged for my suitcase to be forwarded to next destination which was no trouble at all.
Stayed in November 2023
Reviewed: 7 December 2023
Halloran
AustraliaA nice quiet hotel in a busy area with lots of night-life. Close to many subway lines. The shrine nearby was beautiful.
Stayed in December 2023
Reviewed: 4 December 2023
Thanh-ngoc
United KingdomThe pillows in the room are not super comfortable but the hotel solves that by having a pillow 'buffet' right before you head up to your room, just give some of them a squish and take your favourite one upstairs. As there is only 1 elevator, during check-out times (9-10 am) it can take quite a while to take the lift down, you can always walk down the stairs but if you are afraid of heights and are on a higher level, this might not be your preferred way. I just left 3min earlier than I needed if I had an appointment and it always was perfectly fine :)
Second time staying at this hotel, if you want to read my first review it'll be floating about somewhere here (it's quite a novel ha and the service is still nearly identical). I knew exactly what I was getting and it exceeded my expectations this time around again. The location is perfect, as it's right in the middle between 2 stations and it takes you 20-40min to get around anywhere you want in Tokyo. You also have a free coffee/drink dispenser in the breakfast area that you can use after breakfast time and if you fancy leaving your room for a scenery change, you can also do some work or journaling there (there are sockets!). This time around I also had to do my laundry, which was 100 yen for the washing machine and the dryer was free! Very easy to use with clear instructions and even free laundry detergent and softener on the side for you to have fresh-smelling clothes. This definitely won't be my last time :)
Stayed in November 2023
Reviewed: 3 December 2023
Dorota
PolandReally good location, metro station, restaurant and shops just around the corner. Girls at the reception are lovely.
Stayed in November 2023
Reviewed: 2 December 2023
Lissa
SwedenVery clean and close to conference center. Breakfast was very good too. Staff were friendly and moved me from a smoking room into a regular room, as the smoking room was booked by mistake.
Stayed in November 2023
Reviewed: 28 November 2023
Steven
SingaporeWhile basic, this hotel was very comfortable and the staff were lovely. The location was fantastic as well. Very good value!
Stayed in November 2023
Reviewed: 25 November 2023
Shok
United KingdomAs there is only one lift, it would be even better if there is another one! (It sometimes gets quit busy in the morning and you may have to wait a bit to go back to your room.)
The location was excellent as there are two Metro stations nearby and so easy to get anywhere in central Tokyo. The room was comfortable, although relatively small but good enough for one person. All the equipments were conveniently placed and there are many sockets, which makes a lot of things easier. The big bath and the laundry facilities were bonus.
Stayed in November 2023
Reviewed: 25 November 2023
Rawin
ThailandGreat services, facilities and location just 5-min walk from akasaka-misuke stat. There are all what you need especially yukatas and pillows
Stayed in November 2023
Reviewed: 22 November 2023
Natasha
PhilippinesThe room was amazing. Small but very functional. There’s free flowing coffee,sodas and alcoholic beverages for guests until 8pm if I remember it right. Hotel has the perfect location too. There’s a 7/11 right beside the hotel. Also, Just few walks away from 2 train stations, bars / restaurants,family marts, mini don quijote,pharmacies,BIC,etc.
Stayed in November 2023
Reviewed: 20 November 2023
Savannah
JapanThe walls of my room were a bit old and dirty looking
The staff was helpful. They spoke basic English.
Stayed in November 2023
Reviewed: 17 November 2023
Francesco
United KingdomRoom is extremely small.
Amazing location, super close to multiple metro stations. 7-11 and lots of restaurants just outside the hotel door. Staff was very friendly and helpful when I had to forward my luggage. There's also an onsen
Stayed in October 2023
Reviewed: 17 November 2023
Annamaria
LuxembourgWonderful! The location is especially fantastic. The subway is 5 minutes away, lots of nice bars and restaurants around. Comfy rooms, great staff. Smoking on the terrace is available. I highly recommend!
Stayed in November 2023
Reviewed: 7 November 2023
Cormac
IrelandAC slightly old,
Location , cleanliness, access to amenities ,staff
Stayed in November 2023
Reviewed: 7 November 2023
Rob
United KingdomThe pillows. I tried all of them and never got a wink of sleep. Absolutely terrible. Whatever possessed them to buy all those different pillows when a normal one would do the job better. Take my advice, take your own pillow!
The hot spa, the free drinks, clean environment and pleasant staff
Stayed in November 2023
Reviewed: 3 November 2023
Benny
United StatesRoom is small for two people. The bed is pushed against the wall so that one person will have to climb over the other to get out of bed
Very friendly staff and great central location
Stayed in October 2023
Reviewed: 2 November 2023
Chun-yuan
TaiwanInsufficient light inside the room.
Onsen, sleep well after bathing. Convenient area with 7-11 downstairs, lots of restaurants and a bic camera nearby. 3-5mins walk to 2 metro.
Stayed in October 2023
Reviewed: 1 November 2023
Barbara
CanadaWill not let you get hot water in breakfast area after hours. Free drinks could run later as missed it when came home later after 830 pm.
Good location. Could get on Gino’s line and travel easily to locations I wanted. Neighborhood is walkable and still lively at night when coming home. Seven eleven and family mart in area plus restaurants. I liked area to stay in as Shibuya and Shinkuji too busy, confusing to navigate, and more expensive. This area is more quieter but still seems at night time when you come home. Hotel gave out a gift pack of small products for women. Free drinks in evening.
Stayed in November 2023
Reviewed: 1 November 2023
Lynna
SingaporeRoom a bit too small. But nothing to complain as this is in the city of Tokyo.
Location is perfect . Lots of eateries, 711, family mart, gindaco, plenty of soba , udon, ramen places. A number of convenience stores nearby. Room is very clean. Self service of amenities & free beverages daily is wonderful. Could save us some bucks for our daily dose of coffee :)
Stayed in October 2023
Reviewed: 29 October 2023
Ofaaron3
PolandVery close to Akasaka-Mitsuke and Akasaka subway stations giving very convenient access to the Chiyoda, Hanzomon, and Ginza lines. Staff were very friendly. I stayed for two days, then went to an other part of Japan for a conference for six days, then came back for my last three days in Japan. Upon my return they greeted me by name, which was a surprising but very welcoming gesture. The rooms are small, but that's all I wanted - just somewhere to sleep. I found the pillows in the room to be quite firm, however, next to the elevator are a selection of pillows you may choose from. So it was not a problem. There is a 711 next door, which is very convenient. There are few bars and nightlife nearby too. I had a lovely stay..
Stayed in October 2023
Reviewed: 28 October 2023
Matthew
United KingdomThe on-site onsen was an absolute highlight, and the vending machine inside had good stock. The staff were also courteous and spoke good English.
Stayed in October 2023
Reviewed: 26 October 2023
Katrin
GermanyVery small room (kind of hard to arrange if you have big luggage like we did), but for Tokio probably normal and "adequate"...
Good breakfast, very friendly staff, nice Onsen, good location, free soft drinks and coffee in the afternoon, very clean...
Stayed in September 2023
Wetzlar, Germany
Jackson, USA
Gothenburg, Sweden
Arraial do Cabo, Brazil
Pärnu, Estonia
Mae Rim, Thailand
Niagara Falls, USA
Saint-Victoret, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content