860-0802 Kumamoto, Kumamoto, Chuogai 7-11 , Japan
#57 of 62 hotels in Kumamoto
Guests' ChoiceBased on 17 hotel reviews
6.5Cleanliness
6.7
Comfort
6.9
Location
7.0
Facilities
6.5
Staff
8.2
Value for money
7.2
Free WiFi
7.8
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Showing 1 – 17
Reviewed: 2 November 2023
Trent
AustraliaRed Light district is right behind the hotel. However, I knew that before booking some I'm not bothered.
Very central place. 3 stops to Kumamoto Castle on the Tram, or you can just walk it. There is also a restaurant and shopping district nearby. Staff were friendly and find.
Stayed in November 2023
Reviewed: 16 August 2023
Sungyong
South KoreaWi-Fi service is provided, but it is a little slow. There is a router located in the center of the hallway, and it seems that there is a large deviation depending on the location of the room.
Located in downtown Kumamoto, and it has excellent access to most of transportation
Stayed in August 2023
Reviewed: 30 March 2023
Pechoncommand
FranceRoom size is too small, windows cannot open and to get coffee or tea I had to descend to the reception every time.
In the morning it has an Amazing light. Beds are comfortable. Well equiped: tv, air conditionner, boiler, normal stuff but ok.
Stayed in March 2023
Reviewed: 22 March 2023
Ciara
IrelandThe room, it is in need of an overhaul and clean! The wallpaper under the window was peeling. The window was lined with mould and it didn't seal properly so we could hear every car and bike passing. The walls are paper thin, we could hear every movement from the neighbouring room (they didn't get much sleep either 😉).
The hotel reception and hallways are fine. You get what you pay for, a very inexpensive overnight stay!
Stayed in March 2023
Reviewed: 1 March 2023
Brian
CanadaNo USB. Not enough electric outlets. Bathroom was so small.
Staff were friendly. They were generous about coffee/tea in the lobby.
Stayed in March 2023
Reviewed: 5 May 2022
Marius
JapanThe hotel is old and dated, I had a smoking room first which had an unimaginable stench to it, which was made worse by the fact that you couldn’t open the window. The bathroom sink was leaking onto the floor and the shower curtain had mold stains on it. Luckily the staff was nice enough to give me a room change.
The staff were the only likeable thing during my stay at the hotel. They gave their best to make the stay as comfortable as possible, granted me a room change and were quick to respond to any inquiries.
Stayed in May 2022
Reviewed: 2 January 2022
Cierra
JapanThe air conditioner had an awful smell when being used.
kind and helpful staff that allowed us to drop our bags and they even brought them up to our room so they’d be inside when we came back to get our key.
Stayed in January 2022
Reviewed: 16 August 2023
Michael
United StatesThe breakfast was not good a small box of cold rice, cold inch long stip of fish, on steamed dumpling and bottle of green tea. Rooms were super small but clean no chair just beds fit. Lobby was not useful to sit. the roof top bar was not in service and has not been for what looks like years. so trapped in room on super hot and raining days with 3 japanese only tv channels no chairs to sit in had to use lap top on lap on bed. We moved out due to size and distance to the bus we need to get on to each day to go to our water polo tournament. Rooms were not designed for two people Young people at the desk spoke little to no engilsh and that was an issue for us The Slovakians and Agentinian water polo teams that were also at hotel as I had to try and communicate for them a number of times as their English was poor and the staff could not understand them at all.
it was only half mile walk to walking street on Ginza and tram line. the staff kept the room clean
Stayed in August 2023
Reviewed: 8 January 2023
Debbie
JapanThe plumbing was very loud, every time we used the shower or flushed the toilet there was a loud screeching sound!
the location was great, the staff were super friendly, knowledgeable and had great English support. The room was also spacious!
Stayed in January 2023
Reviewed: 8 March 2023
Ryan
United KingdomThere are no comments available for this review
Stayed in February 2023
Reviewed: 3 January 2023
Nyein
JapanThere are no comments available for this review
Stayed in December 2022
Reviewed: 19 December 2022
Vialey
UgandaThere are no comments available for this review
Stayed in December 2022
Reviewed: 28 March 2022
Brandon
JapanThere are no comments available for this review
Stayed in January 2022
Reviewed: 29 January 2022
Shanaka
JapanThere are no comments available for this review
Stayed in January 2022
Reviewed: 9 September 2021
ジェッサダゴン
JapanThere are no comments available for this review
Stayed in September 2021
Reviewed: 8 January 2023
Debbie
JapanThere are no comments available for this review
Stayed in January 2023
Showing 1 – 17
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