390-1516 Nagano, Matsumoto, Azumi Kamikochi 4468, Japan
#13 of 76 hotels in Matsumoto
Guests' ChoiceBased on 95 hotel reviews
8.7Cleanliness
8.9
Comfort
9.1
Location
9.5
Facilities
8.5
Staff
9.2
Value for money
8.0
Free WiFi
8.2
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End of dialog contentReviewed: 26 September 2024
Derick
United StatesFriendly staff, great location, dinner is included with 5 course meal.
Stayed in August 2024
Reviewed: 20 September 2024
Wai
Hong Konggood location, friendly staff, nice dinner
Stayed in August 2024
Reviewed: 2 September 2024
Chee
SingaporeThe breakfast has a good variety of choices. Both international and Japanese types and personally I like it.
Stayed in August 2024
Reviewed: 26 July 2024
James
AustraliaLots of choice for breakfast. Location right by the bridge couldn't have been better. Staff friendly and helful. Dinners very good.
Stayed in July 2024
Reviewed: 25 July 2024
John
United StatesPerfect location for exploring and hiking the area
Stayed in July 2024
Reviewed: 24 July 2024
Sarocha
ThailandThe staffs are very welcoming. Recommended and helped arrange the luggage to be delivered to the room even though it was not yet time to check in. I wanted to upgrade my room and receive good service. The food tastes excellent. The hotel is in a very good location.
Stayed in June 2024
Reviewed: 15 July 2024
Guy
CanadaRooms. Had cabbage smell, had to mask with cologne. Walls were scratched up, corners banged up, cold water faucet not working. Glad to hear that they are updating rooms
Food was five star. 6 course rse meals, flawless service from everyone. Showers and Onsen great. Spectacular scenery. Unparalleled natural beauty.
Stayed in July 2024
Reviewed: 14 July 2024
Kornchomphu
SingaporeThe walk way is a bit aged.
Location, Nice room with beautiful view, helpful staffs.
Stayed in July 2024
Reviewed: 13 July 2024
Marla
United StatesLocation, lovely staff, our room
Stayed in July 2024
Reviewed: 9 July 2024
Gary
United StatesPublic Bath quite small with no amenities
Great location. Very friendly and helpful staff Food quite good
Stayed in July 2024
Reviewed: 6 July 2024
Tsung-chuan
Taiwan方便, Beautiful view
Stayed in July 2024
Reviewed: 11 May 2024
Danielle
United StatesIt was all good.
The location is wonderful at the edge of Kappabashi bridge with some rooms looking out onto the mountains and river. We had a 2nd floor room looking out onto the mountains with a gorgeous vista. The room was exceptionally clean and comfortable with tatami mat floors and a small sitting area to enjoy the view. The included dinner was multiple courses and delicious. The breakfast buffet was tasty. We also ate lunch on their deck looking at the mountains. The staff are very friendly and helpful at all times. They really want you to enjoy your stay (and we did!). We thoroughly enjoyed our stay and highly recommend this hotel in Kamikochi. Thank you!!
Stayed in May 2024
Reviewed: 8 May 2024
Amy
NetherlandsDinner was a bit underwhelming. It was good, we just hoped for more. When we retrieved our luggage later in the day (after checking out) we asked if we could use the bathroom before leaving. Unfortunately that was not possible which was a bit strange.
The location was great. The hotel, room and amenities were good. It was nice that we could leave our luggage there during the day after checking out. We really enjoyed the included breakfast.
Stayed in May 2024
Reviewed: 6 May 2024
Nattika
ThailandNo onsen, no Japanese dinner
Well maintained, great view, great location
Stayed in May 2024
Reviewed: 30 April 2024
Chun
Hong Konginsect inside restaurant and room. felt uncomfortable having dinner and sleep
Stayed in April 2024
Reviewed: 24 November 2023
Yoswadee
Thailand-
Very nice view/location...nice room...good food
Stayed in October 2023
Reviewed: 15 November 2023
Ngaotheppitak
ThailandFood was not that great.
Stunning view and great location. Room was also very comfortable.
Stayed in October 2023
Reviewed: 12 November 2023
Harriet
United StatesNothing
Cleanliness and location
Stayed in November 2023
Reviewed: 11 November 2023
Shanethorn
ThailandNothing
3 star property with highest facilities and amenities including the services.
Stayed in November 2023
Reviewed: 11 November 2023
Shanethorn
ThailandNothing
Best location, Staff’s services and Dinner Courses
Stayed in November 2023
Reviewed: 10 November 2023
Thanyaporn
ThailandDinner they served French cuisine which i prefer Japanese cuisine
This hotel is really nice with mountain view during our stay
Stayed in November 2023
Reviewed: 10 November 2023
Nattaporn
ThailandSpacious, clean and comfortable room with lovely mountain view. Enjoyable breakfast and dinner (delicious food, cozy atmosphere of restaurant and friendly service of staffs). At dinner, price of additional beverage was reasonable.
Stayed in November 2023
Reviewed: 9 November 2023
Sanjiv
United KingdomJapanese style rooms don’t have much space to move around after the futon beds are laid out and the rooms could use a revamp
+ Excellent location with the best views on the mountains and river. 5 minutes walk to the bus station. It is also very quiet as it is the last hotel in the row of hotels + very friendly and helpful staff. We were late arriving at the Akandana parking (warning GPS does not always work in the mountains) and missed the bus to Kamikochi. The staff arranged a taxi to pick us up very quickly. + Half Board included a 7 course dinner which was very nice + Breakfast buffet had the best Western options I have seen so far in Japan
Stayed in November 2023
Reviewed: 25 October 2023
Tabisuru
SingaporeNothing. Only wish I could afford to stay more nights. :D
The view from the room was fantastic, and the staff speak very good English and very professional. Right next to the Kappa Bridge, one of the best location. Delicious dinner and relaxing atmosphere.
Stayed in October 2023
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