Nothing

The seclusion, the staff service, the facilities and the food

Stayed in September 2024

There is nothing we did not like. One suggestion could be to have a body lotion dispenser for after the bath in addition to all the other toiletries.

This traditional Ryokan is incredibly beautiful. It has well-kept beautiful old buildings equipped with all desired modern amenities and wonderful onsen. But the very best thing about our stay was the service. The staff really give it their very best. They helped us so much with transportation troubles due to a typhoon and the chef prepared the most delicious and beautiful Kaiseki (traditional dinner) and breakfast.

Stayed in August 2024

There is nothing that could have enhanced our stay.

I could write a novel about the excellence of Sanso Tensui and it's staff. From the moment we arrived at the train station and were welcomed, to seeing the property and being awe struck, to checking in and seeing our room, and everything in between, we were absolutely in love with Sanso Tensui and glad we decided to stay here. The onsen (private and public) are incredible. Many are near waterfalls or are immersed in nature. I spent many hours in the baths, or reading on the patio surrounded by nature. Every staff member was incredibly welcoming and helpful. The food was incredible, not just in taste but in presentation. I honestly am so overwhelmed with how incredible it was that I don't even know what else to write. All I can say, I wish I could stay there forever. It was the perfect way to relax, unwind and refresh my brain. I can't wait to come back.

Stayed in May 2024

This was an actual 10/10 stay. The hotspring baths are amazing, the rooms are beautiful, the staff goes above and beyond and the food is quite the experience. If you come here i would also recommend checking out the bar. The bartender is very nice and made us some amazing cocktails. I can recommend his "rose petal mojito".

Stayed in May 2024

Nothing

Private, quiet and clean. We could stay in a very special room which was perfect to celebrate my mother’s birthday. Staffs were kind and dinner and breakfast were delicious. Thanks to Sanso Tensui. We hope to stay again

Stayed in May 2024

We had delicious kaiseki dinner each night in a private room, each day with a fully new menu. Exciting and wonderful food experiences. Thanks to all the staff for making our stay phenomenal.

Stayed in March 2024

Nothing. If I had to say, a amount of dinner was a little bit too much, so I couldn't finish it.

I would like to have left a review letter but I forgot because I was pressed for flight time. So I leave my review here: Overall, it was all great. Room condition, onsen(condition and number of), food, staff. I've been to ryokan a few times, this ryokan was better than I expected. Actually it kept on raining during my stay. Usually, I don't like rainy days but I've change my mind-a scenery of rainy day have a charm of its own, it does. Sitting in the open-air bath and watching the rain-soaked mountain and valley was rest and relaxation I imagined. I'll recommend to my friends that Sanso Tensui will be best choice for get away from hustle and bustle. It was a little difficult to get there, but it was worth it.

Stayed in March 2024

Na

Everything

Stayed in September 2023

Thank you for a relaxing and enjoyable stay. A dreamlike ryokan nestled in the middle of a small gorge surrounded by lots of forest. The onsen were a dream with a direct view of the river and forest. The varied and diverse food in the evening and morning was fantastic. The staff were very helpful and could fulfil our every wish. The pick-up service from the train station was also great. We can only warmly recommend the Ryokan to anyone who wants to forget everyday life. This is exactly the right place.

Stayed in October 2023

Nothing

Calm and exquisite attention to detail. Beautiful setting. Beautiful tasty food. Nothing was too much trouble for the staff. Hot baths were amazing.

Stayed in October 2023

The outdoor onsens The welcoming friendly staff

Stayed in October 2023

This place is just amazing. Located in a deep valley, so I felt like I was completely isolated from civilization. It was a perfect getaway trip. The staff is super kind and helpful. The dinner and breakfast were excellent. It has so many onsen pools, and they all have an amazing view looking at the stream. Even the bartender was such a lovely guy and served many good Japanese whiskeys. I am definitely going back!

Stayed in June 2023

Nothing

The facility was just beautiful, our room with its private baths, the multiple guest baths and the food was all superb. The unexpected trip to the bridge to see the fireflys was delightful. We loved the stay!

Stayed in June 2023

the environment, facilities, food and staff are all great!

Stayed in May 2023

Absolutely Nothing * Just in case you travel there in the winter season, make sure to get the winter gear for the car.

A big thanks to all the staffs. They are super helpful and friendly. Basically they take care everything since you step foot into the Ryokan. It scored 11/10 on my list and most of the credit goes to the staffs. We spent two nights there, and all the Kaiseki meals are exceptional, from the quality of food, to how they present it. They show case the best of the best. One of my sister is a vegan, the chef did an amazing job to prepare the vegan meal too. I admire the interior the most. The building integrate with the mountain, you can truly enjoy the nature and escape from the crowd. Besides the in-room Onsen, there are several Onsens that you can view the waterfall near by. Got to try everyone of them :)

Stayed in January 2023

You cannot find anything you don't like

Great service, great size of room, great food, great environment, everything just perfect!

Stayed in January 2023

nothing.

it was fantasic because it’s close to nature! we could hear waterfalls and the room was great and clean! we got to try three out of five of the family spa onsen and it was a nice onsen experience, albeit it was a bit hard going into the onsen for the first time since it was winter and it was chilly outside! the kaiseki buffet was a wonderful piece of art and delicacy at the same time!

Stayed in December 2022

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in March 2023