169-0073 Tokyo-to, 新宿区百人町2丁目23−22, Japan
#16 of 1,384 hotels in Tokyo
Guests' ChoiceBased on 503 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.5
Facilities
9.6
Staff
9.8
Value for money
9.6
Free WiFi
9.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 June 2024
Chris
AustraliaThe property allowed us to engage with the local community and take in the culture better due to its location and was only minutes away from the train station on foot. Staff were amazing, didn’t see them much but when we did they were always polite and friendly.
Stayed in June 2024
Reviewed: 25 June 2024
Su
United StatesVery clean! Staff was helpful, accommodating! We had a wonderful time!
Stayed in June 2024
Reviewed: 24 June 2024
Belinda
United KingdomAs already mentioned in reviews the bathroom was very small but was still well appointed (bath, shower and Japanese toilet).
We found our room to be spotlessly clean. We chose this property as it had larger than average room size for Tōkyō. The two beds were very comfortable with room to walk around. The staff were pleasant. There are 2 train stations in easy walking distance - we used the Shin Okubo station the most as had best connections to places we visited. The Haneda limousine bus also stops at the Shinjuku bus terminal. We walked with our luggage from there via a stop for lunch at one of the many cafes. Took about 20mins. Taxis including Uber also available.
Stayed in June 2024
Reviewed: 23 June 2024
Jehan
United KingdomBathroom was on the smaller side
We had an amazing stay!! Staff were so friendly and made sure we were settled in. Beds and pillows were comfy, room had good air con too. Short walk to the train station as well as lots of food options nearby. We also took advantage of their taxi service when travelling back to the airport, which we would highly recommend!
Stayed in June 2024
Reviewed: 23 June 2024
Elgin
United StatesBeds were extremely comfortable. Nice quiet street
Stayed in June 2024
Reviewed: 20 June 2024
Billy
SingaporeNothing
Near to station
Stayed in June 2024
Reviewed: 19 June 2024
Xue
United StatesPerfect position and great hotel.
Stayed in June 2024
Reviewed: 18 June 2024
Nithyanandhan
IndiaClose to the JR Okubo station, perfect position and great hotel.
Stayed in June 2024
Reviewed: 17 June 2024
Evelyn
PhilippinesCleanliness; Modern facilities & functionality. Location close to train station; yet quiet & safe area.
Stayed in June 2024
Reviewed: 14 June 2024
Windylene
JapanNothing
The plave is bit tidy but for Japan it is expected I guess.It took a day for our family to settle and adjust the space but the overall facility was great. The best attraction is location...extremely close toOkubo station with great connectivity. Plenty of restaurants (including Veg) nearby and great shopping locations including a great market in walkable distance.Had a kitchen, microwave, washing machine and some utensils - Very convenient.
Stayed in June 2024
Reviewed: 10 June 2024
Aditya
IndiaExcellent Location, great staff.
Stayed in May 2024
Reviewed: 10 June 2024
Sravanya
IndiaHair dryer was not available.
The check-in staff was very helpful. They were able to check us in 90 mins before normal check-in time and helped us with our luggage. Also gave us complimentary chilled drinks while we waited for the room to be cleaned.
Stayed in June 2024
Reviewed: 6 June 2024
Kujda
United StatesWelcoming and accommodating
Stayed in June 2024
Reviewed: 5 June 2024
Veronica
SingaporeNIL.
We had the whole 2 bedroom apartment and it was well stocked with facilities such as stove microwave and washing machine. Very useful during our stay. Beds are big and comfortable too.
Stayed in June 2024
Reviewed: 5 June 2024
Irina
United StatesLocation and very helpful staff
Stayed in June 2024
Reviewed: 3 June 2024
Suresh
MalaysiaGreat location, good level of accommodation, everything easy
Stayed in May 2024
Reviewed: 3 June 2024
Itay
IsraelLocation Nice stuff
Stayed in June 2024
Reviewed: 3 June 2024
Hui
United StatesNA
We stayed in a 2br/1bd apartment which was spacious and well accommodated, with 4 twin beds and a sofa bed. It locates in a good distance from many restaurants and two train stations. Additionally, staffs were very helpful and responded to all my questions. Highly recommended!
Stayed in May 2024
Reviewed: 2 June 2024
Iftekhar
IndiaEverything was good. Didn’t find anything bad.
Well located near Okubo and Shin Okubo stations. The hotel is very clean and helpful staff.
Stayed in May 2024
Reviewed: 1 June 2024
Alfredo
GermanyBathroom a bit small, but I guess it is common
Very nice staff, very clean, well located (10min walk to train station). Everything went fine
Stayed in May 2024
Reviewed: 1 June 2024
Alfredo
GermanyBathroom a bit small, but I guess is common
Very nice staff, very clean, well located (10min to train station). Everything went fine
Stayed in May 2024
Reviewed: 31 May 2024
Dianna
PhilippinesNothing
The location is good and the staff who received us in the check-in was very friendly and helpful.
Stayed in May 2024
Reviewed: 31 May 2024
Farihin
MalaysiaIts quite far from the train station, around 8 -10 minutes of walking. But the good side is u can enjoy the vibe of living in japan.
It is a cosy small room for my family of 4. We really like staying here and my kids too enjoyed the room.
Stayed in May 2024
Reviewed: 30 May 2024
Michelle
United KingdomStaff were so polite and friendly. Brilliant location.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content