Location

Stayed in November 2024

Wished that staff new more about day trips from Kanazawa

Central location. Good breakfast selection and lovely service personnel. Coffee 24/7. Plenty of amenities.

Stayed in November 2024

They wouldn’t let you use the AC in the rooms. Did not tell me either, I figured out after riding the elevator. It’s not cold enough outside for it to be comfortable opening the window a max of 6cm.

Centrally located to everything I wanted to see.

Stayed in November 2024

Nothing

The staff were very friendly and helpful. Location was excellent.

Stayed in November 2024

Great location, comfortable stay.

Stayed in September 2024

Did not like nog having coffee i. the room. A teabag on day one then nothing (except for the plum powder which was NOT tea. A black tea or green tea would have been nice. I did not like not being able to control temperature in the room.

Location was great! Small room but had all we needed. Foyer/lounge was a pleasant place to sit with coffee. I liked the passageway lighting. Great bed/pillows.

Stayed in November 2024

Nice, clean, stylish, cousy hotel. I would recommend it for sure. You find everything that you need and with a good price. You also get a set of cosmetics tests at arrival.

Stayed in November 2024

Bathroom felt like an addition to the room. Very weird.

Friendly staff. Room was good. Nice coffee machine in the lobby.

Stayed in November 2024

The location is the best. Close to all the tourist sites, shopping area and even the airport bus station.

Stayed in October 2024

A great location, near the market and within easy walking distance of Kanazawa attractions, about 20 minutes walk from the train station. The room was compact and the bed, described as extra large, was a bit smaller than a UK king size, and quite soft. Our visit coincided with the Kanazawa Marathon so we were lucky to get a couple of seats at the counter in the hotel’s Italian restaurant. Both food and service were great.

Stayed in October 2024

The room was satisfactory, but awkwardly layed out with minimal furnishings and poorly lit. The hotel staff piled up laundry outside our door in the hallway for cleaning.

Just OK.

Stayed in September 2024

The coffee tastes from the machine on the ground floor lobby was not nice.

I liked the amenity corner. The room was spacious enough.

Stayed in October 2024

Everything was good

Both breakfast and location were very good

Stayed in October 2024

Rooms a little cozy

Opposite market, walking distance from all main sites and station. Staff went out of their way to be helpful, booked restaurants helped with parking.

Stayed in October 2024

It was tight for 4 people (very little room for suitcases) but well designed room with everything needed.

Well-designed room, very helpful and friendly staff. Very clean place, walkable to all main attractions. The room had 2 beds and 2 tatami futon beds so it slept 4 comfortably (2 adults, 13 and 10 year olds), although there was very little room for suitcases. The bathroom was a nice size, with typical separation of toilet room, sink room, shower room. Our daughter loved the free skincare packet.

Stayed in October 2024

Nice room and comfortable bed. The bathroom was a decent size compared to the hotels we stayed in, in Tokyo. Nice facilities and a good location.

Stayed in September 2024

No breakfast

Coffee in lobby

Stayed in September 2024

Nothing

Great location and staff

Stayed in October 2024

Very good value for money in a great location.

Stayed in September 2024

(1) Several stops from and to the train station. Not the most direct and convenient location for transportation (especially with luggage). (2) Sink is too low, had to bend over the body all the time, which makes the back feel painful. (3) Lighting in the room too dim and yellow, not bright enough. (4) Bed too soft... (5) Washing machine doesn't have online status checking, had to try your luck and go see manually. And some users don't come take out the clothes when the machine finishes, so you have to wait endlessly. (Almost all the other hotels stayed in Chubu area allow you to check the laundry status on TV, and would put a note on the machine that if the last user don't take out the clothes in time, the staff would keep the items so the next customer can use the machine. And it's exactly the same type of machines. But this hotel is not helping the users on using the machine at all..)

(1) Location close to the Omicho Market. Many bus lines for main tourist attractions. (2) Free coffee at the lobby. (3) Several convenient stores nearby.

Stayed in September 2024

There was a smell of cigarette smoke

Didn’t have the breakfast. The room was good and comfortable

Stayed in September 2024

We've booked a room for 2 adult and 2 children, the bed was too small to share with my daughter.

Price was great the room is very clean so I was more than happy to stay for one night. (I booked one night for meeting a friends so just needed place to sleep basically.)

Stayed in August 2024

We discovered arriving at the hotel that there is a extra fee per evening and per guest. It could be informed directly when we book it via Booking.com

Very well placed, closed to omicho market and Kanazawa castle. They also have an association with a restaurant at the reception with discount on pizzas

Stayed in September 2024

Room was a bit small, but comfortable

Conveniently located, walking distance from the station and close to the fish market, the castle and gardens

Stayed in September 2024