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Reviews of Mitsubikiya

390-0811 Nagano, Matsumoto, Chuo 2-9-24, Japan

#9 of 70 hotels in Matsumoto

Guests' Choice

Review Score

Based on 129 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    9.7

  • Value for money

    9.0

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: June 19, 2024

    10
    Traditional Japanese stay - homely and warm with outstanding food.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. It was perfect :)

    Breakfast was traditional style and delicious and my family loved trying new foods. The beds were really comfy and the place had an old traditional vibe to it - it was one of the highlights of our trip to Japan for sure. So many gorgeous back streets to explore right near the accom also. Staff were welcoming and helpful. Chef was wonderful and the dinner on our 2nd night was a high light. We tried so many new foods :)

    Stayed in June 2024

  • Reviewed: June 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    It was not a problem for must, but it is an old house and you can hear everything also from the other rooms

    Very nice staff Beautiful place in a refurbished old house with a lot of details in the wood work Best breakfast and dinner we’ve had in Japan

    Stayed in June 2024

  • Reviewed: June 16, 2024

    9.0
    Delightful stay with the locals
    • Leisure trip
    • Solo traveler
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Having to share bathrooms and toilets.

    Quaint local Japanese inn that is homely and welcoming.

    Stayed in June 2024

  • Reviewed: June 13, 2024

    8.0
    Great accommodation to get a more traditional Japanse experience
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was some dust left and right and the towels were not drying that well (probably because they were new).

    Nice authentic atmosphere with friendly staff. There is a very tasty traditional breakfast which they also offer to make vegan or vegetarian. Shared showers look brand new and you can make use of a private hot bath / onsen after reservering a one hour time slot.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    9.0
    Authentic, with Comfort.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    A traditional Ryokan experience! …with comfortable beds, pillows, duvets, tatami mat common room, wooden floored bedroom, lots of toilets, showers, bath and laundry machines available. Our favourite Ryokan for authenticity, and for comfort.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    10
    Amazing location, great ammenities, close to transport and sightseeing.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Since the property is a little older; noise echos through the property

    The property is in a really good location. Close to the train station, Matsumoto castle and frog street. As well as central to shopping centres. The property was very unique- a converted old persons home with a soba restaurant in the front and accommodation in the back of the property. It also had very good facilities- with seperate bath/ shower options, a rest area as well as a sink and small ammenities (razor, toothbrush/ toothpaste and comb) in the room.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 4 nights

    Very nice family run place with a good location at a quiet street.

    Stayed in April 2024

  • Reviewed: June 3, 2024

    9.0
    Fantastic!
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Prepare for a traditional Japanase breakfast. I knew this beforehand as we were staying in a traditionial accommodation, however for me personally this was a bit to heavy on the stomach during the early morning. However my partner loved it so it is really personal. Also we stayed in a room which was really light, so my advice is to bring a sleeping mask with you.

    The accommodation is really traditional, exactly what we expected. The futon was suprisingly comfortable. The host was really friendly and when we checked in we were showed around the accommodation so we knew where all the facilities are. The location is also very nice really close to the Matsumoto Castle. I would recommend this accommodation any time!

    Stayed in May 2024

  • Reviewed: June 3, 2024

    8.0
    Great boutique property , recommend
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    We needed to be told about access to our room which was in the attic and we needed to go up really steep stairs

    Lovely area

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Very enjoyable
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe the beds a little more comfy

    Location

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    If only we can stay for another day
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location can be slightly nearer to the train station but really not a big deal.

    Vintage and classic property Fantastic food and drinks. Hospitable staff.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect stay and the meal were perfect too. Everything was perfect. Thanks a lot.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Family Room
    • Stayed 1 night

    A nice place well located.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    As it has traditional screens rather than curtains a lot of light comes in making a bit hard to sleep.

    Beautiful traditional style building. Delicious breakfast. Central location

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Excellent. Very very nice staff
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night

    Watch your head if you're tall ;-). didn't find anything to complain about.

    Very large family room. The sahred areas (rest room, bathrooms) are veru nice, very clean. The inn is built is a very old storehouse and has a lot of charm. A typical japanese experience. Excellent japanese typical breakfeast. It is also very close to the city center and to what is to be seen in Matsumote

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very beautiful and well maintained traditional hotel. Excellent attention and felicious breakfast

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The dinner is amazing and the staff is very kind. The place is very nice and clean. The location is also good and closed to the main street.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Authentic accommodation in a traditional hotel
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Being very tall it was always going to be a challenge getting through doorways. Not their issue, just something anyone over 5ft 11” would need to watch.

    Authentic experience. Comfortable bed and enjoyable breakfast. Very welcoming staff.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights

    As advertised, hotel did not have en suite bathrooms.

    Breakfast was delicious. Room was spacious and comfortable. Good value for money. Shared spa bath was highly enjoyable & excellent after a day walking in the snow.

    Stayed in February 2024

  • Reviewed: April 1, 2024

    9.0
    Memorable and fun.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    We liked it all, but there are steep stairs/ladder up to the room which would not suit some people or those with young children.

    A unique old property, quirky, but so beautifully maintained and it was a fun adventure. Fantastic position in the town. Breakfast was traditional and delicious.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    It’s so magical and the architecture and design of the building, rooms, and dining area made it all so extra special. The host is so warm and we spoke over the delicious breakfast he prepared about local ingredients (in English). I wish I had stayed longer - the kotatsu and bath make you never want to leave.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were clean and spacious, toilet was clean. We opted for the special dinner and was not disappointed!

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Great location and fantastic breakfast
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to add here.

    It was very well located, just a few minutes walk from the train and the bus station, and very close to Matsumoto castle as well. The breakfast was delicious and we were told the dinner was very good too, so I’d definitely recommend future guests to book the option with dinner included.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Quirky accommodation with real charm in walking distance of Matsumoto landmarks.
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night

    Tens of opportunities to hit my head getting from my room to the front door. If you're over 6 foot 1, take that into consideration. Staff are not massively experienced but communication is good. Shared space is too small to feel usable if strangers are in it.

    Quirky accommodation with real charm in walking distance of Matsumoto landmarks. Lots of sliding doors and funny little passageways. The loft room was spectacular - largely uninsulated but with good aircon. Dinner was well prepared and a fairly reasonable price for the effort and ingredients. Bath was a little confusing with the Auto-fill feature and a 1 hour timeslot for 3 men to bathe separately felt a little rushed but overall a comfortable experience. The 'yukata' provided were styled like very authentic oldschool peasant clothes which was fun.

    Stayed in January 2024

Showing 1 - 25

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