Great stay and amazing hosts

Stayed in March 2024

Great stay. Host was very kind and gave us a lift to and from the main bus terminal on check in & out

Stayed in February 2024

Love it. Super friendly hosts who helped us a lot, offered to pick us up, take us to hire gear at echoland (with discount at affiliated store), take us to deliver our luggage and send us to the station upon checking out. Booked restaurants for us too since we didn't have a local phone number. Thank you so much! Great accommodation, very cosy and nice atmosphere, vending machine inside, 2 onsen rooms (one of which has an outdoor onsen too, very nice in the snow) which can be used privately by booking each day. Drying room for ski gear is very convenient. Short walking distance (<5 min) to free local bus stop to goryu, happo, iwatake and also to echoland base camp for the hakuba valley shuttle. Buses only run a few each day and finish pretty early, best to not miss the last one as getting a taxi can be a pain! Breakfast needs to be booked by 10am from the previous day, but it's amazing, highly recommended.

Stayed in March 2024

The beds were memory foam mattresses, which made it a little uncomfortable at first.

The perfect place to stay in Hakuba! The beautiful lodge was in a quiet street just off the main strip in Echoland, which was the best spot close to great restaurants and bars, gear hire and the free shuttle buses to get you to different resorts. The owners were incredibly accommodating and made us feel right at home, even picking us up from the bus station and dropping us off. The highlight of our stay were definitely the on-site onsens - it was the perfect way to end a huge day on the slopes.

Stayed in March 2024

Everything is great. The owners Mitoko and Tsune always smiling.

No Breakfast. The place was different to what we expected but our hosts made our stay very enjoyable and helped with transport to and from the Happo-one Bus Terminal. The onsets were fantastic and even though the place is out of the way it is within walking distance of Shuttle buses and Food outlets. Located with forest views.

Stayed in March 2024

We stayed in the delux apartment and it was absolutely AMAZING! It was the highlight of our Japan trip! Sitting in the private hot tub in our apartment, with the window open looking out to the snowy rice fields was A DREAM! The whole apartment was great, had everything we needed and spacious. Beds were very comfy, intact the comfiest ones from our whole Japan trip. The private onsens you can book were beautiful! The hosts were very lovely too, always smiling and welcoming you. We will definitely be back at Pension Tomato for another winter trip!

Stayed in February 2024

Nothing. They’ve thought of everything. For people staying multiple days, use the ear plugs provided if you (like me) require a sleep in on some days. They work.

I was travelling for work in Hakuba and this accom was beautifully presented, the owners are wonderful people and the facilities are immmaculate. The dual onsen is a wonderful touch, after a hard days work I found myself in the onsen at 10PM most nights, as well as again at 8AM the following morning.

Stayed in March 2024

The beds were a little bit uncomfortable, but other than that everything was great.

The chalet is beautiful and in a perfect, central location. Both hosts were super friendly and helped us at any time with whatever we needed. They even gave us a lift to the bus port on check out day, really early in the morning. The onsens in the main building are absolutely stunning and well maintained, and very easy to book. Highly recommend this stay, thank you for having us😊

Stayed in March 2024

Nothing, for the 6 people the apartment was slightly too small but it would hve been perfect for 4 or 5 people.

Loves the location and the onsens were amazing!

Stayed in March 2024

Walls are very thin, can hear people talking next door.

Very clean, private spa bath, funky layout, use of onsets in the main lodge.

Stayed in February 2024

Amazing Onsens, fantastic location, friendly hosts.

Stayed in February 2024

Location and friendly owners

Stayed in February 2024

Great location and great facilities with even greater hosts

Stayed in February 2024

Nothing. It was perfect

The owners were so happy and helpful.. Everything was perfect !! The outdoor onsen was next level amazing !!

Stayed in February 2024

Nothing in relation to the property. The room is a bit tight with luggage but very manageable.

It has been almost 6 weeks since we stayed there and I have been thinking what a wonderful place it was to stay. The hospitality, the private onsen , the breakfast all superb. It is a short walk to restaurants, bars and transport to the slopes. The hosts were so helpful throughout our stay, so kind in helping us in different ways, including transport, helping find lost property, helping when one of my family had an injury and more. The hot onsens were just beautiful , clean and in incredible setting.

Stayed in January 2024

Private Onsen are amazing

Stayed in January 2024

Excellent stay. Property is a cosy and comfortable. Loved the staff, always delightful and super helpful. Good location - close to Echoland main st and restaurants.

Stayed in January 2024

Nothing

Internet

Stayed in January 2024

We loved our stay at Pension Tomato. The host was really kind and picked us up from the train station in Hakuba. Along with this, when dropping us off after our stay, he stopped at the Yamato centre so we could send ski bags to the next accomodation, a huge help. We stayed in the 6 bunk lodge, fantastic. The amenities were very, very clean and comfortable. The shower was excellent. Spacious enough, with a nice area to relax in and kitchen bench to make easy meals. We also utilised the in-house onsens - a great choice as they were incredibly relaxing and peaceful after a ski, really clean and nice tranquil forest views. There are multiple, bookable for mixed or non-mixed onsens. The breakfast which you book the day before is great too. A few minutes walk from the main echoland strip and rental place for ski/snow gear. That’s where shuttles for Happo-One and Hakuba 47 stop too, so convenient to get to the mountains in the morning.

Stayed in January 2024

The ski storage area was a little tight but functional.

The hot spring bath was fantastic. The lounge area was very relaxing with a nice wood stove. Location was close to restaurants and bus stops to access ski areas. The owners were very helpful with information.

Stayed in January 2024

Our room had futons which after a pounding day skiing are a little thin. Thankfully we were able to use the extra blankets to soften the experience.

Clean, comfortable, bungalow facilities, Netflix, washer/dryer, heating beautifully warm. The onsens were great after a day skiing. Owner picked us up from train station and dropped us off at the end of our stay.

Stayed in January 2024

The cabin had futons rather than western beds. Harsh to say we didn't like them, but rather they just took some getting used to as they are not the same as the futons we have in Australia. Actually, the rest of my family were fine - I was probably the only princess that struggled a bit with the firmness!

The location of this property was outstanding. A short walk to Echoland and all its great restaurants, etc and super close to bus stop to mountain. We were in their self-catered cabin (I believe there is lodge accomm as well) and we loved that it was well equipped with just about everything we needed. Proprietors were fantastic - couldn't do enough for us and helped us with sending luggage, advice, picked us up and dropped us to train/ bus station. Last, but not least, the private onsens on property were wonderful, especially after a day on the slopes! We would stay again without question.

Stayed in January 2024

Our family opted for the cabin at the side of the main house which unlike the main house- has futon beds which were authentic but as newbies to this quite thin and uncomfortable for us

Loved the location. The hosts were so lovely and accomodating, even dropping us to the railway station at the end. The cabin we stayed in was warm and cosy and to the kids surprise even had netflix to wind down with after a full days skiing! WE ESPECIALLY LOVED THE PRIVATE ONSEN OVERLOOKING THE SNOWY FOREST- a highlight each evening.

Stayed in January 2024

Nice onsen, very kind people

Stayed in January 2024