Nothing.

Such a beautiful hotel with lovely touches round every corner. Very peaceful and a great location.

Stayed in June 2024

We ordered lunch one day and found it to be expensive and very medium.

Staff were very helpful and we loved the Ueno location. The room was spacious and comfortable.

Stayed in May 2024

Excellent hotel in an excellent, quiet position, very close to Ueno station. Very kind and welcoming staff, quiet room, very comfortable bed, would definitely stay here again.

Stayed in May 2024

The Akihabara outlet has better food, we tried the weekday lunch during our stay and was not impressed. Super long wait but bread basket was superb. There's always a long queue from the public, but it's a good thing they help hotel guests make reservations.

The second part of our stay was better as we booked a bigger room. The check-in and check-out process was rather seamless but would have been better if we could check-in for both rooms on our first day, seeing that it's the same people staying.

Stayed in May 2024

Equipment in the gym is limited

24 hour desk service Three separate single beds

Stayed in June 2024

Breakfast could have been more exciting in terms of spread. Fairly disappointing for the price

Clean, new , little details such as fluffy slippers/quilt/towels that speaks luxurious

Stayed in June 2024

The buffet wasn't great.

The staff were extremely friendly and helpful for our Son.

Stayed in May 2024

Price

Good room, quiet. Good breakfast. Not bad location.

Stayed in June 2024

None.

Good service, very clean room and short walk to train station.

Stayed in June 2024

Great room Good breakfast

Stayed in May 2024

Facilities,Amenities,Location

Stayed in June 2024

Lovely, clean and spacious room in a great location, only a few minutes on foot from Ueno station.

Stayed in May 2024

We have stayed here a few times and the hotel is excellent. It has a great design aesthetic and comfortable rooms. We usually get a corner double, which is a little larger than their standard rooms. Good facilities and well located for Ueno Station and Ameyoko. Lots of great local restaurants, izakayas and convenience stores nearby.

Stayed in May 2024

We have stayed here a few times in the past and its a great hotel in an excellent location. Its close to Ueno Station and Ameyoko and in a great neighbourhood. There are lots of restaurants nearby and the in house dining is very popular.

Stayed in May 2024

Very tiny room, yet this was overweighted with all other benefits.

Modern, minimaliatic, clean, calm, clean, small hotel close to Ueno station. Very tasty breakfast, and well maintained facilities.Fully met my expectations.

Stayed in June 2024

Nothing.

Superb modern comfortable room. Delicious hearty breakfast and good dinner too. Staff all very friendly and excellent service. Location great just next to Ueno park and station for metro and JR lines. Very quiet area, no traffic noise. Lots of lovely local restaurants right nearby. Bike rental was good fun too.

Stayed in May 2024

Could use with a more useful table in the room, instead of a small table.

- The hotel seems very new. Comfortable bed and pillows. Good shower and bathroom. - Soundproofed room. Hardly any disturbing noises while sleeping. - The staff was great and helpful. there are some English speaking staff as well. - Very centrally located in Ueno. Very close to Ueno station. Many restaurants nearby. - The bistro downstairs is lovely as well. Good food and drinks. I would definitely stay here again when I go back to Ueno.

Stayed in May 2024

Location and bed

A little bit tiny but ok

Stayed in May 2024

There was some hair (very long) left on the carpet from a previous guest.

The room was compact but pleasant. I loved having the hot water kettle, ceramic mug and tea provided in the room. The provided slippers were comfortable and a good reminder to remove shoes. Yukata/robe hybrid was high quality and comfortable to sleep in. The toilet area and shower were very clean. Bed was very comfortable and I appreciated the bedside quality bluetooth speaker. The location was excellent and provided easy access to both a major transportation hub and Ueno Park as well as neighborhood shops. The lounge area had good design values and the adjacent outdoor sitting area was a pleasant place for our group to socialize.

Stayed in May 2024

Laundry service can be crowded at times.

Welcoming staff, good amenities and easy location. Room on the bigger size for Tokyo.

Stayed in May 2024

We found the bed to be too hard, but apart from that, everything else was outstanding.

Immaculately clean and modern hotel and an easy walk from the station. Loved the skin care and other amenities provided. Staff were very professional and helpful and spoke enough English that communication was easy. Ueno was easy to get to from Narita on the Skyliner and a good way to ease into the hustle and bustle of Tokyo.

Stayed in May 2024

Comfortable, well managed, great location. We’re repeat visitors and this our favorite spot to stay in Tokyo.

Stayed in May 2024

Nothing, it is a great boutique hotel in a strategic location and we would stay here again.

Fantastic location in a quiet neighborhood, but 3 minutes walk from major train/metro network. Good to be by Ueno station for direct line from Narita airport or Shinkansen north/south. Professional and friendly staff. Very comfortable bed (best sleep in 4 months after SE Asia travel) and clean room, small closet area and a refrigerator for 7-eleven drinks/snacks, just the right size for 2 people. Self-laundry was very convenient with washing machine that has built-in laundry detergent, makes it so simple. Outside lounge space was lovely. Felt like we could relax and feel at home.

Stayed in May 2024

As usual in Japanese hotels the room is a bit small. In particular, we were missing a shelf to store underwear, T shirts and socks.

The hotel is located very close to Ueno station which feature several JR lines. From the airport you can reach Ueno with the Keisei airport express. When taking the Iriya exit of Ueno you need less than five minutes to reach the hotel. The hotel is located in a quiet side street with very little car traffic. The hotel staff is super friendly and helpful. The breakfast is excellent. In addition to a very good buffet, the guests can choose from 4 freshly prepared dishes (French toast, gallette, eggs Benedict and Japanese). We also used the laundry service offered by the hotel in cooperation with an external company and were very happy with the quality. The hotel room is decorated in a modern way. The shower has a good size.

Stayed in May 2024