Nothing!

Simply amazing place

Stayed in September 2024

The whole hotel was just perfect. One night is not enough to spend in this hotel

Stayed in August 2024

Wi-Fi was very slow. I don’t speak Japanese so wanted to watch some shows on laptop at the end of the day but that was damn near impossible with the WiFi. There was a building next door under construction. I had one day during my stay when I had no plans during the day and just wanted to relax in the room/onsen. All I heard all day was a loud jackhammer.

Great property. Really amazing staff and very clean. 11 course Wagyu meal was absolutely fantastic as was the breakfast every day.

Stayed in August 2024

Bit small size of rooms and no public bath.. location wise bit so so with public transportation bit expensive

Hotel facility was amazing, outdoor bathtub was very good. Clean and new hotel, but interior was designed traditional japanese style so liked it so much. They have all goods from hotel, which also in good quality.

Stayed in June 2024

It's an expensive place to stay, but to be honest, I think the price is worth it for what you get.

This place was AMAZING!!!! Totally worth the price. The private bath is super awesome and the traditional breakfast was delicious. We got engaged here and the staff made us a beautiful card to celebrate! It was so fun to get to know Yuka-san and the rest of the staff.

Stayed in June 2024

A unique and traditional experience with a modern twist. The staff were also very friendly and Mayuko, who checked us in, was very very kind and had the best recommendations. We hope to see her again when we next visit!

Stayed in April 2024

It was a bit removed from other parts of the city by foot. It took some initial navigation to get used to transportation to and from the bus station, but figured it out.

The breakfast was great and authentic. Definitely just enough and not too much food.

Stayed in March 2024

The only I would recommend to those contemplating this Ryokan, if you or your travel companion have difficulty with stairs-keep in mind that the sleeping room is located upstairs and is very narrow.

The location was away from major attractions and town, but I liked the quiet location. It was close to public bus transit, and a few blocks walk to nearby train station. The staff was excellent, provided wonderful experiences for us and made us feel welcome from the moment we arrived. The room was beautiful, clean and the bathroom-onsen combo was Ahhmazing. Overall-loved this Ryokan-will definitely recommend!

Stayed in March 2024

The attentative of the staff, amazing atmosphere, amazing food, amazing treats

Stayed in April 2024

nothing. This was fantastic.

This was by far the best stay that we have ever had. The service was exceptional and personal. We were celebrating an anniversary and a birthday and they left us a beautiful note and flower pedals on the bed. The next day they gave us a personal letter and a map of the city with destinations and historical photos. It was all personalized. I think the hotel staff stayed late to make this for us. Then at breakfast we had a blast with the traditional Japanese meal. They showered us with more cards and gifts and made us feel like royalty. This was an amazing experience.

Stayed in March 2024

Transport is bit far from public connection, better use taxi for mobility

High privacy, friendly staff and good quality of wagyu course

Stayed in March 2024

NA

The property was very elegant, beautiful, and clean. The staff was very friendly, attentive, and helpful. Very cozy and relaxing atmosphere. The open air bath was amazing and the hotel amenities were +A. Would recommend to everybody who wants a nice relaxing time in an upscale hotel. Will come back soon.

Stayed in January 2024

nothing at all

the best place to stay In Kyoto. The staff went above and beyond and the dinner and breakfast was just outstanding. A must place to stay

Stayed in January 2024

I could not find my room key card. They charged me 2000 yen for it. Given I paid 950 euros for one night, I thought its utterly stupid and disrespectful to charge 15 euros for a key card. Total lack of judgement.

New, clean, comfortable.

Stayed in January 2024

Bathroom shower drain did not drain properly

The secluded street to your room

Stayed in December 2023

First, I love everything about this hotel! The food- atmosphere, sleek decor, heartwarming staff, ease of access to all amenities. Atmosphere: outside of the hotel appears small, but as you pass the lobby- there's a makeshift traditional Kyoto street, which is perfect for pictures. If you did not bring your own cameras, do not worry. Staff will provide a photo ticket and will take the photos for you. Food: Tea treats upon arrival are delicious. The 10 course wagyu beef dinner was absolutely amazing! Experienced a new way of tasting wagyu beef for the first time. The Japanese breakfast is also delicious and convenient. If you get hungry at night, there are snacks in the lounge, an egg sando you can receive from the staff, and/or a convenience store (two minute walk). Lots of drinks in room beer, yuzu soda water, bottled water, traditional tea kit. Sleek decor: The place feels newly renovated, and nothing feels outdated, which is a huge relief. Heartwarming staff: A huge thank you to Hikaru O. for being so patient with me. (It was my first time coming to Japan and staying in Kyoto, and I was very socially anxious on the phone when booking my reservation. One day, I will become more fluent in Japanese, and I will overcome my social anxiety) Ease of access to amenities: kimono rental, other great sightseeing spots, etc

Stayed in December 2023

The stairs up and down. The plunge pool was too small for 2 persons. The dinner meal was creative with 10 courses but 9 of them centered around wagyu beef, which was way too much beef. Didn't like eating raw beef sashimi in 2 of the courses. Liked to see more fresh local fish, seafood, and or vegetables.

Staff enthusiasm and professionalism. Clean and modern room, but the stairs up and down for toilet, shower and plunge tub was a bit too much for people in their golden years. The drinks in the mini fridge as complimentary was nice; and the late after dinner snack of egg sandwich was very good.

Stayed in December 2023

It is a bit far from the centre and the room are really small. There are two floors but the bottom one, where the bed is, is really small. No place to put the clothes away.

The look of the alley leading to the rooms really felt as if it was an old town. The people working at the hotel were all very ! nice and welcoming. Special thank you to the lady who dispatched a gift box to my bedroom to help me getting over the cold I had ! I also took advantage of my private outside bath !

Stayed in November 2023

Fine for us, but definitely not accessible for disabled folks (small spaces and steep stairs).

The luxury, attention to detail, hospitality of the staff, beauty of the property. The private onsen and the wonderful scent of the bath salts.

Stayed in November 2023

That we didn’t stay there long enough.

Hotel is pretty. Good location, imo (not too far from places I wanted to get to, and not too close to busy main streets)

Stayed in November 2023

It was a bit of a walk from Kyoto Station and a little hard to find but once you get your bearings, it’s fine.

The property is beautiful. It gives off old-style Kyoto vibes. The dwelling’s are very posh and it’s awesome that you have a private onsen in your townhome. Special shout out to Eri! She was so warm and welcoming. She went above and beyond and wrote us a guide of her favorite places in Osaka (where she lives) as we were visiting that city next.

Stayed in October 2023

I can't say enough about this place, the staff were extremely helpful and kind, the room was amazing, and of course the dinner and breakfast.. again, amazing.. One of the highlights of our amazing trip to Japan!

Stayed in October 2023

Check in process was a little slow, but still an enjoyable experience!

Everything! The staff were so caring and professional. The atmosphere was incredible and the rooms so comfortable.

Stayed in October 2023

Very friendly staff, easy to communicate with.

Stayed in October 2023