The pillow was a bit uncomfortable but that’s about it.

Authentic Japanese experience in a traditional Ryokan. The staff were lovely and the meals prepared by the chef were outstanding.

Stayed in October 2024

Nothing.

Everything! The delicious food, bath house, comfy beds, beautiful scenery, and helpful staff. This was our favorite ryokan we stayed in!

Stayed in September 2024

Nothing in particular.

The food was super-excellent. Perfect authentic Japanese food. The service was perfect, thanks to the hard-working owner and staff. This ryokan has been in business since Edo-Period. The current owner is the 14th generation. The former Japanese emperor stayed here when he was a prince; clearly the one of the best ryokan in the region. We stayed in a 400-year old detatched house, which was such an exciting experience; very unique and exceptional. Highly recommended.

Stayed in September 2024

It was exactly what I hoped for - excellent and authentic Japanese accommodation and hospitality. Gorgeous old building and fabulous food - perfect!!!

Stayed in September 2024

Nothing- but if you’re looking for luxury this isn’t for you!

Authentic place, amazing food, friendly and helpful service, relaxing onsen

Stayed in August 2024

Amazing private Japanese cottage on the side of a hill with sweeping views of the valley below. Incredibly comfortable throughout with delicious multiple tasting course Japanese dinner and breakfast. Their onsen was very refreshing after a day of hiking the Nakasendo trail in 35 degree heat, especially with the enormous glass windows opening into the wood. The host and staff were very attentive, considerate of our poor Japanese and spoke good English. They even taught how to properly wear a yukata and gave us suggestions of places to go on our future travels! Easily the best place we stayed in Japan.

Stayed in July 2024

This place is really fabulous. The house we stayed in was 400 hundred years old and still gorgeous and confortable. Staff were very efficient, nice and welcoming. They kindly offered to pick us up at the station and then to drive us to Magome the next morning. Both dinner and breakfast were delicious, generous and delicately presented. We really enjoyed staying at Nagataki!

Stayed in July 2024

The dinner and personalized service was exceptional As there was only 1 other person staying we were able to have our first onsen experience together which was fantastic

Stayed in July 2024

nothing

Absolutely stunning accomodation. Food was outstanding - best of the whole trip. The atmosphere in this old building was amazing. Would for sure go back. Last but not least the staff was very friendly and helpful.

Stayed in June 2024

Nothing

Unique experience

Stayed in June 2024

A few bugs and spider webs as to be expected in a 400 year old place. Mattress was also a little think in the middle

Such a beautiful and historic place to stay. The Onsen was relaxing after a long day. Dinner was delicious and they respectfully cater to vegetarian diets.

Stayed in June 2024

Old facilities, basic, very small indoor onsen

The garden, the view, beautiful scenery

Stayed in June 2024

Exceptional service and a beautiful location. Came with my family to celebrate a birthday and the experience was fantastic. Staff was attentive, onsen beautiful, meal bountiful and delicious. Always expect great service in Japan, but this was unsurpassed.

Stayed in June 2024

Very authentic. A charming must stay place with wonderful hospitality.

Stayed in May 2024

Superlative traditional ryokan experience with attentive, gracious staff in magnificent garden setting and impeccably maintained late Edo period detached residences. Outstanding, highly creative in-room dinner and breakfast included. Transfers to station and Nakasendo post road walking trail through forest and restored villages provided. If you are looking for the real thing this is it.

Stayed in June 2024

A bit pricey

The food is amazing and the gardens are great. The staff are lovely!

Stayed in May 2024

We enjoyed having the entire house to ourselves. The food was amazing!!! The staff were extremely polite and accommodating. Well worth the price!

Stayed in May 2024

The price is a bit expensive for the value. The maintenance of the facilities needs to be improved.

The hotel looks like a beautiful little village for preservation. We slept in a small house that is over 150 years old. The staff is lovely, always looking for ways to help. Dinner and breakfast were works of art.

Stayed in April 2024

Very good experience in old rayokan. Big house great hospitality.

Stayed in April 2024

Houses were a little drafty but that was acceptable.

Very beautiful property. Met my expectations.

Stayed in March 2024

Nil

Very clean and friendly staff. Fantastic food n quiet and serene place. Small onsen but good for a small group l

Stayed in April 2024

The staff were so kind. They were some of the nicest people we’ve met in Japan so far.

Stayed in April 2024

My only suggestion would be to replace the kerosene heater with an electric one so avoid the odor.

We had a wonderful stay at Nagataki. The staff is so gracious, extending such warm hospitality from our pickup at the train station, luggage transport to our house, yakata dressing assistance, dinner and breakfast service, and dropoff in Magome. One staff member even gave my daughter an excellent in-room massage after dinner, capping off a relaxing evening. Our 100-year-old house was charming, with not only a kotatsu and xxx inside but also beautiful views of the mountains outside.

Stayed in March 2024

Amazing location and scenic views. Great spot to stay as a start or end to the old nakasendo rd trail.

Stayed in March 2024