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Reviews of MUSTARD HOTEL SHIMOKITAZAWA 3 stars

155-0031 Tokyo-to, Setagaya-ku Kitazawa 3-9, Japan

#396 of 1,369 hotels in Tokyo

Guests' Choice

Review score

Based on 764 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 2 May 2024

    9.0
    We had a great time, will be back!
    • Business trip
    • Couple
    • Superior Hollywood Twin
    • Stayed 5 nights

    Room size was quite small but manageable

    Location was great, very great area surrounded by great food. Cafe at the hotel was also great. Good coffee & bagels.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Wonderful and quiet. Clean & friendly. Great location and great staff. Highly recommended
    • Leisure trip
    • Family with young children
    • Superior Double A 【1F】
    • Stayed 2 nights

    Great location and staff are amazing and helpful. Initially wasn't sure about the no TV but it turned out that the turntables in each room make for a better experience.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    A simple, comfortable hotel in a hip and happening neighbourhood and with the luxury of a record player in your room
    • Leisure trip
    • Family with young children
    • Superior Hollywood Twin
    • Stayed 4 nights
    • Submitted via mobile

    Nothing at all.

    The location and though basic, the amenities were all in great condition and met our needs.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Nice hotel in a great area for independent shops and coffee
    • Leisure trip
    • Couple
    • Superior Double B 【2F】
    • Stayed 1 night
    • Submitted via mobile

    In the toilet the step on the floor for the walk-in shower is a bit dangerous (maybe add a warning sign!)

    The cafe at the entrance is great to chill. The location is amazing if you're not looking for too touristy areas (and it's great to go out at night too!)

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    A stylish boutique hotel in a very attractive area of Tokyo.
    • Leisure trip
    • Family with young children
    • Superior Hollywood Twin
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    A stylish small hotel, well-designed and in a very attractive area. Staff were friendly and helpful, and the outside seating area and the coffee shop in the lobby were a very enjoyable bonus.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Area better for party people over families. Lots of izakya restaurants. Lovely cool boutiques and cafe in immediate area
    • Leisure trip
    • Family with young children
    • Superior Double B 【2F】
    • Stayed 2 nights
    • Submitted via mobile

    Walls could use a repaint! Our room was partially dirty on walls. Bathrooms are like being in a caravan all plastic lined and no windows. I preferred our other Tokyo hotel over this for price.

    The quiet location and big steps outside away from the party Shimo-kitz area is nice. It’s 10 min walk to metro. Lots of express train go thru so easy to reach Shibuya, shinjuku etc. Bear in mind it’s an hour to Haneda though. Rooms were small but bigger than expected. Local curry restaurants (it’s a curry area) are excellent.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double A 【1F】
    • Stayed 1 night
    • Submitted via mobile

    The room was not available until the minute of check in, even though I had contacted the hotel in advance as I had just flown into Japan that morning and had an online interview later that day

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double A 【1F】
    • Stayed 4 nights
    • Submitted via mobile

    The location is amazing. The vibe at the café is lovely. The room is very small but ok for Tokyo standards.

    Stayed in March 2024

  • Reviewed: 11 April 2024

    7.0
    Great location, very hip area!
    • Leisure trip
    • Couple
    • Superior Double A 【1F】
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is well located in an exciting but calm area, near to lots of great food and drinks. We had a comfortable stay and enjoyed our time in Tokyo very much! If you want somewhere bustling this maybe isn't the place for you, but we loved being located somewhere that was a nice escape from the busy city centre.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Great place to stay in Shimokitazawa
    • Leisure trip
    • Couple
    • Superior Double B 【2F】
    • Stayed 1 night
    • Submitted via mobile

    The room and bed are tiny but that’s normal for Tokyo.

    This hotel is a great place to stay in Shimokitazawa. It has a cafè, bikes and records guests can borrow.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double A 【1F】
    • Stayed 3 nights

    Rooms are pretty simple for the price, no views on the first floor if you are facing the front.

    Good location in walking distance from subway stations in very quiet area. Excellent record collection that you can borrow from, each room has a record player. Nice bagel breakfast and cafe and bar on premises.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double A 【1F】
    • Stayed 3 nights
    • Submitted via mobile

    Could hear the metro from our room but otherwise no noic.

    Great area with a young wibe

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Loved this hotel, would deffo recommend and stay again!
    • Leisure trip
    • Couple
    • Superior Double B 【2F】
    • Stayed 3 nights
    • Submitted via mobile

    Room on small side for the price in comparison to other rooms we stayed in Japan.

    Loved the location, really cool area. Great downstairs space/ coffee area

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Stylish, simplistic with good coffee and even better staff
    • Leisure trip
    • Couple
    • Superior Double A 【1F】
    • Stayed 5 nights
    • Submitted via mobile

    There’s only one common space thats shared with the cafe, it’s busy so felt like I couldnt hang out in my comfy clothes or find a quiet space to chill (unless I was in my room.)

    Staff were super friendly and helpful. The location is perfect for us as the area, restaurants and shops were our vibe. Really nice touch to have a record collection to choose from in your room!

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double B 【2F】
    • Stayed 1 night

    Our room was small, no window to the outside.

    Shimokitazawa is a lively neighborhood. The hotel is about a 5 min walk from the train station, with easy access to Shinshuko and Shibuya by train. The hotel has a comfortable lobby with a coffee shop and an outside patio.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    The concept of Mustard Hotel is great; could do with a few aesthetic updates!
    • Leisure trip
    • Couple
    • Superior Double B 【2F】
    • Stayed 1 night

    The living section of the building and quarters itself are barebones and could do with small updates. Small things such as painting the walls with a fresh coat, and perhaps changing out the carpet for easier to clean floors would help with the vibe of the rooms and hallways. I'm sure it's clean, but with marks on the walls and ground, it gives the sense that there isn't much care put into upkeep. Lastly, walls are definitely not soundproof; it was louder than any of the other hotels I stayed at in Japan.

    The location was incredible. Close to cute cafés, restaurants, and the vintage stores in Shimokitazawa. The concept of the common space (the café and outdoor space) and the vinyls is lovely.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    Staff were great, location was fine. A little far from the rest of Tokyo.
    • Leisure trip
    • Couple
    • Superior Double B 【2F】
    • Stayed 2 nights
    • Submitted via mobile

    There was no safe in the room.

    Located in a fun area, easy access to the subway.

    Stayed in February 2024

  • Reviewed: 19 March 2024

    8.0
    Superb locations!
    • Leisure trip
    • Couple
    • Superior Double B 【2F】
    • Stayed 4 nights

    - Tiny rooms! - No breakfast option, although you can buy a sandwich and coffee downstairs - Not too close to the station, so if you have luggage then you have a fair distance to walk

    Great location! Shimokitazawa is a fabulous place to be. So many great Izakayas and shopping. Also really close to Shibuya and Shinjuku. The hotel itself is cute and decently appointed. Good coffee sold downstairs. Staff is super helpful. You can borrow bicycles!

    Stayed in February 2024

  • Reviewed: 17 March 2024

    9.0
    Simple but perfect.
    • Leisure trip
    • Family with young children
    • Superior Hollywood Twin
    • Stayed 2 nights

    I did not love that we bought a METRO train ticket and the nearest train stations were not on this. Our mistake, but annoying.

    Simplistic but perfect. Easy walk to train stations and a good level of busy for Tokyo.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Nice minimalistic style
    • Leisure trip
    • Couple
    • Superior Double A 【1F】
    • Stayed 1 night

    The sound of the record player was not so good as expected but not dramatic.

    The pyjamas were cute. The room was clean and quiet. We liked the minimalistic style.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Marathon
    • Leisure trip
    • Family with young children
    • Superior Hollywood Twin
    • Stayed 9 nights
    • Submitted via mobile

    Rooms are a little small and seating area for breakfast can be a little cold due to automatic sliding doors

    Situated in a very relaxed area in Tokyo and a 5 minutes walk to train station so made it a ideal location to explore Tokyo

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • MUSTARD Deluxe
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is worse than a bathroom in a cruise ship. The room was ruined by the bathroom.

    Location is great, the beds are comfy as well!

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    A perfect location for us in a quiet neighbourhood within walking distance of trains and Kitizawa.
    • Leisure trip
    • Couple
    • Superior Double A 【1F】
    • Stayed 7 nights

    Rooms could do with a couple of shelves for clothes etc.

    A good quiet location for central Tokyo with good transport links.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Clean and Simple
    • Leisure trip
    • Solo traveller
    • Superior Double B 【2F】
    • Stayed 2 nights
    • Submitted via mobile

    Record Player was playable but its arm was broken.

    Stayed in March 2024

Showing 1 – 25

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