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Reviews of Zazan minakami This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

379-1612 Gunma, Minakami, Obinata 573, Japan

#23 of 30 hotels in Minakami

Guests' Choice

Review Score

Based on 56 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.0

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.6

  • Free Wifi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 1, 2024

    7.0
    All staffs are very nice in hotel.
    • Leisure trip
    • Solo traveler
    • Economy Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I did not booked dinner. No restaurant open in hotel. So I have to go to town. But not many restaurants open also. I was very sad… They should write no restrictions open in hotel…

    Breakfast was very good.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Economy Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Air con and carpet can feel musty.

    There were so many different types of onsen pools. Nice morning tea and coffee lounge. Room is well designed even if it’s old.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The private onsen and the massage chair were both amazing

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    The staff were incredibly helpful and friendly, the food was amazing and beautiful, our room was quite comfortable and t
    • Leisure trip
    • Family with young children
    • Japanese-Style Room with River View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The windows next to the pools, which were in need of cleaning. I would have loved to see the river more clearly from inside.

    The baths were wonderful!I loved its location right next to the gorge with river along with hot springs you could see falling into the river. It was close to a small town where we found great food for lunch.

    Stayed in April 2024

  • Reviewed: May 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Economy Room - Non-Smoking
    • Stayed 2 nights

    The Onsen. The location.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Onsen and river view

    Stayed in March 2024

  • Reviewed: February 24, 2024

    9.0
    Nice stay at big, old but traditional hotel with a nice location.
    • Leisure trip
    • Solo traveler
    • Economy Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A bit old hotel; not super clean but that’s because it is old

    Good location near the train station, by the river with mountains view; spacious room in traditional style; lots of hot springs; good price; hotel transfers to the station available

    Stayed in February 2024

  • Reviewed: February 7, 2024

    7.0
    It was a lovely location and had the best views of Minakami Gourge and the Snowy Mountains!
    • Leisure trip
    • Couple
    • Economy Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I found some of the areas to be worn down and appeared dirty, as if a deep clean hasn’t occurred for a few years… There was a lot of dust beneath and around furniture.

    The variety of Onsen and the wide range of available opportunities - Massage, private baths, food and drinks, table tennis, family rooms etc etc.

    Stayed in February 2024

  • Reviewed: January 25, 2024

    7.0
    Fantastic place to be a way of busy life in Tokyo
    • Leisure trip
    • Solo traveler
    • Economy Room - Non-Smoking
    • Stayed 1 night

    the dinner must be ordered before hand and it was quite a walk from the station.

    I like the room and the onsen. I really love the room is next to the sea. It was very calming and fresh. The staff is very nice too.

    Stayed in November 2023

  • Reviewed: November 23, 2023

    9.0
    Real ryokan experience for little money
    • Leisure trip
    • Couple
    • Japanese-Style Room with River View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That we didn't book to stay here for longer.

    Really good value Ryokan. Dinner was very nice with a really good range of traditional Japanese meals. The private rock onsen was so relaxing, right by the waterfall. The room was big, clean, neat. Coming back from dinner to the Futons and bedding set up was so nice. Really good view of autumn leaves, the flowing river and snow capped mountains right from our balcony. Breakfast was a very nice buffet with a good variety of Japanese and western options. We were pleasantly surprised by this ryokan, much better than expected and really well priced.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    Food is so and didn't like fish bone which was a lot.
    • Travelers with friends
    • Japanese-Style Room with River View - High Floor - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The dust form tatami on floor

    Onsen

    Stayed in November 2023

  • Reviewed: October 25, 2023

    8.0
    a very relaxing onsen resort in the mountains.
    • Leisure trip
    • Group
    • Japanese-Style room with Open-Air Bath - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The building seemed a bit run down and could use a few renovations. But it was clean and the room itself was well maintained, even if the facilities were dated.

    The location was gorgeous, and the staff were always very helpful and friendly. There were a large variety of baths to choose from and the outdoor baths had nice views of the river. There were also nice walking paths in the village.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    9.0
    I would go to Zazan again.
    • Leisure trip
    • Solo traveler
    • Economy Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    As the bath were in different location and the hotel is very big it was a bit difficult to find the way. It should maybe a bit better written to find the way more easy.

    The staff was very helpful and friendly. The room large and comfortable and clean. The hotel looks quiet old, but I was happy to stay there. The breakfast was excellent. The different Onsen bath were very nice too.

    Stayed in September 2023

  • Reviewed: June 30, 2023

    8.0
    Grand old dame in need of some TLC
    • Leisure trip
    • Couple
    • Economy Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This is a great hotel, which looks quite historical and it is painful that the upkeep seems to be lacking. The scuffed walls, damaged furniture in the hallways, chipped corners on the walls, waterstains on the ceilings...it all adds up. There is simply so much potential that is being wasted. The hotel shuttle service is good, but like the local train service, it is not very often and we struggled to get around in the area including to / from the hotel by ourselves. This location would be great if you have a (rental) car.

    Great rooms in what looks like a former grand dame of a hotel. The location is good, with a beautiful roaring river running right next to it and quite close (10-15 min walk) to Minakami station. I tried the communal baths and they were exceptional and easily one of the best features of this hotel. Large hot baths on several levels with amethyst shell fountains, washing and drying stations including all the amenities you could need including hairbrushes, lotions, razors, hairdryers etc. A wooden open air bathtub with hot water on a cold night? Yes please! The breakfast in the dining room on the 7th floor was good too. A beautiful big room with large sparkling chandeliers and a green view on the hills. The buffet-style breakfast was nicely laid out with both Japanese and Western options, including warm cooked dishes and pretty little desserts. We tried about half of the offerings over 2 mornings and everything tasted great. The dining room staff's English was also really good, which is not something we take for granted in Japan! It also reminded me a little of the Overlook hotel (Stephen King's the Shining) with a faded haunted feel and I am here for it! I feel this hotel too could be the setting for a great story!

    Stayed in June 2023

  • Reviewed: March 13, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Economy Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice old grand hotel and it is showing its age. But I was up there in mountains when it started to snow and going to spa was something magical. To be able to use the outdoor pool while it was snowing was a big star in vacation. Just not this place is old and has seen better days.

    Stayed in March 2023

  • Reviewed: February 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Economy Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    small room

    style

    Stayed in January 2023

  • Reviewed: January 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Economy Room - Non-Smoking
    • Stayed 1 night

    Parts of the hotel are a little tired.

    Whilst we were there our son forgot an article of clothing and the staff very kindly wrapped it up and sent them via post to our next destination which was incredibly kind and very much appreciated 🙏 Thank you once again. The massage chairs near the private Onsen were fantastic too.

    Stayed in December 2022

  • Reviewed: January 10, 2023

    7.0
    For the price we’re not sure if it was worth it or not but we don’t regret it.
    • Leisure trip
    • Group
    • Japanese-Style Room with River View - High Floor - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The karaoke was unavailable which was disappointing, I think that should have been updated on the website. I wish there was an option to have different pillows. I also didn’t like how stuffy the rooms were, there was a lot of dust in the evening and the morning.

    The dinner was a little disappointing but the presentation was nice, the breakfast had a large variety and was good. I liked being able reserve a time to play table tennis, I also really liked the cleanliness of the locker area and the bath. The store was nice and the free cafe area was a pleasant surprise as well. The futons in the room were very comfortable. The views were very beautiful in the high room.

    Stayed in January 2023

  • Reviewed: January 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Japanese-Style room with Open-Air Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very dated, in need of a lot of tlc

    Picturesque location

    Stayed in December 2022

  • Reviewed: December 28, 2022

    6.0
    Great onsen but couldn’t sleep properly
    • Leisure trip
    • Solo traveler
    • Economy Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The heater in my room was like a motorcycle… I tried to ignore it but in the end it woke me up in the middle of the night. Staff also forgot to get all my details at the beginning so they also woke up in the middle of my nap 🥲

    The onsens were incredible! It was very empty too so it was basically a private onsen

    Stayed in December 2022

  • Reviewed: November 7, 2022

    9.0
    good location
    • Leisure trip
    • Family with young children
    • Economy Room - Non-Smoking
    • Stayed 1 night

    good place

    Stayed in November 2022

  • Reviewed: February 12, 2022

    9.0
    Onsen facilities exceeded my expectations!
    • Leisure trip
    • Solo traveler
    • Economy Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Best pillow! the sitting area is added bonus. You just want to stay in the room.

    Stayed in January 2022

  • Reviewed: January 16, 2022

    6.0
    Decent stay in Minakami
    • Leisure trip
    • Solo traveler
    • Economy Room - Non-Smoking
    • Stayed 1 night

    The public areas in the hotel (e.g. lobby and corridors) are a big dated and have probably seen better times. The breakfast at the hotel was reasonable, but not great.

    One of the larger hotels in Minakami, the room and the onsen facilities are in good condition. It is also quite close to the main onsen street where you can find restaurants too.

    Stayed in January 2022

  • Reviewed: January 11, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Japanese-Style Room with River View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I visited in winter, the hallways and rooms were a bit cold.

    This property has a very nice view of the river and it has many hot springs to enjoy. The food was also delicious.

    Stayed in December 2021

Showing 1 - 25

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