380-0824 Nagano, Nagano, Minami Ishidoucho 1426, Japan
#28 of 48 hotels in Nagano
Guests' ChoiceBased on 430 hostel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
8.6
Facilities
7.8
Staff
8.3
Value for money
8.2
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2024
Boris
BelgiumThere are no big lockers, only small ones for valuables (I could cram my backpack and DSLR camera in there). The big suitcases have to go under the bed, or somewhere else in the room, so there's a bit of clutter because of that. Also, you have to pay for all the small extras like towels, pajamas, slippers,... In other places those are generally for free. But from my perspective those were not big issues at all
Very good location next to the train station. Staff was friendly and explained everything clearly. Otherwise pretty standard capsule hotel, felt rather warm and welcoming too. There's even a laundry room, although I didn't use it. And of course the price is unbeatable
Stayed in August 2024
Reviewed: 17 September 2024
Takahiro
JapanBit loud in the room because it’s really spacious and there’re more than 30 guests. You can buy ear plugs at the checkin counter.
Comfortable mattress. Well air conditioned. Closed to the station.
Stayed in September 2024
Reviewed: 14 September 2024
Olivier
TaiwanSize of the room for 4 beds is very small. We are a family of 3 and we just couldn’t wait to get out of the room. The rules for using the common spaces were not great.
Location is great.
Stayed in September 2024
Reviewed: 5 September 2024
Suen
Hong KongQuite congested room.
Stayed in August 2024
Reviewed: 22 August 2024
Kanyakorn
ThailandNothing about hotel but the guests who came in group always make noise after 10 pm. Not good for people who has hard sleep.
Location, staff, cleanliness.
Stayed in August 2024
Reviewed: 7 August 2024
Jessy
United StatesStaff could have been a bit warmer, maybe because I was a foreigner
Very nice and stylish place to stay
Stayed in June 2024
Reviewed: 2 July 2024
Vincent
SingaporeGreat well run hostel with large mixed capsule dormitory and some smaller private rooms right next to Nagano Station - ladies dormitory avail.
Stayed in July 2024
Reviewed: 2 July 2024
Kristopher
United StatesClose to train station, dormitory is quite big
Stayed in June 2024
Reviewed: 29 June 2024
Scoopers103
United StatesThe room is huge, which is great. However, it can be a bit noisy just due to how it's set up. I came during off-season, so luckily, there aren't many people here, but I can imagine with a full dorm it would be very difficult to sleep. Also, I was charged $7 more for a Saturday than a Friday. I thought that was a bit annoying but probably common.
Friendly staff, good pizza, nice showers, and a cozy bed. Allowed to check in early, which was a life saver. I applaud them for that service. Hugs to them!!
Stayed in June 2024
Reviewed: 24 June 2024
Tenzin
AustraliaLocation is great, within walking distance to the Nagano train station and Zenkoji temple.
Stayed in April 2024
Reviewed: 21 June 2024
Itslili13
IsraelBed hurt my back..
Location is good
Stayed in June 2024
Reviewed: 20 June 2024
Viktoria
SpainA very conveniently located hostel, albeit not very well-designed in terms of comfort and sound isolation. First of all, there are no free amenities, but you can rent towels and such. Secondly, each dormitory has a door lock that most people seem to struggle with, making noise at all hours, and what is worse, individual lockers are in the same room where everyone sleeps. There is no dedicated storage space for luggage, and you can hear people rummaging through their bags at night or early in the morning. You cannot store your bags before check-in, nor after checkout, as the staff is busy at the café. On the plus side, the café space is quite nice, the menu looks good, and you can easily get anywhere in Nagano from here.
Stayed in June 2024
Reviewed: 15 June 2024
Nicolas
SwitzerlandThe personal was very nice, I would recommend the beer trail that they are part of, it is a very nice opportunity to discover small beer shops
Stayed in May 2024
Reviewed: 14 June 2024
Nicholas
AustraliaMany beds in the dorm.
Everything was good, but the dorm room has many beds, like 40 beds or something like that. It was still fine as the room is massive and the beds are well constructed, but this wouldn't be my first choice to stay in Nagano. Location is great, facilities are good. The restaurant/bar downstairs is a super nice space to chill or work etc.
Stayed in May 2024
Reviewed: 8 June 2024
Christophe
FranceNothing
Excellent stay Very Clean Close to the station and temple
Stayed in June 2024
Reviewed: 5 June 2024
Kim
United StatesLounge room is perfect from 10pm-10am, excellent location. Bathroom is clean and staff is extremely friendly. Thank you for the service
Stayed in June 2024
Reviewed: 25 May 2024
Juliette
CanadaThey are quite strict about the rules, which can be a little inconvenient. The dorm is not insulated so prepare some form of noise canceling if you want to sleep at all.
It was extremely well located to go to the train station and within walking distance of Zenkoji temple. There was a few showers and a bathroom inside the dorm where I stayed, which was very convenient. It was clean and well-kept.
Stayed in May 2024
Reviewed: 23 May 2024
Camille
FranceNothing
Very close to the station and close to the zenkoji temple. The staff was amazing and very nice. I had a really good and relaxing stay !!
Stayed in May 2024
Reviewed: 28 April 2024
Stephen
United StatesIt was perfect.
Nice place, nice location, nice people. I would recommend this place. Easy tp find.
Stayed in April 2024
Reviewed: 21 April 2024
Yong
JapanThe other traveler is too noisy
Kindly
Stayed in April 2024
Reviewed: 12 April 2024
Karen
CanadaIt would be nice if the lights in the dorm could be dimmed overnight. It was so bright that it was hard to sleep, even with the curtains to my bunk bed closed. Dimming the lights between 10 pm and 7 or 8 am would be nice!
Everything was well organized and clean, and the beds were super comfortable. Bathroom and shower facilities were great, nice and clean, never had to wait for a shower or toilet.
Stayed in April 2024
Reviewed: 11 April 2024
Lennard
NetherlandsThe common room on the 3rd floor was very small and only allowed for people to stay there for 20 minutes
Very modern and clean, great quality overall
Stayed in April 2024
Reviewed: 4 April 2024
Daniele
JapanThere was no spacious common room
It was very clean
Stayed in March 2024
Reviewed: 31 March 2024
Emily
AustraliaNothing
The facilities were clean, location great just 3 minutes from the train station, and the bed was comfortable.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content