949-6212 Niigata, Yuzawa, Mikuni 469-7, Japan
#19 of 27 hotels in Yuzawa
Guests' ChoiceBased on 24 hotel reviews
7.0Cleanliness
7.4
Comfort
7.5
Location
8.0
Facilities
7.2
Staff
7.9
Value for money
7.5
Free WiFi
10.0
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Showing 1 – 24
Reviewed: 11 May 2023
Bishnu
Japanroom service, and the atmosphere of the room
location
Stayed in May 2023
Reviewed: 21 August 2022
Jodi
JapanFacilities were a little dated, but were adequate for the camp we had there!
Food was plenty and tasty. The staff were so friendly and helpful! The location was gorgeous. They went out of their way to make us a campfire! Really nice staff!
Stayed in August 2022
Reviewed: 11 February 2024
Harold
JapanMusky odor everywhere. Shared toilet door lock at 4th floor not working. No elevator, had to use stairs to move our heavy luggage to 4th floor.
The location was excellent. Close to ski resort
Stayed in February 2024
Reviewed: 5 November 2023
Regina
JapanThey didn’t clean up the room. Lots of fallen hairs and dust from previous guests. The room smells like damp mold.
The locations
Stayed in November 2023
Reviewed: 3 November 2023
Sandaruwan
AustraliaEnthusiastic and friendly staff. A wonderful experience.
Stayed in November 2023
Reviewed: 23 September 2022
Magdabrzuska
JapanIt was under renovation. Building covered in scafolding. I couldn't find the entrance. The room was double but since I was coming alone only one bed was done(even though I was told I need to pay for 2 since my booking was for 2 people). The room had mouldy smell. There was big brown stain on the courtain. Generally not great.
Location on the hill is nice. If got into one of the rooms in front there is great view. But my room was ar the back.
Stayed in September 2022
Reviewed: 6 January 2022
Michael
JapanThere was no one in the lobby and I had to wait almost 10 minutes until someone arrived at the lobby in order to check in.
The Lodge was only a 1 minute drive to the Naeba Ski Resort.
Stayed in January 2022
Reviewed: 4 January 2022
Christine
JapanIt was so sad because for how many years I am staying in a hotel, this one is the most disappointing. The service was so different from what they have said. They told me they have hair dryer, refrigerator and microwave inside the room but they didn't. It was so annoying because they only have shampoo, no conditioner. I've called 113 for how many times to tell them I need a towel but they did not answer. It came out that you have to pay ¥250 so you can use the towel. There was a toothbrush but no toothpaste. It was understandable that they lack of some services if they rate more cheaper but we paid ¥50,000 for all of these. Mou nidoto tomari shinai!👎
I DON'T LIKE!! もうに同等 泊まりしないから_φ( ̄ー ̄ )
Stayed in January 2022
Reviewed: 27 December 2021
Kiran
JapanThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 December 2021
Nachappa
JapanWhile the place was clean and well maintained lots of things need to be replaced...carpets, sheets, room clock etc. The wardrobe smelt musty. Room heater needs to upgraded
Convenient location
Stayed in December 2021
Reviewed: 27 December 2021
Anonymous
United Statesthe staff was very rude, the rooms were smelly and very cramped toilet , bathroom
Stayed in December 2021
Reviewed: 27 February 2024
Ramailo
JapanThere are no comments available for this review
Stayed in February 2024
Reviewed: 7 February 2024
Christobel
JapanThere are no comments available for this review
Stayed in February 2024
Reviewed: 8 January 2024
Lorena
JapanThere are no comments available for this review
Stayed in January 2024
Reviewed: 6 January 2024
Dining
JapanThere are no comments available for this review
Stayed in January 2024
Reviewed: 28 December 2023
Shakhruz
JapanThere are no comments available for this review
Stayed in December 2023
Reviewed: 9 January 2023
Dhirendra
JapanThere are no comments available for this review
Stayed in January 2023
Reviewed: 27 January 2022
Emanuel
JapanThere are no comments available for this review
Stayed in December 2021
Reviewed: 2 February 2023
Kasai
JapanThere are no comments available for this review
Stayed in January 2023
Reviewed: 16 February 2022
Marl
JapanThere are no comments available for this review
Stayed in February 2022
Reviewed: 9 January 2022
Ronpeter
United StatesThere are no comments available for this review
Stayed in January 2022
Reviewed: 9 January 2022
Christobel
JapanThere are no comments available for this review
Stayed in January 2022
Reviewed: 31 December 2021
Wataru
JapanThere are no comments available for this review
Stayed in December 2021
Showing 1 – 24
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