Our family of 5 loved staying at this property. The location was excellent and steps from a subway station. The room was very spacious and comfortable. The location had a lot of interesting shopping and eateries walking distance. It's right near the kitchen street which is full of shops of kitchen and restaurant products and great knife shops. We all purchased a high quality knife to take home with us.

Stayed in May 2024

Nothing! It was great!

There was no breakfast.

Stayed in June 2024

We still regularly at this Asakusa location for the good reason that the room we had has everything we need for a 5 day stay. A nice kitchen with supplies and a washer-dryer. Our room was spacious and had an cute tatami section. The staff is always helpful. We will be back next year.

Stayed in May 2024

Great location, clean, spacious room, nice layout, fit and finish.

Stayed in June 2024

Staff was very friendly. Nice and clean room. Pretty close to a train station. I had something that was unexpected, the staff member tried to help me as much as possible event it was like 2:00AM. Great work team.

Stayed in May 2024

Loud upstairs neighbors walking heavily around at night but that's the way it is sometimes. We didn't do anything about it.

We stayed here for our last 3 nights in Japan. We had a deluxe family room with tatami mat area. It gave the 4 of us enough room to spread out a bit after traveling for 2 weeks. Great location for getting around Tokyo. So close to the subway. Nice having a washing machine, although it took me a while to figure out the translation of using it. Great kitchenette area. Loved having a little fridge and freezer. Great price for the space. Luggage storage after check out time until we needed to go to the airport. Happy to use the loaner umbrellas for our last day. Very friendly and helpful staff.

Stayed in June 2024

Lobby area a bit cramped, 1 elevator to serve 8 floors of guests, elevator rug a bit dirty (but the rest of the place was very clean).

Spacious room with queen bed and with separate tatami room for extra 2 beds (mattresses on tatami mats), perfect for our famiily of 4. Nice to have washer/dryer in room. Kitchenette was convenient. Very close to Tawaramachi subway and close enough (10 min walk) to Asakusa subway. Hotel is conveniently located within 5 min walk of Asakusa area of restaurants (near the ROX store), yet in a quiet area.

Stayed in June 2024

Nothing

Everything!

Stayed in May 2024

Only con I can think of is that property only has 1 elevator and can get very busy in the mornings.

Very clean. Gave us free upgrade to a bigger room. Reception staff very knowledgeable; helped us with forwarding our luggage to airport and next hotel. Reception staff all spoke English very well. Amenities were nice as well. Shower was great. Washer and dryer worked like a charm. Bed was very comfortable. Kitchen very well equipped with everything you could need.

Stayed in June 2024

The smell of sewer gas was quite bothersome. We had to run the ventilation at high power the entire time we were there. The first night we developed a headache from the smell but running the ventilation helped somewhat. The smell in the toilet room was persistent and the ventilation didn't help. The motion sensor light by the front door was also bothersome. The light was constantly turning off and on.

I liked having an in-room washing machine and dryer. It took some time to decipher the settings as everything was written in Japanese, but between the hotel's instruction card and our translator app, we managed to get the washer/dryer operating. The close proximity to a subway station was very handy.

Stayed in June 2024

It is near metro substations but to go to Tokyo central you need to change trains and it can be quite a travel. There are no major malls nearby.

It is one of the better hotels in Japan. If you are looking for a hotel with more than 2 beds, a washing machine, a microwave oven, a toaster etc, then look no further. It is value for money. Check-in is a breeze. The only gripe is its location. Everything works in the hotel. I was pleasantly surprised to find them using a Panasonic nano hairdryer. The detergent is free upon request and the Sharp washing machine can wash a maximum load of 2 kg. There is an electronic stove too. The TV broadcast mainly Japanese programs. The beds and pillows are comfortable though.

Stayed in June 2024

Need to change trains for most destinations

Has everythinga family will need - small kitchen, washer dryer

Stayed in June 2024

Takes multiple transfers to get to a lot tourist spots

Spacious and comfortable! We stayed in room 504 and there was more than enough space for a family of 4. We actually got lucky to be upgraded to this room - thank you Kokohotel! The room has everything you need for a comfortable stay - kitchenette with a convection stove, fridge, microwave, toaster and cooking/eating utensils, a dining area good for 6 people, separate toilet and bathroom. It also has a washing machine with a dryer! There is also a tatami area that can sleep 3 people and 2 beds just outside that could fit 2-3 people. The room lets you in with a code so no lost key problems! The location is not the best but it is convenient if you are traveling to Shibuya - it's just one train ride away so no transfers needed. There is an elevator 1 min walk from the hotel that will take you down the subway Tawamarachi station - extremely helpful if you are traveling with young kids in strollers. There is also a 7eleven convini just 2 mins away.

Stayed in June 2024

Nothing in particular about the property itself....just that while the location is close to the subway station, future guests (who come with big luggage) should be aware that the exit nearest to the hotel requires a walk up quite a number of stairs (no escalators/elevators)...Still, problem solved if you use the slightly further exit with an elevator, located on the opposite side of the road and crossed the zebra crossing back to the hotel side.

Perfect location close to Tawaramachi subway station...a great base to explore Asakusa and Tokyo. Smooth check-in (with complimentary Genius upgrades to a better room!) Very spacious suite with everything we ever need, even a washing machine and kitchenware (induction stove/microwaves/ utensils). Staff followed up very well with our requests and even offered to set up extra Japanese-style futons in addition to the available standard beds.

Stayed in May 2024

Nothing, all is good.

We booked the family apartment, and it was really spacious for 3 adults and 1 child. The location of this hotel is perfect. Only 1 minute away from Tawaramachi station (Metro Ginza Line), 2 minutes away from 7eleven, and 3-5 minutes away from restaurants. if you walk around 10 minutes, you'll get to the famous Senso-Ji Temple.

Stayed in June 2024

Nothing!

Appreciate the upgrade to deluxe family room for our family of four. The room was exceptional with a beautiful tatami room. It was easily my best hotel stay ever. The design of the room is so well thought out

Stayed in June 2024

Room service is not everyday. If in need of trash bin to be cleared, need to request for bags from the reception and put the garbage bag outside the room to be collected. Not an issue, but is something to be aware of.

The property is very close to Metro Subway - Ginza Line, that connects to Shibuya and Ginza. Hence provided many convenience for traveling. Also, 7-11 is within walking distance to satisfy daily needs on snacks and drinks. Room is very spacious, comes with a huge dining table, kitchen, fridge, microwave, oven and washing machine. Very clean and neat setup, good for short stay that feels like home.

Stayed in June 2024

The location was perfect. Quiet and great eateries nearby.

Stayed in June 2024

Great stay! We had a deluxe apartment room and it was very big for Tokyo. It had everything we needed. Very clean. Location is great, really close to train station with access to elevator (huge plus when traveling with small children). Walking distance to Sensoji temple, restaurants and shopping. There was a park nearby for our son.

Stayed in June 2024

Nothing

Clean, spacious. It felt like an apartment. The hot coffee machine downstairs was good. Hotel also lent umbrellas on one night when it was raining heavily.

Stayed in June 2024

Good hotel. We stayed twice when visiting Tokyo on our vacation in Japan It is located In Taito, in the direction of the City Center, which is a short distance when taking the metro from the station near the hotel There are a lot of restaurants and shops within walking distance from the hotel

Stayed in May 2024

No complaints

We stayed at this hotel twice: for around a week at the beginning of our trip while in Tokyo and another two nights before leaving Japan. During our stay in Tokyo, we extended our stay twice and got upgraded rooms, so we had the chance to stay in three types of quadruple rooms; both the standard and deluxe rooms are spacious and very well designed, and the superior rooms are a little bit less comfortable to host four people. All rooms were well equipped, with a washing machine, dining area, and hot drinks. The staff was friendly and helpful (they did some research for us when asking "Where to eat curry?" and kept our suitcase for three weeks while we traveled the rest of Japan. The hotel is a two-minute walk from the Ginza Line station, which is very convenient for reaching other areas of Tokyo. It is also very close to a 7/11 store (there is a smoking area in the store, which is very helpful to smokers) There are many restaurants of all types, bakeries, and cafes within walking distance (between the hotel and Sensō-ji temple). It is not far from the Asakusa station if it connects to Narita airport.

Stayed in May 2024

N/A

We enjoyed a spacious room on the 9th floor with a window view of the tower...fun to see lit up at night. Love that the hotel is located in Asakusa, our second time coming to this hotel and hope to return.

Stayed in May 2024

Not a biggie but would have liked to be able to dim the lights, especially as second bed area is in the main room.

Great Location, Clean, Tidy, everything you needed.

Stayed in June 2024