This is a personal preference, but it would have been helpful to have had a full length mirror - the only mirror in our apartment was in the bathroom and it was only possible to see from the shoulders upwards. This won't bother many people and was not a huge problem as in the end I used the mirror in the elevator as the a full length mirror, so it's more of an FYI :)

We had a wonderful stay. The apartment photos were very accurate. The apartment itself was clean, spacious, comfortable, and had everything we needed. There are video guides on how to use the various equipment in the apartment (washing machine, air purifier, etc), so we had no problems during our stay. For us, the location was excellent - the metro was only a 5 minute walk away and had excellent connections to all the major tourist areas. I was slightly anxious with the self-check in process, but it proved to be very simple. The host was very responsive over messages and kept us updated.

Stayed in November 2024

All fine!

Very nice apartment. Good location in a residential area, easy access to rail system, roof top with view onto the Sky Tree. Our luggage was delivered in our absence only next day to the apartement, but it was sfaely stored and locked until our return. Good service!

Stayed in October 2024

Can't think of anything wrong

Good facilities. Clean and super easy to use with the video guides!

Stayed in October 2024

Very cozy and clean. Loved that there was green tea and coffee available.

Stayed in October 2024

Some smell when we entered the room

Wonderful experience and beautiful rooftop!

Stayed in September 2024

Some more storage or luggage would be great

Could not be cleaner. Roof view lovely. Quiet.

Stayed in September 2024

Nothing.

It is well designed for family of four. Private laundry to kitchen had everything you would need. Super modern. Quiet location and easy 7mins walk to train station. Convenience to combinis and a large supermarket. Host were very responsive and it is evident they take great care in the residence from security measures and general presentation of common areas. For us it was great value and an excellent start to our trip.

Stayed in September 2024

Spacious. Great Japanese style bathroom - loved the bath! Washer dryer in the apartment was so handy! Loved the view of Sky Tree from the roof too. Great having supermarkets and amenities close by. Easy 7 mins walk to metro station (10mins to the station entrance with lift)

Stayed in September 2024

everything was great. No complaints at all. One recommendation for improvement would be to add washing machine / dryer instructions in English since many the buttons are all in Japanese without any symbols

Nice rooms. Great Host. Close to the Metro Station with two frequently running lines. One of the two lines is Shinjuku Line which takes you directly to shinjuku without having to transfer (btw Shinjuku is the busiest train station in Japan and likely the busiest in the world. It is also the departure point for the Bullet Trains). Close to a supermarket and several mini markets. Very quiet and safe neighborhood. Happy Hour at the rooftop on Saturday Night was a nice bonus. Washing Machine and Dryer combo was fantastic, especially in the summer where you need to change cloths frequently. Showers that have amazing water pressure (it will be hard to adjust to low pressure when We go home). Yassu and his wife (owners and managers), were fantastic ! when we could not figure out the buttons on the Washing Machine, they came in minutes to show which buttons to press.

Stayed in September 2024

Really good set up for a family of 4. Nice, clean and modern. Good facilities esp useful to have a washing machine and tumble dryer in the apartment. Convenient location with considerate instructions and communications from the staff.

Stayed in July 2024

Nothing.

Clean and comfortable. The rooftop was awesome!

Stayed in May 2024

Nothing

Location, quiet, local streets, easy access to metro, excellent in room facilities, close to supermarket.

Stayed in May 2024

Very thick blanket (sweating even with air conditioning) , extensive check in procedure.

Friendly staff, great amenities and bathroom! Air conditioning and comfortable beds. Helped with travel issues.

Stayed in May 2024

These are just small annoyances - nothing major: check-in was annoying, because we had to upload passport photos on the tablet of the building - despite already having done it a few days before. (we were really tired when we arrived...just wanted to get in!) there was a funky smell in the apartment, despite everything being spotless. we could not identify the source of the smell. the hallway light had a motion sensor, in front of the bathroom door - going to the toilet in the middle of the night woke up the whole family because the (bright) light turned on.

really quiet area, large open space, beautiful bathroom. great washer/drier. good food shopping nearby, and a few good places to eat. location worked well for us

Stayed in April 2024

The only, very minor, problem was the documentation where to put the different types of separated garbage. It wasn't clear which type belongs where outside of the apartment. But this is not a real problem :)

Nice, new, clean apartment in a good location. Well documented facilities and a nice rooftop terrace. Apartments are soundproof enough to not feel guilty for staying there with 3 little kids :-)

Stayed in March 2024

Nothing

It’s a good place to stay for family, the neighbourhood is quiet and they have minimart and supermarket near the neighbourhood, but only few restaurants there

Stayed in April 2024

None. Everything was perfect.

A very well organized and well laid out apartment. A lot of thought has gone into the process to ensure our stay was comfortable and worry-free, as all elements of the stay, and utilisation of the different appliances, facilities, and services were well documented. To put it simply, it was a stress free stay because everything was already pre-considered by the owners. We would definitely stay at KLASSO Tokyo Sumiyoshi Apartments again. Also, the apartments were located in a lovely neighbourhood (lots of families out on Sunday, having a picnic in the local park, during the cherry blossom season).

Stayed in April 2024

The check out time

Location

Stayed in April 2024

Not alot of restaurants/ bars in the immediate vicinity.

Lovely apartment, very clean. Had everything you would need. Very easy check in. Good instructions for using everything. Close to large supermarket and subway.

Stayed in March 2024

I wish my towels are replenish everyday. But this wasn’t a big deal anyways. C:

With all the amenities provided, it had made my trip so much more easier. I didn’t have to pack too much as i can easily use the laundry and I didn’t have to buy too much toiletries as it was provided for the most part. The room was very spacious in comparison to most accomodation in Tokyo and the bedding was very comfy. I would defiantly come back in my next japan trip.

Stayed in January 2024

No.. all in good condition

Very good

Stayed in February 2024

Easy, great information provided

Stayed in February 2024

No

I love everything, the most is washing machine

Stayed in December 2023

Nothing. It was fantastic.

Fantastic Location, nearby supermarket and subway station. Excellent toilet, bathroom and laundry. Kitchen. Rooftop space.

Stayed in December 2023