Beautiful hotel in the Iya Valley. Staff was very friendly including taking photos when we departed. Dinner and breakfast were very good.

Stayed in October 2024

We drove there n stop at road leading to hotel as sign says this is exit only , entrance from another road. Just carry on as sign is for vine bridge vistors.

Nice to walk down to the river to take photos of valley and vine bridge. Hotel location is great and well maintained. Have own onsen in room too.

Stayed in October 2024

We loved everything about our stay. But if we have to single out three things it would be the unbelievably beautiful remote location of this inn with its onsen, the gourmet dinners and the kind, hospitable staff.

Stayed in October 2024

Amazing expérience in the heart of the moutains! 😊😊😊

Stayed in October 2024

but the wifi was very poor.

The location, food, service, etc. were all good.

Stayed in October 2024

Stunning location amongst the mountains. Hotel facilities were clean, food was delicious, and onsen was enjoyable. The staff were all extremely friendly and welcoming, which made the stay even more memorable! Absolutely loved being able to hear the river flow from our room.

Stayed in October 2024

Wonderfully welcoming. Everyone went out of their way to ensure our stay was comfortable. Fab rooms with great views. Delicious food (both breakfast and evening meal). Onsen only available for hotel guests so never crowded. Brilliant location just down the road from the village and the bridges. Highly recommended.

Stayed in September 2024

It would have been nice to have some hand towels available. They only provide a bathing towel and an onsen towel, so for drying hands and faces we had to use paper towels - unpleasant and wasteful.

The location was wonderful - right in the middle of the Iya Valley, close to one of the vine bridges, and the other places we wanted to see were within an hour's driving. The view from the room was also beautiful. The staff were nice and dinner was delicious.

Stayed in September 2024

N/A

Great location, delicious foods and friendly staff

Stayed in September 2024

An amazing ryokan with exceptional staff. Fabulous meal, comfy room, beautiful surroundings. Cannot fault. Much quieter than other ryokans as only hotel guests have onsen access. 100% recommend.

Stayed in September 2024

Excellent hotel, very welcoming staff. Nice Onsen with beautiful views over the Iya Valley.

Stayed in September 2024

Nothing.

Very serene, peaceful, nice meals, friendly staff, onsen bath.

Stayed in September 2024

This is what you can call a hidden gem! Great location, beautifully refurbished Japanese style rooms including a bath/shower and sitting space “with a view” of the surroundings. Both the inside and outside onsen are nice and clean. The welcoming and all over service of the staff is warm and very friendly. We fully enjoyed the served meals, all super tasty, nicely presented and of course all homemade!

Stayed in August 2024

friendly staff, great location, excellent food, very clean room. perfect place, what a great experience

Stayed in August 2024

Family run business, very warm and friendly staff, homely atmosphere, excellent food and ambience during dinner.

Stayed in August 2024

The onsen was fairly standard, neither exceptional nor disappointing. Additionally, the room space may have been a bit tight for two pieces of luggage, though it was still comfortable.

This ryokan was fantastic! The staff were incredibly polite, helpful, and bilingual which made the experience very smooth. The meals, both dinner and breakfast, were deliciously prepared. The room was also newly refurbished, adding to the modern and comfortable atmosphere.

Stayed in August 2024

The breakfast is not really suitable for our western (morning) taste but we knew that in advance.

Everything. It was beautifully located, very quiet with very helpful staff. A perfect place to wind down.

Stayed in July 2024

Absolutely excellent.

Stayed in July 2024

Nothing.

Excellent dinner and they were able to adapt to gluten-free! Comfortable and spacious room. Very helpful staff. Outdoor space to sit, and have a drink. Few hundred meters from one of the vine bridges. Easy walk down to the river for swimming (strongly advise to do in the hot summer). We only booked including dinner. Not breakfast. So no experience with that meal.

Stayed in July 2024

Hotel staff and onsen

Stayed in May 2024

There was no lift in the hotel. They used a pulley to lift my big luggage up from the car park. My regret was I had to let a lady staff carry my luggage down the stairs after checking out. She insisted that it was her job and I really admired her devotion to duty and her strength.

I love the location. It was just a short walk to the famous Kazurabashi vine bridge and the beautiful gorge at Nishi Iya Valley. There were also fireflies near the river on the night during my visit. I love the view. In front of the courtyard is a magnificent view of the green hills opposite the gorge. They set up beach chairs in the courtyard for guests to laze in the afternoon sun and enjoy the scenery. I love the staff. They were friendly and helpful, and even though they do not speak much English, they tried their best to understand and attend to my every needs. I love my room. It was next to a quiet lobby with nice big sofas, and it became an extension to my room. My room also came with its own automated onsen bath tub, so I didn't have to take the long walk to their onsen. I love the food. My package came with half-board, including a multi-course local dinner in a private dining room. Their konjac sashimi tasted really really good with the miso sauce. Breakfast was equally sumptuous. Overall, I felt like I was staying in a big country house filled with many friendly happy people. Thank you Kazuraya for this amazing stay!

Stayed in June 2024

The food was excellent at every meal. The scenery and fresh air were perhaps the best I have ever experienced and the staff were very friendly and helpful. The onsen was really nice and clean too. It was great value for money - I would love to go again.

Stayed in June 2024

Pillow

The staff were wonderful, so helpful. English spoken. They organized our luggage forwarding.. Had a laundry and natural hot spring. Dinner was yummy.

Stayed in June 2024

Dinner was delicious. Onsen great

Stayed in May 2024