Location, room and facilities were all great. The room was clean and like in pictures. Beds were comfortable and bathroom is spacious. Parking available. Highly recommend.

Stayed in June 2024

onsen

Stayed in June 2024

The fact that you need to use 2 different elevators just to get to your room. And they were always crowded.

Best location as it was attached to an Aeon Mall and the JR Asahikawa station. Public busses very close by and the Heiwa Shopping Street just across the street!

Stayed in June 2024

Our parking ticket wasn’t validated correctly by the hotel so we had to back out and go to the lobby , or face a huge fine. Not a big deal but if we didn’t go back then the fine is very large. The parking is paid upfront and you get unlimited access for your time there until noon on checkout day.

Great location, it’s so nice to be attached to the mall, especially if you have a long day of hiking / touring. The supermarket has good takeaway and the hotel has a microwave for heating food. We got the upgraded larger room. If you get the cheapest room it will probably be quite small if you have suitcases. Public bath very nice, although no sauna or cold pools. We walked along the river behind the station and found a Starbucks close by which is open earlier than the mall stores.

Stayed in June 2024

Lobby 5/F elevator connection to Aeon Mall isn’t aligned with Aeon supermarket opening hours

Functional room although more than 2-3 luggages would have presented a bit of placement problem; prime location next to JR station and Aeon Mall downstairs (but a bit inconvenient in that the elevator connection from 5/F Hotel reception to 4/F mall closes at 9pm, when the Aeon supermarket is still opened until 10pm…)

Stayed in June 2024

Excellent facilities and room and value for money. The rooms and facilities are very new and right above Aeon.

Stayed in June 2024

Hard to find direction of parking and access to the hotel from carpark. Should provide some instruction in the booking website.

Central location at JR station. Great mall within same building.

Stayed in June 2024

Nothing.

The hotel is connected to AEON mall and train station. It’s very convenient. Some rooms are facing mountain. The room and toilet are clean. Staff is very helpful with making sure washing machine is available for guests to use. There is a small library and resting room at the lobby where you can enjoy free coffee. There is also a public bath for guests to use but we didn’t use it.

Stayed in June 2024

None

Best location

Stayed in June 2024

Breakfast was consistently same each day, not variety

Location

Stayed in May 2024

Parking is a bit expensive.

Good price. Good location

Stayed in May 2024

The staff who checked us in was rather cold. She wasn't rude but felt like she wanted to get rid of us as soon as possible even though there was nobody waiting behind us. From her accent when she spoke English, I could tell she was not Japanese. Unfortunately, the level of service you get from a a Japanese staff and a foreigner working in a Japanese establishment is very different.

Room was spacious for 3 people. Wifi strength was good. Bed was comfortable and you can grab an extra pillow at the lobby. Breakfast was decent. I was amazed they served alcohol at the breakfast area. The great thing about it is that the hotel is linked to Aeon Mall so it is very convenient. JR Asahikawa station is also close by, less than 5 minutes walk from the hotel.

Stayed in June 2024

Would have been great if carpark was free.

Great location. Connected to AEON mall. Could even select pillows. Free onsen :)

Stayed in June 2024

Nil

Love the location, food and shopping just at Aeon.Mall downstairs. Public bath was nice and modern with view as well. Free coffee and tea at study lounge during its opening hours was good bonus.

Stayed in June 2024

Nothing at all.

Proximity to restaurants and shopping, freedom to select additional pillows helped tremendously and clean facilities.

Stayed in June 2024

Small rooms and the very confusing instructions on how you can have certain amenities changed without room cleaning. Maybe the instructions in Japanese are more clearly stated.

Location is excellent and the rooms were neat and clean. I wanted to book a larger room as we were staying several nights but there were very limited options. such a pity.

Stayed in May 2024

Breakfast options were limited for those who need a wester breakfast. Salad portions that were finishing up were not being topped up.

Perfect location

Stayed in June 2024

Rooms are abit small.

Comfortable and location was good. Parking was nearby.

Stayed in June 2024

Nothing not to like

We liked everything. Great hotel in a great location. Convenient parking just in the underground mall parking lot with separate entrance to the hotel. We loved the lounge where we could have free coffee and sit leisurely. The hotel also has a beautiful onsen which we didn't use. Staff was helpful and kind. Our room (economy twin) was on the smallish side but no complaints. That is what we booked.

Stayed in June 2024

The lounge/library near the front desk is a really great shared space...with books, Manga, coffee and comfy couches. The room is new and clean. The bath is well kept.

Stayed in June 2024

The hotel is on top of Aeon mall. The room is clean.

Stayed in May 2024

The views were amazing and hotel felt welcoming

Stayed in May 2024

Pillows were abit hard. Free pillows were all taken by the time I checked in.

Great location. Many restaurants in the mall which the hotel is located in, and around the hotel.

Stayed in June 2024

very good location

Stayed in May 2024