Internet was not very good.

The hotel is opposite the bus and train station, just 1 minute away, perfect location. Matsumoto is a small city you can walk everywhere. There are 7 eleven and restaurants 2 minutes walk from the hotel. The room was a little old fashionable, but clean and the beds were very comfortable.

Stayed in May 2024

Good location. Just a little bit walk fron Jr.station and bus station. All Staffs are very nice and have a good service mind.

Stayed in June 2024

None

Everything

Stayed in May 2024

- Internet was too weak on the 4th floor. I almost couldn't get anything done with the internet. - Stone pillow

- Very near to JR Mutsumoto, just across the street - Helpful staff

Stayed in May 2024

None.

Location, service , clean and price.

Stayed in May 2024

Location is near Matsumoto station. It is very nice, friendly hotel. I can rent bicycle for free.

Stayed in May 2024

Nothing

Great place

Stayed in April 2024

Location

Stayed in April 2024

Nothing

Nice staff,comfortable bed,200 matres from JR station,easy access to sights,,quiet room.....great value

Stayed in April 2024

Perfect location, just across the station and walking distance to Matsumoto Castle. The room had a decent size (we were traveling light so I couldn't tell how well we would've managed with suitcases). There is microwave for guest use in a common area which was very convenient. Staff friendly and helpful.

Stayed in April 2024

nothing

This is my first time to Matsumoto. The hotel is just right next to Matsumoto station. It is very convenient. The room is just like typical Japanese business hotel, but the stuff are very thoughtful and caring. When I did laundry, I forget to ask for keys to open the washing machine door, the person in charge personally helped me to reset the machine, even retrieved the coins so that I could restart the new cycle. I especially enjoyed the free bicycle rental. You can basically explore the city by riding bicycle , it took me only less than 10 min to reach Matsumoto Castle. The castle view, coupled with sakura, with snow peak mountain at back drop, was amazing.... The hotel is also convenient to take buses, which are right in front of station . I took the bus to Asama onsen, it was amazing......

Stayed in April 2024

I don't recall anything really negative.

Loved the soap. It smelled incredible. I wish I knew where I could get some.

Stayed in March 2024

There wasn't a comb. Usually, the other hotels place it and other amenities around the reception area, but I couldn't find any in such an area or in the room.

The hotel is only a 2-3 minute walk from Matsumoto Station. There are many convenience stores and restaurants in the area. The breakfast was nice and the staff was kind.

Stayed in January 2024

None

Location!!!

Stayed in February 2024

The bed was really hard and uncomfortable. The pillows were bad too. I set the room to not disturb. Usually they leave you fresh towels in a bag outside the room. There was only one set of new towels, but we were two guests. The writing on the Air Con panel was all gone so I didn't know which way to turn it.

Super cheap, close to the station. Forgot something in the room and then when I came later to ask about it they immediately knew and had it ready for me. I booked smoking room even though I don't smoke because it was the last room available... but the room had an air freshener that made it bearable. The body soap smelled really nice.

Stayed in January 2024

It would have been great to get some information about the amenities and availability of the rental bikes when I checked in.

Very conveniently location outside of Matsumoto station, surrounded by good places to eat and shop. The free rental bikes are great for exploring the town and going to Mastumoto Castle, just make sure you ask for them at the front desk.

Stayed in December 2023

The location was incredible, it was so close to the station, literally less than 5min walk away. There were also many food options available less than 5min away. Matsumoto was wonderful, I wanted to stay longer.

Stayed in September 2023

Facilities, although functional, rather ‘tired’ compared to other similarly priced hotels.

Location. Walking distance to JR station and airport bus service. Also within a 20 minute walk to castle. A special mention to Front desk for their help with particularly to Yamanoto for her cheerful assistance. Also to the kitchen staff for their lovely breakfasts.

Stayed in October 2023

Nothing

Location is very good. Walking distance to matsumoto station and restaurants. Staffs are very friendly. They let us put our luggage there before checking in and after checking out.

Stayed in October 2023

Very weak internet connection. I could barely watch YT videos or Netflix movies.

Best location. Just a minute walk to Matsumoto station.

Stayed in September 2023

The bed wasn't very comfortable, and the toilet wasn't as clean as it should be.

Right next to the station, and within walking distance to every important site, as well as restaurants. Staff was very kind.

Stayed in November 2023

Nothing to report

Really very near to the station

Stayed in November 2023

beds

location, cleanliness

Stayed in October 2023

Nothing

Amazing location as it’s across from the station. Staff were so helpful and the room was great

Stayed in November 2023