Very Clean, excellent room service, great area near combini, suitable for family woth small children, shuttle bus to disneyland

Stayed in June 2024

Other family members of ours had a few issues with their rooms- one family had an issue upon check in, where a staff member couldnt find her booking but it was definitely booked on booking.com. This was sorted and a room was given after about 20-30mins. Another family of ours had issues where they had come back to their hotel room from a day out at disneyland to being locked out of their room with all their belongings still in the room. When they'd gone to question it, the same staff member we had dealt with earlier for the previous family said we had cancelled her booking (she cancelled a month prior then rebooked again- the room had free cancellation until 48hours prior to check in) and they were trying to charge her full price for cancellation of 3 nights, for a cancellation she done a month prior in order to be able to get into the room again. The staff member couldn't figure out what had happened- couldn't find the rebooking or even the date that it was cancelled despite showing her the proof that it had been rebooked on booking.com. After much frustration, she reluctantly gave access back to the room but not without hesitation and in anger. Us on the other hand had no issues with our room check in or booking but clearly a better system is needed. Cons we had of our own would be wifi- wasn't the best but not bad either. The fact there is only 2 washing machines and 2 dryers for an entire hotel. So it was hard trying to get a machine to do washing and the dryers are useless, took 4-5 hours to dry half a load so you're spending more and more money trying to get dry washing. You pay 100Y for 30mins I think it was. Machines only take 100Y coins. Disney shuttles stop running at about 3pm so if you miss the last shuttle you need to find your own way back to the hotel. Walk to the nearest 7/11 was about 10-15mins. Only get one tiny rubbish bin per room so we found ourselves constantly over-filling the bins or needing to take rubbish downstairs.

Buffet breakfast was available. Location to Disneyland was great! Very clean-great cleaners! Mini fridge and clothes hangers available. Free slippers and toiletries available in the lobby. Staff are very friendly and helpful (besides the one lady at reception as described in cons above).

Stayed in June 2024

Property didn’t have a vending machine so we had to walk to the nearest convenience store during wee hours to buy bottled water

The property was lovely and was close to some shopping districts and playground areas within the vicinity. My 3 year old son particularly liked their complimentary stuffs, mini library (near the front desk) and the kids buffet section.

Stayed in June 2024

I hope they offer more shuttle service during the peak season. We went there on a weekday and they had to turn away three people who wanted to get on the bus from Disney to the hotel.

We stayed here so we could afford a 2 day experience at Tokyo Disneyland and Tokyo Sea. The bus was very helpful - just get there early on the way home because it gets crowded very quickly

Stayed in June 2024

The room was rather small for 2 sets of bunk beds. It was difficult to find from the train station on arrival. For an Ibis, the value for money wasn't the best.

The hotel was good for the basics. The beds were comfortable and clean. The bathroom was good with a nice shower. The location was ok. There wasn't much around but it was perfect for Disney and they had a shuttle bus taking you to both Disney parks as well as the local metro station.

Stayed in May 2024

The staff was not very friendly to us, regarding early check-in. There was no restaurant to have a drink, it was only open for breakfast. It was quite far away from the Disney parks, and although they offer a free shuttle bus, the timetable is very limited.

The room was the biggest we’ve experienced in Japan. There was a convenience store nearby.

Stayed in May 2024

The times for the return shuttle were stupid times

Free shuttle to disneyland and disneysea

Stayed in May 2024

The top bunk beds had an unusual recess which made it difficult to sleep and the fridge temperature was not very cold to leave some food in.

Coming back after a day exploring to made beds and clean towels was a real treat. The location was very good, a pleasant walk from the station.

Stayed in May 2024

Room was small but fine for a short stay

Shuttle bus to Disneyland. Close to train station Easy access to airport Clean and modern

Stayed in April 2024

The hotel facility is very limited considering the small land area of the hotel, there is no garden nor large outdoor space. The room amnenities are also very standard, for instance there is no coffee maker nor instant coffee available inside the room.

Ibis Styles Tokyo Bay provides free bus shuttle to Tokyo Disneyland, Tokyo Disneysea and Shin-Urayasu train station for hotel guests regularly every day. The hotel is not big but charming for family since most of the hotel guests are Tokyo Disney goers. The room design is also attractive for family, especially with small children. The room rate is affordable comparing to the similar hotels in the same area.

Stayed in April 2024

Was hard to get Uber to Narita from here

Lovely bright clean, good bfast. Shuttles to Disney . Nice local restaurants close by

Stayed in April 2024

The rooms are small; typical for Japan. The in room small refrigerator is hit or miss, as most of them keep things slightly cool at best, not cold.

Location is good. Couple of blocks to the train station if their bus times don't meet your needs. Few blocks from a grocery store with several food options. Money exchange machine in the lobby which we have found both convenient and a good exchange rate.

Stayed in April 2024

None

Easy access to Disney

Stayed in April 2024

They provide microwaves for residents as the restaurant is not open in the evening. Why can they provide some paper plates, disposable knives, forks, chopsticks etc. I'd be happy to pay a small amount for the provision but there is nothing currently. A strange thing...make yourself at home by heating food up here but by the way we'd prefer if you eat somewhere else.

Comfortable and relatively spacious rooms. Bit too much Disney for a gentleman of my age...well don't stay so close to Disneyland you retort!

Stayed in March 2024

Shuttle bus only stops at the parking bay at Disneyland. It does not stop at the alighting bay. So alighting on a rainy day is very bad, especially windy too. Disappointed that i was not informed of the breakfast timing, so did not realised my booking comes with breakfast.

Shuttle bus is available to and fro disneyland.

Stayed in March 2024

Sleeping in bunk beds is different for a hotel but I guess the only way to fit more people.

Loved the free shuttle to and from Disneyland. The breakfast buffet was great, and there were enough beds for our whole family for once.

Stayed in March 2024

Loud banging on one of nights but this wasn’t the hotels fault as think it was guests in the room.

Location for Disney, there is a free shuttle or the subway is 15 min walk away and then a few mins ride to Maihama station for Disney. Restaurants at the station and a mall. Family mart down the road 5 min walk. Airport Limousine bus stop at the station

Stayed in March 2024

Beds were a little hard but if that's what your used to, its fine for a few nights

Rooms were spacious and had plenty of light coming into the room. Hotel was close to a Family Mart (10min walk roughly) Was staying because we were going to Disney and they had a free shuttle that ran about 3/4 times in the morning and 2/3 times from the park itself. Nice quite area too.

Stayed in January 2024

Free shuttle to Disney themeparks

Stayed in January 2024

only 2 washing machine and dryer for all guests

15-20mins driving distance to disneyland and free shuttle to disney, and delicious breakfast!

Stayed in December 2023

Nothing, everything you d expect from a ibis hotel

The staff was super nice Size of the room was nice Calm They offer a free shuttle to disney or to the station which is great

Stayed in January 2024

I WOULD HAVE LIKED IT IF COFFEE, SUGAR AND CREAMER SACHETS WERE PROVIDED IN THE ROOM IN ADDITION TO OR INSTEAD OF TEA SACHETS. WE WOULD HAVE WANTED A BIGGER ROOM BECAUSE ALL 5 OF US WERE CRAMPED BUT I GUESS THE SIZE OF IBIS ROOMS WORLD-WIDE IS UNIFORMLY SMALL.

1. THE FREE SHUTTLE TO DISNEY LAND AND DISNEY SEA WAS A GREAT HELP. IT SAVED US MONEY. 2. THE OTHER AMENITIES AVAILABLE WITHIN THE BUILDING WERE ALSO APPRECIATED SPECIFICALLY THE ICE CUBE DISPENSER, THE VENDING MACHINES FOR DRINKS AND NOODLES, MICROWAVE IN THE LOBBY AND THE COIN OPERATED LAUNDRY. 3. EASE OF CHECK OUT 4. WALKING DISTANCE TO THE MALL AND THE TRAIN STATION

Stayed in December 2023

The only thing was that the top two bunks that the children slept on were half covered by an overhanging alcove - so either the lower half of their legs had to be under it or their heads. Strange design, and they slept poorly as they thought they were going to walk their legs against it in the night.

Excellent for trips to Disneyland as they have a shuttle. Convenient shuttle that takes you back to the metro station, wish we’d known we could catch it to the hotel also! Great amenities including pjs and more.

Stayed in December 2023

Nil

Quiet area and free shuttle bus. Room size is good for two people. Breakfast is very good. Overall, it's value for money.

Stayed in December 2023