600-8493 Kyoto, Kyoto, Shimogyo-ku Shijo-dori Nishinodoin Higashiiru Kakkyoyamacho 8, Japan
#488 of 664 hotels in Kyoto
Guests' ChoiceBased on 303 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
8.7
Value for money
8.4
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 July 2023
Takashi
JapanNothing
Location
Stayed in July 2023
Reviewed: 22 July 2023
Johann
NetherlandsNothing
Good place to stay
Stayed in June 2023
Reviewed: 17 July 2023
Taryn
AustraliaThe room could have been cleaner and the included breakfast was not great.
The location was good for easy transport links to Gion
Stayed in July 2023
Reviewed: 28 June 2023
Mlhm65
Hong KongLaundry took hours. Cleanses can be improved.
Excellent soundproof - very quiet so I slept quite well every night during my stay. Staff are helpful and friendly.
Stayed in June 2023
Reviewed: 3 June 2023
Cory
New ZealandThe staff were super nice
Stayed in June 2023
Reviewed: 28 May 2023
Jaques
AustraliaGreat location with clean and comfortable rooms.
Stayed in May 2023
Reviewed: 27 May 2023
Shane
AustraliaGiven small room under bed storage for cases would have been good, and we only had hiking back packs, so large classes would be issue. Pillows were quite small and flat.
Clean and tidy, lovely staff and good location and everything you needed really. Would happily stay again, as overall good value for money and pleasa.r hotel.
Stayed in May 2023
Reviewed: 6 May 2023
Hector
United Statesgood location with friendly staff
Stayed in May 2023
Reviewed: 1 May 2023
Dörte
GermanyThe space under the beds wasn't properly cleaned, when we arrived.
Ibis is always the best hotel choice for litte money!! The room was big enough, the beds were great, there were a lot of Extras! The staff Was friendly and helpful. The location is great!!! Supermarkts and restaurants for different budgets nearby...The metro was under 10 minutes walk.
Stayed in April 2023
Reviewed: 28 April 2023
Alexander
United KingdomA little out of the way
Affordable accommodation, friendly helpful staff
Stayed in April 2023
Reviewed: 26 April 2023
Adam
United Kingdomclean tidy and efficient
Stayed in April 2023
Reviewed: 25 April 2023
Stephanie
United KingdomWe were accidentally given the key to a dirty room which wasn’t ideal for the first impressions. Think there had been a miscommunication between housekeeping and reception as to what rooms were ready so a bit of a faff and slightly offputting on arrival.
Stayed in April 2023
Reviewed: 25 April 2023
Mihaela
RomaniaBathroom not so clean, the room was pretty dusty, bed sheets and towels were clean but the room itself not so clean
Good location, helpful staff, very nice lobby and they provide all kind of face washes, lotions, coffee, tea etc
Stayed in April 2023
Reviewed: 10 April 2023
Paik
Singaporethe bed sank in the centre when u lie down the double bed push against the wall narrow strip of space to get out for the person sleeping next to wall same kind of breakfast for 7 days. pancake or hotdog bun given
location
Stayed in April 2023
Reviewed: 29 March 2023
Chandramohan
Bahrainroom sizes
location
Stayed in March 2023
Reviewed: 27 March 2023
Yvonne
AustraliaTully coffee breakfast disappointing. Two set meals offered which got boring if you are staying more than 2-3 days. Western, no Japanese option. No lounge area other than sparse reception to meet and chat with friends.
Central location was great, room very comfy, all amenities there. Very convenient for us, plenty of restaurants nearby.
Stayed in March 2023
Reviewed: 25 March 2023
Silvaine
MaltaPillows were really uncomfortable.
Staff were really nice, has good laundry service.
Stayed in March 2023
Reviewed: 2 January 2023
E
United KingdomThe only drawback was that in specific parts I felt the cleaning was not up to a good standard. The carpet in the room still had hair stuck in some areas, presumably from previous guest(s). The storage in the bathroom was not thoroughly cleaned enough, I could see dust and other particles. However, these were things I that didn't bother me enough to contact staff.
Hotel is easy to find, and in a great central location so it was the perfect base for exploring all over the city. Lobby is simple, staff were pleasant and everything went smoothly. As anticipated, the room was fairly compact. However, this is not necessarily a drawback. The space was very well utilised, and as I had little luggage I liked the cosy feeling. The bathroom was excellent. I appreciated that I could open the window, albeit only a little, as I hate not having access to fresh air.
Stayed in December 2022
Reviewed: 2 January 2023
Wathib
AustraliaNothing
Very nice and helpful staff
Stayed in January 2023
Reviewed: 1 January 2023
Kl_li
TaiwanThe room is not very large, just enough
Good location, near city subway and bus stops.
Stayed in December 2022
Reviewed: 24 December 2022
Shwetali
IndiaCould have provided more options in toiletries for women like moisturizer etc.
The room was clean and good enough for one person. It's conveniently located in downtown Kyoto. Bus stop and metro station was walking distance
Stayed in November 2022
Reviewed: 23 December 2022
Basma
United Arab EmiratesThe pillows were very thin and they didn't have the option to send extra pillows so it wasn't the most comfortable but the bed was still fair.
The location and hotel was very nice and cool modern facilities. The staff were also very friendly and helpful with any questions we had. Breakfast options with the cafe was okay.
Stayed in November 2022
Reviewed: 20 December 2022
Łukasz
Polandthere was No smoking area except for smoking rooms. You can’t smoke if your companion doesn’t smoke.
the location, the staff
Stayed in November 2022
Reviewed: 19 December 2022
Jxxx
Hong KongThe room is too small
The room is very clean with big bath tub, and the location is great
Stayed in November 2022
Reviewed: 18 December 2022
Amy
CanadaConvenient location with just a few minutes walk from the nearest subway station with supermarkets and convenient stores near by. Close to several bus stops which can take you to all the destinations you'd like to go.
Stayed in December 2022
Rimini, Italy
Ajaccio, France
Cumbuco, Brazil
Jakarta, Indonesia
Verona, Italy
Canyon Lake, USA
Baden-Baden, Germany
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content