530-0018 Osaka Prefecture, Osaka, Kita-ku Komatsubara-cho 1-5, Japan
#299 of 692 hotels in Osaka
Guests' ChoiceBased on 629 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
8.6
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 27 June 2024
Catherine
SingaporeBreakfast not much variety. Room dusty upon checkin. After feedback, housekeeping was much better.
Location was good.
Stayed in June 2024
Reviewed: 22 June 2024
Shailesh
United Arab EmiratesVery tiny room, the floor space was almost non existent and once we put our luggage we had to tip toe walk to get to bed. You can always design and rearrange the room in a way that it is still comfortable and convenient in small rooms. No water bottles provided in room(they have a water fountain down in lobby). Room faces a wall with sewage and other pipes, as a result can’t be opened so zero natural ventilation. Lastly, If you have stayed in other Ibis then, the standards here are very different so keep that in mind.
Central location. Direct access to the underground mall which has lot of dining options and also access to subway station. Staff are helpful and most speak English so easy to communicate.
Stayed in June 2024
Reviewed: 22 June 2024
Kevin
United StatesRoom is quite small
Good Location
Stayed in June 2024
Reviewed: 22 June 2024
Corinne
AustraliaNot enough table space or storage space for luggage in the room Could have had better instructions how to get there
Location Ease of access Currency exchange in lobby
Stayed in June 2024
Reviewed: 21 June 2024
Jing
AustraliaGreat location, walking distance to railway station. Bed is very comfortable and room is clean.
Stayed in May 2024
Reviewed: 17 June 2024
Brian
United StatesThe room was quite small but I was expecting that
The location is extremely convenient, with several entrances to the station a short walk away. It's also very close to many stores, arcades, and restaurants
Stayed in June 2024
Reviewed: 16 June 2024
Arvandee
AustraliaRoom space is tight as you would expect. We chose a king, which ended up being two king singles joined together, probably would have been better to request a queen and have a bit more floor space. Still if you're only staying a night or two, then it's just fine as you'll likely be out and about most of the time.
Location is right in the heart of the entertainment and shopping precinct, so expect bright lights and plenty of activity throughout the afternoon and night. Osaka has a fabulous vibe, a little more low key and relaxed than Tokyo, and the accommodation is a great spot for a multitude of food and shopping options, and only a short walk from the train station and bus routes. Staff were very friendly and spoke English well.
Stayed in June 2024
Reviewed: 16 June 2024
Helen
Singaporelots of eatery nearby and easy access to the train station
Stayed in June 2024
Reviewed: 14 June 2024
Heather
United StatesSo small it was not a room set up for working on your laptop for an extended period of time.
Small room as advertised but was clean and quiet. The bed was comfortable and the shower water pressure (and temperature) nice!
Stayed in June 2024
Reviewed: 12 June 2024
Intan
Indonesiajust expect to have bottled water first day check in...and there is only a very small trash can. others are okay for us
location near everything i.e. food, train station (it has lift directly connect to the station) , convenience stores. location a bit difficult to find if you come from train since the Whity Umeda is quite huge. Maybe the Hotel/booking.com can provide information that the customer can locate the Whity for East Mall then gate 772 easier to find if there is specific information
Stayed in June 2024
Reviewed: 12 June 2024
Stephanie
United StatesNothing.
I have stayed with ibis before and there were no surprises with this one.
Stayed in June 2024
Reviewed: 11 June 2024
Yuhfen
United StatesThe lobby was shut down a lot of time>
Stayed in April 2024
Reviewed: 11 June 2024
Ryan
Canadabathroom a bit small
good location, good staff
Stayed in June 2024
Reviewed: 11 June 2024
Amy
Hong KongLocation is perfect. Very efficient
Stayed in June 2024
Reviewed: 10 June 2024
蓉蓉
TaiwanThe room is a bit small, not easy to walk around.
The location is convenient for taking subway and having meals. The bed and pillow are comfortable.
Stayed in June 2024
Reviewed: 10 June 2024
Russell
AustraliaThis was our second stay.
Stayed in May 2024
Reviewed: 9 June 2024
Michael
AustraliaStaff were friendly. Room was good, but small as is the standard here.
Stayed in June 2024
Reviewed: 8 June 2024
Lian
SingaporeAlthough the hotel is near train stations very convenient to travel but it was too complicated need to see properly.
Every thing was Clean. Size of the room just nice for 2 person. Location near train stations and a lot of food stalls.
Stayed in June 2024
Reviewed: 7 June 2024
Michael
AustraliaThe room was quite small, but it was not just the size - the layout did not utilise the space efficiently, which is even more important when you only have 11 m2. I would seriously question putting a wardrobe in such a small room, opening its door was problematic. A simple rack would do a better job. On our trip we saw better examples of how small can be made comfortable.
We used this hotel as a stopover between the train and the plane, so it was a good location close to both railway station and the airport bus. Room was niceI and clean and the bed was comfortable.
Stayed in June 2024
Reviewed: 6 June 2024
Zoe
United KingdomSlightly unclean, dust on surfaces, condom in packet under the bed, used lollypop stick on the floor.
The location The shower was amazing Spacious Good value for money
Stayed in June 2024
Reviewed: 5 June 2024
Ellie
AustraliaBooked king bed, was really just two large single beds pushed together - made things a little uncomfortable.
Good location with many food options near by and direct elevator down to the subway station. The room was large comparatively to others in Japan, but smaller bathroom space - overall good experience.
Stayed in June 2024
Reviewed: 4 June 2024
Jenny
United StatesHonestly nothing. It was a little small, but that's all hotel rooms in Japan. Overall, it was great.
We really liked our cute room. The check-in process was easy. The bathroom shower was good. We love the Japan toilets with the bidets. We also loved that the hotel was connected underground to the subway station of Osaka/Umeda station. It made getting around super easy. It was particularly useful as it rained a lot during our time. We also liked the location of the hotel and walked around the Umeda area a lot.
Stayed in May 2024
Reviewed: 3 June 2024
Boon
MalaysiaSize of the room is very small. However, very typical of a Japanese budget hotel.
The location was excellent. 8 min walk via underground to the hotel from Main Osaka Station. Alot of eateries around. Staff was attentive and friendly. Communication was not an issue as all the staff can converse in English. The rooms are small but very clean.
Stayed in June 2024
Reviewed: 1 June 2024
Caroline
AustraliaThere was no body lotion so I had to buy some as I was traveling light so didn’t bring any
Great location
Stayed in May 2024
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