169-0073 Tokyo-to, Shinjuku-ku, Hyakunin-cho 2-27-7, Japan
#82 of 1,608 vacation rentals in Tokyo
Guests' ChoiceBased on 1075 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.0
Value for money
8.7
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 26, 2024
Linda
United States of AmericaThe only thing we were worried about was the faucet in the dining area. It was very loose and didn’t seem to be installed properly. It was functional but my daughter was afraid to use it.
I liked the size of the room. My family of five were comfortable and since I booked a suite, there were 6 beds so all of us were able to get our own bed. I liked how my husband and I were able to have two of the bed and it was separated by stairs so my daughter was able to be on the other side, and my other two children were in the bunk above. The bunk gave enough privacy for my teen children so it was good. At first we were worried having to be in the same room but it worked out well because the room was large. I also loved the view being closer to the top floor.
Stayed in June 2024
Reviewed: June 25, 2024
Hakan
TurkeyWifi problems
Location, cleanliness, friendly staff
Stayed in June 2024
Reviewed: June 19, 2024
Jo
DenmarkWonderful stay! Great room with a beautiful view of Tokyo’s skyline. Clean, comfortable beds and great service from staff. Laundry room available. Located close to metro station Shin-Okubo and therefore easy to get around the city.
Stayed in June 2024
Reviewed: June 19, 2024
Darma
SingaporeCleaning one in a 4-day is a bit too long, in my personal opinion.
Location is very close to metro Okubo. Lots of eateries nearby as well.
Stayed in June 2024
Reviewed: June 18, 2024
Amarnath
IndiaThe location of the hotel is excellent. Room was clean. Beds were really comfortable. Room has a mini kitchen with microwave and fridge which were really helpful.
Stayed in May 2024
Reviewed: June 13, 2024
Andrew
SingaporeNil
Comfortable
Stayed in May 2024
Reviewed: June 9, 2024
Liz
United States of AmericaIt was very expensive, but I think it's because of the number of beds the room had. It was hard to find accommodations with three beds.
The room was very spacious and roomy. The location was great. The kitchen and bath facilities were great. The staff were excellent. It was very safe.
Stayed in May 2024
Reviewed: June 9, 2024
Liza
AustraliaNothing
The room is big and close to train station
Stayed in May 2024
Reviewed: June 8, 2024
Charlotte
AustraliaNothing
Conveniently located, perfect for our needs
Stayed in June 2024
Reviewed: June 7, 2024
Mandy
United States of AmericaNo problems
Convenience
Stayed in June 2024
Reviewed: June 6, 2024
Niral
AustraliaLocation, staff, cleanliness
Stayed in June 2024
Reviewed: June 4, 2024
Jeffrey
United States of AmericaNothing
The location is great and it fit us all comfortably.
Stayed in June 2024
Reviewed: June 4, 2024
Clau
MexicoThe bed but all good
Everything
Stayed in June 2024
Reviewed: June 3, 2024
Jerry
United KingdomNothing
Amazing view and very spacious room. Easy check in and staff lovely. We went to kyoto for two nights and couldn’t wait to get back to this hotel. Cleaning every few days but fresh towels every day which worked perfectly. Great location, less than 5 minutes to JR and lots of supermarkets and restaurants right on the doorstep. Gym which is included okay for holiday workout, or anytime fitness just below. Really good wifi. Kitchen area was really handy for breakfast in the room.
Stayed in June 2024
Reviewed: June 3, 2024
Sarah
United KingdomNothing that I didn’t like wish I could have stayed longer
Great location walking distance from shinjuku and also less than 5 minutes walk to a metro stop, plenty of places to eat nearby and also 7/11 and family mart, room was clean and a good size for me and my daughter, could help ourselves to toiletries when required, beds comfortable and friendly helpful staff
Stayed in June 2024
Reviewed: May 29, 2024
Yaroslav
United States of AmericaPrice a bit on a high side but you get a NYC style hotel room.
Great location. A number of metro stops. Many inexpensive eateries. Great bar scene.
Stayed in April 2024
Reviewed: May 28, 2024
Charlene
United States of AmericaWish they provided some laundry detergent. I only washed two loads and was forced to buy larger then needed sized laundry detergent at the local convini. Would have been helpful if they provided enough laundry detergent for at least 3 loads of laundry like some of the other apartment/hotel places I stayed at previously in Kyoto.
Love the view of Shinjuku from the window. I appreciate the daily trash takeaway and towel replacement. Very pleased they were partnered with a luggage delivery company that took care of moving large suitcases to Haneda airport. The staff were very kind and spoke English. Especially appreciated the room had a washer and dryer machine. There were instruction manuals provided for operating the washer/dryer machine. The floors were quiet. Cleaned very well and furnished sufficiently--for the most part. Located near Okubo train station and many restaurants and shops within walking distance.
Stayed in May 2024
Reviewed: May 28, 2024
Sarah
United States of AmericaA bar lounge would’ve been nice but not necessary due to so much going on around the hotel
Great location next to a lot of good food and train stations
Stayed in May 2024
Reviewed: May 28, 2024
Sophie
AustraliaGreat location. Supermarket downstairs was very handy. Bus at door and very close to get to Shinjuku.
Stayed in May 2024
Reviewed: May 26, 2024
Sharon
United States of AmericaNothing
The view from the 21st floor, the cleanliness, the friendly and helpful staff and the well-stocked kitchen.
Stayed in May 2024
Reviewed: May 26, 2024
Tatyana
United States of AmericaThe rooms could be bigger
The location and the staff are 10/10
Stayed in May 2024
Reviewed: May 25, 2024
Lindsey
United States of AmericaRoom is tight for three people. But clean, comfortable, good location.
Stayed in May 2024
Reviewed: May 23, 2024
Hazel
United States of AmericaWe enjoyed our stay. I appreciated how the staff made sure we were comfortable at all times. One of my family member had injured himself, and they helped us find a wheelchair for him for easier transport. Good location, lots of places to eat. Would love to come back!
Stayed in May 2024
Reviewed: May 23, 2024
Monza
New ZealandSmall room for 3 people with only 1 chair and small desk space.
Beds were comfy, good kitchen area with everything you might need, microwave, fridge, scissors, pots and pans etc. A free small bottle of water daily per person. Our room had a bath and shower. Laundry and fitness centre both available on site free of charge. Shin Okubo Station and Okubo station both just a couple of minutes walk. Shinjuku Station about 20 minutes walk. Food places everywhere.
Stayed in May 2024
Fukuoka, Japan
Nerja, Spain
Hachimantai, Japan
Prague, Czech Republic
Salerno, Italy
Wahlscheid, Germany
Hangzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content