The towels and sheets were old, thin and worn. Needing replacing. The futon mattresses were quite thin and hurt our hips after many hours of walking during the day.

It was traditional with an onsen. The female staff member showed us to our room and explained the facilities. Our family used the onsen which was a good experience

Stayed in June 2024

Location is super convenient. Public bath is a nice facility to enjoy after long walks in the city

Stayed in April 2024

Nothing

Our first time in Osaka and the family running Hotel Kuramoto are very friendly and helpful. It was a pleasant surprise for us to be taken to our room and shown where everything is and given a round down of what to expect at the hotel.Fabulously clean and rooms were serviced each day. Location good and stations not that far a walk. The hot bath at the hotel was great. We were very grateful to have someone manning the desk 24 hours a day. We had a couple of very long days and there was always someone there to welcome us back to the hotel Would stay here again.

Stayed in April 2024

I personally couldn’t find anything I disliked

We wanted to experience a traditional ryokan and this place delivered that experience, the feeling of stepping back in time, the owner and staff are so kind and accommodating to anything you need or want to know, this ryokan has a public bath and they encouraged me to use this, I’m tattooed from neck to feet and they had no issue in this which was a fantastic experience. Do yourself a favour and come stay here!

Stayed in March 2024

It was what I expected. If anything, more food options near the hotel would be good.

I like the vibe and purposefully chose this hotel to experience it

Stayed in December 2023

More hangers for towels would have been good - no real place to dry wet towels or put the hand towel.

Of course the onsen, but also the breakfast room, which looked very friendly and open. The breakfast itself was very good as well, especially nice as it was a traditional breakfast - as well as traditionally served. The room was nice, but of course traditionally small as a Japanese room with futons. We got exactly what we expected as a "typical Japan experience"

Stayed in October 2023

The Ryokan was situated very close to Dotonbori, which is perfect as a tourist. The staff was very nice and the Onsen was great after a long walk on a cold day.

Stayed in November 2023

N/a

The staff was friendly and extremely helpful. The room exceeded our expectations. It had an amazing traditional vibe and comfy futons (first time using them for me). On top of that baths were so relaxing!

Stayed in September 2023

The wifi was unreliable

The public baths

Stayed in October 2023

Friendly staff, great room style. Love the faux skylight

Stayed in September 2023

It's a good location, close to popular shopping areas

Stayed in August 2023

For the price and location you can't really complain about anything here. If had to be nitpicky it would be an extra pillow would be great.

The staff were great, always very friendly and the location is another bonus as it is within walking/train distance to most things. They were a great place to stay even when my Japanese was basically zero.

Stayed in July 2023

I think it would be nice if there was some renovation soon, the sink was leaking and the bathroom seemed old. But it sort of gave a nice charm.

The authentic feeling, and being in a real Ryokan 😄 The staff (owners?) Were perfect and so kind! It was a special experience that I will treasure 🥰 Also quiet place but close to everything! (1 km to the train, so a little walk to the ryokan).

Stayed in August 2023

Check in time 4pm

Great staff and good onsen

Stayed in June 2023

Not applicable

Stayed in May 2023

The place was overpriced for what we got. The reception area, the onsen and the room had a old vibe. Old fashion. Lacking of modern touch

Good location next to the busy spots Friendly staff who brought our luggage to the room

Stayed in June 2023

Nothing.

I loved that the property was styled to look like a ryokan. And the staff was exceptional - we arrived in Osaka in the rain and they helped us dry off before checking in.

Stayed in May 2023

The futons had holes in them, and the bidet wasn't working in our bathroom. The bathroom lighting was also quite dim, which made it hard on my eyes.

I liked how much room there was inside our accommodation; the furnishings and appearance of the room were a snapshot of traditional Japan, including an area to take off your shoes and sliding doors. The bath was good too.

Stayed in May 2023

room size was spacious

Stayed in April 2023

If you are used to sleep in a comfy mattress, these beds are not the ones for you.

The personal is very very good; they offer support and guidance whenever is needed. in the room, you can have the experience of a real Japanese room, with the small and short tables and chairs; the tatami floor and the beds in the floor.

Stayed in April 2023

Nothing

The room was very large for being in Japan. I enjoyed the public bath everynight. Staff was very nice.

Stayed in April 2023

The futons were slightly thin. When I woke up the next morning, my ass felt pain as if I had sat for a very long journey. The toilet seat's heater in our room was not functioning.

The Japanese ambience of the overall hotel was superb. The overall interior felt old but authentic. The public bathroom was small but it was clean and cozy. The staff were very polite and were able to communicate in basic English. They had great smiles too. And they lent us umbrella when they saw it was raining.

Stayed in March 2023

No breakfast included. The staff was friendly. The rooms were clean. The location and price were good.

Stayed in March 2023

Not bad. The location is good. Close to the famous attractions (walking distance) No view from the room and the bathroom is small.

Stayed in March 2023