530-0057 Osaka Prefecture, Osaka, Kita-ku Sonezaki 1-2-7, Japan
#144 of 702 hotels in Osaka
Guests' ChoiceBased on 1193 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.1
Facilities
9.0
Staff
9.0
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 19 September 2024
Efun
AustraliaThe room didn't have enough space to store or luggage that wasn't in the way
Staff are friendly and patient. Need was comfortable, and all the amenities provided were a good standard.
Stayed in September 2024
Reviewed: 18 September 2024
Tara
United StatesLonger walking distance to trains than expected. Rooms were exceptionally small for two people.
Bathroom and showers were nice
Stayed in June 2024
Reviewed: 16 September 2024
Sandra
United KingdomThe pillows were too hard
Breakfast was expensive Not enough western choices.
Stayed in September 2024
Reviewed: 15 September 2024
Anna
NorwayIt is a biiiit of a walk to the closest metro station, around 12 minutes. Wasn’t a problem for us, but might be for some people.
It was clean and comfortable. There is also an onsen (people with tattoos can use it , if they cover the tattoos). The location is in Umeda, which is a very cool district.
Stayed in September 2024
Reviewed: 15 September 2024
Victoria
AustraliaHad to use my google translator with the front counter staff as they found it difficult to understand me.
Close to food, shopping and public transport.
Stayed in September 2024
Reviewed: 14 September 2024
Natascha
NetherlandsNearest public transport and shops were at 5-10 min walking distance.
Great hotel in Umeda. Tasty breakfast buffet with a lot of japanese options. Also free public bath (men and women separate). Room was clean, quite small, but this seems to be standard in Japan. In the hallway there is free cold water, and the option to use washing machines was convenient.
Stayed in September 2024
Reviewed: 14 September 2024
Anđela
CroatiaWe did not fully understand how room cleaning is functioning. I think it cloud be briefly explained during check in. Also, vending machines are weird. They only vash for 30 minutes. When I added more money with attention to prolong the time, it just took it and did nothing. So, I needed to add more money again after it finished. As I see everybody was starting mashine twice because of the short cleaning time.
I like location of hotel. It is near Umeda Station. Streets around the hotel are lively with a bunch of restaurants and shops. Room was fine, sink in bathroom could be bigger. Breakfast was ok.
Stayed in September 2024
Reviewed: 12 September 2024
Yi
TaiwanBut theres a distance issue for us to travel either JR station or Metro station to the hotel, and we’re accompanying with elderly, which find hard to walk to.
Hospitality from the staff is the best. Breakfast was also delicious. I love hotel has provided large public bath.
Stayed in September 2024
Reviewed: 12 September 2024
Dominik
JapanClean, valuve==e
Stayed in September 2024
Reviewed: 11 September 2024
Christine
United KingdomIt took us more than 10 minutes to walk from the closest Metro station to the hotel, which I knew before I reserved the rooms. The weather was too hot so we took a taxi instead. If you would like to visit Osaka in the summer, please take note of it before making reservations.
The hotel was newly renovated. The staff members were professional and friendly. You could find convenience stores nearby. It was very convenient that we could reserve for breakfast on some specific days, which was flexible.
Stayed in September 2024
Reviewed: 10 September 2024
Melika
New ZealandGood location, nice room, nice hotel, Onsen on site.
Stayed in September 2024
Reviewed: 10 September 2024
Dylan
IrelandGood location
Stayed in September 2024
Reviewed: 10 September 2024
Cecilia
ItalyWas all good.
Position room good size. Good breakfast. Good number of washers and dryers. Good public bath
Stayed in September 2024
Reviewed: 9 September 2024
Gary
United KingdomShort walk to busy area and shops.
Hotel is very comfortable even if rooms are alittle small and well appointed, great facilitys with bath house included. Staff very friendly.
Stayed in September 2024
Reviewed: 5 September 2024
Rafael
United Arab EmiratesEverything was super organized and in place and the staff was very friendly. It is a small room but it has everything you need and the hotel is super quiet.
Stayed in September 2024
Reviewed: 3 September 2024
Eidit
IsraelGreat breakfast, I liked the mini spa
Stayed in September 2024
Reviewed: 2 September 2024
Razvan
RomaniaWe were not able to access YouTube on our TV
The hotel has a spa which is a great thing. We also stayed in the lobby where there were refreshments. The room was clean and cozy.
Stayed in August 2024
Reviewed: 31 August 2024
Elizabeth
SingaporeThe rooms were not very clean. The box with charging ports were dusty, there was also a thick layer of dust above the fridge. Carpet isn't vacuumed properly as when we combined 2 beds, there were litters which indicates that cleaning is not done thoroughly.
Hotel offers a selection of skin and bath products in sachets at the lobby.
Stayed in August 2024
Reviewed: 30 August 2024
Andrea
ItalyPosition
Stayed in August 2024
Reviewed: 30 August 2024
Hai
United StatesBuffet breakfast is expensive if you don't eat a full breakfast.
Courteous and helpful staff.
Stayed in August 2024
Reviewed: 30 August 2024
Carpentier
CanadaNot much really... at this point it is small details... water bottles in the room would be nice. The tv is quite old and does not allow streaming services (i.e. netflix) to be used. Got used to getting our bags brought to our room when we left them prior to check-in. DETAILS only to make perfect.
Staff was very nice. Free drink machines in the small venue near the lobby (coffee, tea, soda, water, etc.). Rooms were large, clean and had everything required. Laundry on the 2nd floor is very nice to have. 10-15 mins from Osaka station by foot.
Stayed in August 2024
Reviewed: 29 August 2024
Antonio
GermanyNoise (cars/motorbikes) from outside Nobody speaking proper English except a girl from India Couldn’t arrange a taxi to pick us up (all busy)
Location Traditional Japanese bath and soap/shampoo selection Awesome breakfast Convenience stores around Japanese Pijama lent
Stayed in August 2024
Reviewed: 29 August 2024
Craig
AustraliaSlightly small but it’s just a bed to sleep in, which was comfortable.
Clean and not that far from main station or subway. The extras were very good. Great food nearby
Stayed in August 2024
Reviewed: 29 August 2024
Gina
AustraliaFree coffee 24 hrs a day. We tried in the evening but was told not free
N/A
Stayed in August 2024
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