This is the Second Time I am Staying here, Its Seems Like their Staff & Customer Service Has IMPROVED.......The Environment & Location here are Good as well.......And Yes i will Definitely Stay here again If I Can when I'm In Hiroshima Again.

Stayed in November 2024

Great sized room, comfortable amenities, great service, lovely view and excellent breakfast! Best hotel we booked on our entire Japan trip!

Stayed in November 2024

Everything perfect.

Everything perfect! Nice lobby. Nice and friendly lounge. Spacious room. Good value with half pension. Brilliant view from room.

Stayed in November 2024

Nil

Efficient service, immaculate hotel and excellent amenities.

Stayed in November 2024

Location. But still walkable

New and well maintained

Stayed in November 2024

I forgot my medications in the refrigerator there and called on the same day from another city and they said it was not found, which is hard for me to beleive, as it was in a special refrigerated bag. I was very disappointed from their response

Stayed in November 2024

Wasn’t informed that the swimming pool would have been out of service.

Excellent in most aspects

Stayed in October 2024

Cafe by Reception was great as was the restaurant and the entertainment (singer) at the restaurant.

Stayed in October 2024

The facilities and staff were excellent. We could not fault the hotel on any level.

Stayed in November 2024

Horrible electronic music in the lounge bar - needs some smooth jazz.

An excellent hotel. Well located (though a longish walk from the station), large, well-equipped rooms with very comfortable beds and nice views from the upper floors. Recently refurbished and presents very well. Excellent staff, and good cocktails in the pleasant lounge bar, with extended happy hour pricing (50% off). Two restaurants, pool, sauna, etc. Recommended.

Stayed in October 2024

Breakfast area a bit cramped in places.

Superb standard of facilities. Beautiful room & overall hotel design.

Stayed in October 2024

Nothing. Everything was perfect

The location is good. The staff are very helpful and efficient. They speak very good English. The view from our room was wonderful,

Stayed in October 2024

Although the staff person helping us out for doing the check- in was very friendly, we had trouble (30 min) to understand why the room was not available. She had a limited english knowledge. Because of this communication barrier we had to ask another staff member to assist us. He was extremely helpful.

Spacious room, quiet, with comfortable bed and pillows. The breakfast buffet had a lot to choose from. Walking distance to the Peace Memorial Museum.

Stayed in October 2024

Only suggestion, I received a text asking me how they can assist during the stay, but I received no communication back to my query, which was a little disappointing. Room service was also done poorly - Apart from a few new towels, it looked like nothing else was done (i.e. removal of other towels, making of beds, etc).

The facilities of the hotel were outstanding, as was the location and the staff. I was extremely impressed by the lounge bar also, particularly their offering during happy hour.

Stayed in October 2024

Jarring piped music in various locations was unwelcome. Zatta bar was very average.

Room was quiet, had a good view and was well designed. Room had Executive club access which was a very nice additional benefit for breakfast and cocktails. Japanese restaurant was good and atmosphere considerably better than the other restaurants/bars. Late checkout was helpful.

Stayed in October 2024

Bit light on tea and coffee

The view was amazing

Stayed in October 2024

Really fantastic hotel. The service was excellent and the rooms were beautiful. The breakfast was ghetto best I have had in Japan. I travel a lot and this was also the best hotel gym I have been to. Truly a 10/10 experience. I was only there one night and was sad to leave.

Stayed in October 2024

Laundry Facilities

Location, amenities, excellent staff.

Stayed in October 2024

Breakfast could be crowded at times but otherwise the stay was perfect

What an incredible hotel, such a spacious and luxurious room, clean swimming pool and spa area. Staff helped with our luggage and were always happy to help.

Stayed in September 2024

A little soulless…

Good location for walking to the peace park. Clean and quiet rooms.

Stayed in October 2024

Nothing, this Hilton is fabulous!

Our room was beautiful and spacious. There was a huge picture window and window bench seat with pillows. Very nice view! The king size bed was very comfortable with 4 great pillows. Great shower and towels. Everything was very clean. Nice to have coffee in the room. Such a generous breakfast! Very good coffees! Good location for bus. We walked to the Peace Memorial sites.

Stayed in October 2024

Nothing

We booked an Executive room and were not disappointed. The room was very large and very well equipped. Staff were really helpful and coffee shop in lobby had great pastries. The location was good, within a 10 min walk of restaurants and shops.

Stayed in October 2024

Hotel evening dinner was under whelming

Pristine, quality hotel, decent sized room. Staff very courteous and attentive. Great breakfast. Pool looked great!

Stayed in October 2024

Very clean and gorgeous view of skyline. Close to everything!

Stayed in October 2024