The onsen bath was a little basic but still pleasant. The bunkbed was a little short if you are on the taller side - not unusual in Japan, but you can't hang your feet over the end like on the low beds. My only regret was coming in a season without snow!

The taproom of local craft beers was amazing with a lovely ambience, great selection, delicioius food and a quite knowledgeable bartender. The breakfast was fantastic providing a delicious if basic eggs & bacon meal with really good coffee in decent sized mugs - Wow! The view from our room was incredible. The beds were quite comfortable and there was quite a bit of room.

Stayed in September 2024

The pub!!

Stayed in June 2024

A bit expensive

Good staff service and helpful.

Stayed in June 2024

The receptionist greeted us with a warm welcome. The best view in town. Amazing hospitality.

Stayed in June 2024

We had to walk with our luggage to the happo bus terminal under the rain as the hotel shuttle van only operated during the winter season.

Location, room cleanliness, supporting staff

Stayed in June 2024

No complaints. Doors aren't self locking so make sure you lock it, although very safe I forgot to lock the door on many occasions.

So happy with everything here, help, recommendations, breakfast included and restaurant in-house, plus transportation and in-house onset. Would return and recommend. Staff helped us book last minute snowboarding lesson and gear hire.

Stayed in April 2024

Really minor, but we found previous guests socks and rubbish under the bed when we were packing up to go. Otherwise, the room presented clean and tidy.

Great location, staff were super friendly and helpful. Would definitely stay again especially if we were to return in winter to go skiing. Easy walk to a well-stocked Lawson store.

Stayed in May 2024

The hotel was well situated. The staff were extremely accommodating and friendly. The hotel offered great facilities and value for money

Stayed in April 2024

Western style breakfast was good, could vary it up with Japanese style

Stayed in March 2024

Beers at the Taphouse were expensive. Onsen didn’t open until 3pm - would have liked to have all day/morning access

Friendly, helpful staff on arrival. A cosy, relaxed & warm common area & bar where you could enjoy a craft beer or meal (and breakfast in the morning). Small onsen on site, perfect for winding down after a wet & windswept day exploring. Close to Happo Bus stop/transfer back to Nagano & a Lawsons convenience store

Stayed in April 2024

Location was great. The rooms were clean and cosy with amazing view. The staff were nice and helpful. Shuttle to the resorts stopped in front on the resort. Great onsen and buffet breakfast.

Stayed in April 2024

Nothing. It was great.

The location is great and having the Taproom Bar and Restaurant right downstairs was so convenient when you were tired after a day at the slopes and didn’t feel like venturing out. The food was amazing! The staff were so lovely and helpful.

Stayed in March 2024

My daughter and I stayed for 10 days. It was pretty long stay due to her snowboarding lesson. I must say that everything is just perfect for us. They have spacious room, hot spring and free breakfast. It is what we needed. For dinner, it was not much choices nearby. We bought our dinner in convenience store and ate in the room. We definitely want to go back the next year.

Stayed in March 2024

Nice staff, big rooms and warm. Good food and it was fun to be in the restaurant. Has an insen as well

Stayed in March 2024

It was all good!

The hotel was an excellent choice. It was in a central location to eateries and the bus terminal for all travel. The room was clean, the staff was friendly and the breakfast was great. The view from the property is also amazing! Overall very pleasant stay and great staff!

Stayed in March 2024

The beds had a topper on them which was great for comfort but on The top bunk it means the mattress is as high as the railing

Spacious rooms with big beds. Breakfast included was nice. Friendly helpful staff. Great location with a courtesy bus to some resorts out the front and only a short stroll to the bus stop for the other resorts or you can walk to Happo one. Beers and burgers in the tap room were top notch. The onsen after a day on the slopes was brilliant

Stayed in March 2024

The room next to ours seemed to have had a party in the middle of the night which disrupted our rest. We wanted to inform the front desk about it but at that point of time it was outside of the manned hours.

Location is superb - very accessible to most ski resorts by car. We also liked the service provided by the hotel to book things for us such as meal reservations, ski lift passes etc.

Stayed in February 2024

For a skil trip the Panorama is well very set up, although it is about a 10min walk to the nearest lift, and for some of the nearby ski fields it is a 10 min walk to the bus station for the shuttle bus. Brreakfast was adequate but certainly nothing to get excited about.

Rooms were very comfortable with a lovely view of the mountain. The Onsen was great. The drying room worked well. A short walk into the town 5-10 mins. Shuttle pick up from train station on arrival was great. Staff very helpful. Shuttle bus to one of the nearby ski fields picks up and drops off at the hotel. The Taproom is a great place for a beer at the end of the day.

Stayed in February 2024

Few more breakfast options would have been good.

Location was central to everything we needed. Taproom an excellent spot to have a drink before heading out to dinner.

Stayed in February 2024

Very pleased to stay at Panorama Hotel. Great location to many snow fields, friendly staff, good facility. Would like to recommend it!

Stayed in February 2024

Pillows and beds are both very firm, took a little while to become accustomed to, but were similar to other guest experiences in Japanese accommodation.

The in-house restaurant/bar was great, lovely helpful staff and great food. Laundry facilities were excellent. Location is 15 minutes away from the main bus terminal when walking in ski boots. Warm rooms.

Stayed in January 2024

Great location great service

Stayed in February 2024

Clothes washing takes a long time.

Great location, onsen was wonderful, spacious room, convenient buses to the slopes

Stayed in February 2024

Couldn’t recommend Panorama Hotel more, breakfast was great, rooms were clean & comfortable, location is great near bus station and town and the onsen was an added bonus!

Stayed in February 2024