047-0008 Hokkaido, Otaru, Chikko 11-3 , Japan
#21 of 42 hotels in Otaru
Guests' ChoiceBased on 141 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
8.4
Facilities
8.1
Staff
8.5
Value for money
8.0
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 20, 2024
Dr-lim
SingaporeNot at the centre of Otaru.
Big room with nice sea view. Good breakfast.
Stayed in June 2024
Reviewed: June 18, 2024
Siriyaporn
ThailandThe hotel was a bit far from Otaru Canal. We needed to use a taxi to the shopping area.
The hotel connected to Aeon Mall which made shopping in the supermarket very convenient.
Stayed in June 2024
Reviewed: June 5, 2024
Ingrid
SingaporeOnce they set up the tatami, we can’t open the wardrobe because the wardrobe door is not sliding door.
Breakfast is good and next to a mall, short distance to main shopping street
Stayed in May 2024
Reviewed: May 24, 2024
Kennethpeace
Singapore30mins walk to Otaru shopping street. So had to drive & park there. But of course I already knew roughly about the distance.
Mall connected to the hotel with arcade, shops and restaurants. Just nice when my kid needs some playtime at the arcade.
Stayed in May 2024
Reviewed: May 21, 2024
Amakster
Hong KongIf you like your staying being simple, there is nothing negative about this place.
Good location with easy access to Otaru. Though situated above a large shopping mall, it is a quiet place for staying. the room facing the harbor has a good view with tranquility.
Stayed in April 2024
Reviewed: March 14, 2024
Rick
AustraliaThey have shut the restaurant and room service, so you need to drive to town for dinner, or walk through the shopping mall which closes at 8pm. I am not sure when they will re open the restaurant. Also they have a very small and quite high priced Teppanyaki restaurant, which sadly i got food severe Poisoning. It was about $200AUD for the set meal, which was very well presented, so this was quite disappointing. But don't let my comments put you off the hotel.
I have stayed here many times. The location is good, as it is attached to the shopping mall. Underground parking. Nicely appointed rooms, good views.
Stayed in February 2024
Reviewed: March 11, 2024
Rodrigo
MexicoSome room facilities need refurbish. The carpets and some of the mobiliary have clear wear marks. Nothing to big but noticeable.
The space of the room. It's not easy to find hotel rooms this big in Japan. I was surprised by the size and the beautiful view from the room to the sea.
Stayed in March 2024
Reviewed: March 8, 2024
Suherdy
IndonesiaLighting in the bathroom too dark, not enough light
Near Aeon shopping centre
Stayed in March 2024
Reviewed: February 24, 2024
Shun
Hong KongThe facilities are a bit old in the room.
Rooms are very spacious and the Otaru Port view is nice.
Stayed in February 2024
Reviewed: February 14, 2024
Nurul
MalaysiaThe staff was not friendly
The room is spacious and nice. The view is nice
Stayed in February 2024
Reviewed: February 9, 2024
Catherine
Abkhazia, GeorgiaThe bed was firm and I like to sleep with the AC off and window open. It was a bit noisy as the train station is close by. A good and not so good thing. Ocean view rooms should not be bothered by the trains
The room was great, very large ., lovely view from the room. Linen changed daily, a novelty in this day. Breakfast great variety of options, to suit most cultural tastes.the hotel 5 2 stops fromOtaro but trains every 15mins. And cost about $2.50 each way. Wasn't a problem for me.
Stayed in February 2024
Reviewed: January 31, 2024
Chenshu
United KingdomThe location is a bit far from Otaru center so need to take train or taxi
Great seaside view and decent room size
Stayed in December 2023
Reviewed: January 26, 2024
Ah
SingaporeOnsen was nice
Stayed in December 2023
Reviewed: January 19, 2024
Fiona
AustraliaLocation
Room
Stayed in January 2024
Reviewed: December 26, 2023
Seow
SingaporeThe hotel is connected to a mall but is far away from the Otaru Canal. Unless you drive else is pretty inconvenience
Design is Quite outdated but is bearable.
Stayed in December 2023
Reviewed: December 20, 2023
Tieu
SingaporeValue for money , nice & cozy. Room Very spacious
Stayed in December 2023
Reviewed: December 18, 2023
Anchuleekorn
ThailandStaff could not find my booking from my name even I booked on Booking.com under my account but I booked for 2 rooms which another room I put the guest name as my co-worker name. They took almost 10 mins to find out until I gave another guest name to search for my booking.
Good location
Stayed in November 2023
Reviewed: October 23, 2023
Nancy
SingaporeNo Restuarant operating
Nil
Stayed in October 2023
Reviewed: October 22, 2023
Ka
Hong KongSpacious room with amazing sea view
Stayed in October 2023
Reviewed: September 24, 2023
Fan
AustraliaCarpet was dirty and needs cleaning
This hotel is conveniently connected to a shopping centre. Breakfast was included in our rate.
Stayed in September 2023
Reviewed: September 22, 2023
Alantkt8
SingaporeDid not get free upgrade for the 1st nite stay, as such only get the City view room.
Great Ocean view.
Stayed in September 2023
Reviewed: September 8, 2023
Richard
IndonesiaUnfortunately they are in the middle of renovation so some facilities like restaurants and parts of the main lobby entrance are not accessible. However, the hotel is located next to a mall so getting some food is not a problem.
The rooms are spacious and we really love the view as one of the view is towards the mountain and the other towards the bay. It is connected to an Aeon Mall so it is very convenient. The hotel location is top notch.
Stayed in August 2023
Reviewed: August 3, 2023
Jerlyn
SingaporeBed a bit hard and pillows not good
The facilities is gd and clean rooms
Stayed in July 2023
Reviewed: August 2, 2023
Wong
BruneiOld worn-out carpets. Super expensive car park!
Very good location. Connected to JR station and Aeon shopping centre. Spacious room. Courteous and helpful staff.
Stayed in August 2023
Cochem, Germany
Vama Veche, Romania
Lazise, Italy
Pissouri, Cyprus
Szabadkígyós, Hungary
Bangkok, Thailand
Annecy, France
Sainte-Maxime, France
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