The sheets have a slight musty smell to it but nothing major. Still slept comfortably, not an issue at all.

The location was really good being near Donki and the Shinsaibashi area. Also near 2 stations: one with a JR line as well so travel is very convenient. Walking distance to 2 convenience stores which proved to be very convenient for late night munchies. I like the modern facilities like the smart entry which you can access by just punching the numbers.

Stayed in October 2024

Very clean room, comfortable and great location.

Stayed in October 2024

Everything was perfect!

This place is straight out of a dream! The best hotel I stayed in during my visit to Japan! Large & extremely clean room with balcony! Check in & out process smooth and all instructions are clearly provided! 1 min walk from the JR and Metro station with quick connection to different neighborhoods in Osaka, from the west exit you can catch the Naikai line that goes directly to the airport, a Family mart and loads of restaurants nearby one of which is right down the hotel - Mega Donki/ Daiso etc nearby - Close to the trendy Shinsekai - Beds are comfy, there is a washmachine in the room and a very effective drying system in the bathroom, facilities were sparkling clean! I would stay here again anytime!

Stayed in October 2024

Near subway and shopping area

Stayed in September 2024

None

Location was great. And the washing machine and drying mode in bathroom was really handy to have. Overall it was great stay with my family.

Stayed in September 2024

Lack of standard height table set.

Clean and spacious.

Stayed in June 2024

We wished some tea bags had been provided. Wind draft whistling along the french door.

Being able to shower and lay in the bathtub was such a treat after a long day walk/ shopping. Wash machine and laundry liquid were provided!!! it’s a big plus for our stay. hair dryer, which is considered essential as for most Asians, was also available, rick another box! Self-check in was flawless.

Stayed in May 2024

Nothing

It was very clean, large room, quiet, comfortable. The location was fantastic.

Stayed in April 2024

Everything from location and access to subway and food, apartment facilities, and prompt communication with staff.

Stayed in April 2024

None

Very clean and new hotel. Check-in was easy. Location very very near to rail station. Donki is only 3 mins walk away and opened till 5 am. Toothbrush, razors, combs, cotton buds, everything was supplied. Towels are clean. There is even a clothes dryer in the bathroom. My family loves this hotel!

Stayed in March 2024

Big Room/Location

Stayed in February 2024

Suggesting more glass in the room for added convenience, allowing simultaneous use for makeup while others are bathing, could enhance the accommodation's functionality. It's a thoughtful idea for improving the overall guest experience.

The seamless check-in process, the thoughtful provision of a luggage rack with a lockable cable, and the excellent location near key transportation hubs (JR, Subway, Airport line) make it an ideal choice for exploring Osaka and city nearby. Additionally, the convenience of having a shopping mall like Mega-Donki nearby adds to the overall positive experience.

Stayed in February 2024

the views and balcony

Stayed in November 2023

Room temperature - the room still felt pretty cold despite having an air-conditioner heater as it had a balcony and some airflow vents that let the outside air in 😅 We were able to close the vents but it still felt a little chilly. Neighbourhood felt a little sketchy at times as we got to know that our area was close to Shinsekai and Tobita Shinchi (some of Osaka's red light districts) only after getting there (reminder to do adequate research!)😅 The Don Quijote was right beside a giant casino as well. Despite that, we still felt relatively safe as we didn't stay out too late (past midnight). Shinsekai was pretty charming and nostalgic still as my family mentioned it was reminiscent of places in the 70s.

Great location - many metro stations nearby (e.g. Shin-Imamiya/Dobutsuen-mae etc.) which honestly was very convenient, but also a little confusing. Thankfully Google Maps are almost always accurate, so we didn't have too many issues A giant Don Quijote and Daiso were nearby, with several convenience stores such as Family Mart and Lawson all within walking distance as well - great for shopping and late-night snacks There was a Kura sushi outlet (gachapon sushi) nearby also and it was a fun meal time! Straight from Kansai Airport - you can take a train directly to and fro Kansai Airport (via Nankai-Kuko Line), which is very convenient Close to Namba area/Dotonbori - the commute took only around 20 minutes Spacious and well-equipped - there was enough room to lay out my family's luggage (we had 6 pieces of luggage for three people and we could lay out at least 4 of them), there was a dining table as well as a well-equipped kitchen, we even managed to cook up a meal! Washing machine was clean and easy to use, and the bathroom was equipped with a drying/heating function which dried our clothes very quickly even in winter time Sufficient facial tissues and toilet paper were given to us (4 packets/rolls of each were provided for my 4-night stay!) Clean - place was very clean and we were even provided with a vacuum cleaner, the staff also provided us with lots of clean towels and toothbrush kits during our stay as well Security - the main entrance required a password to get in which was communicated to us only on the day before our stay, which is an added layer of security - very much needed for us to feel safer, especially in this area (mentioned below) Toilets - very clean and there was nice-smelling shampoo, body wash, and conditioner provided

Stayed in January 2024

Very clean and location nearby train station

Stayed in January 2024

the best location

Stayed in December 2023

Nothing

Quite good location, Near Nankai train between KIX Clean room, spacious, value the money

Stayed in December 2023

the bed and pillow. it's not that bad but a bit too thin and hard. and the bed is small for tall and big person but for me with 163cm, 51kgs is ok, My husband and my son are 180cm, 68kgs, they had complain for the small bed.

The location is really great, near the train station, Shin-imamiya and also subway Dobutsuen-Mae so we can go anywhere we want with a few steps from the apartment. and it's in the quiet neighborhood, have family mart nearby and also Don Quijote. I chose this apartment as they have vacuum cleaner so we can clean by ourselves without anyone entering our room. They also gave lots of towels every other day (hang it at our door knob). The room was very clean and big enough for 3 people. They have washing machine and also gave the liquid detergent. It would be even better if they have drier but the weather was dry so no problem.

Stayed in November 2023

N/A

Good location. Few mins walk to Dobutsuen-mae Station. Mega Donki is right next to the station. The sunset view is excellent from the balcony!

Stayed in December 2023

Small kitchen, refrigerator, washer. Spacious restroom.

The room size and its facilities are great. Location was good cause we were really close to the train station.

Stayed in November 2023

Very new and clean. All facilities in the room are fully functional. Can even dry clothes in the bathroom. Hotel is very near to two train stations and within walking distance to the Osaka Zoo. Always give promp response through email or through app eventhough outside working hours. Hotel also provide a place to leave your luggage safely if in case of early arrival. Smooth check in/out.

Stayed in November 2023

Cons: I wish they have more pillows and can change linen/bedsheet even once in a while for a long stay. Laundry basket is a must.Since there are more towels I don't know where to put the soiled once since we were using the washing machine too. So those dirty towels are just scattered everywhere. I am looking for an Iron/press for clothes but there is none. They should have put sign in the mini kitchen if the water is potable to drink or not. They should have a black out curtain for a dimmer room because light can still penetrate in the window. Busy elevator, good thing is the other room for my companion were just below of us. There is noise from outside especially there is a construction site beside the building but it didn't bother us.

Pros: Spacious rooms than the most hotels in Japan.I like that it have 3 beds because we are a family traveller with babies and kids and my family's body built is big.We are big people. Their kitchen appliances have english guide on how to use They have basic things there such as plates,pot and pans to use. They always have new set of towels for long stay. You have to message them thru booking . com for the trash to be out of the room when it's stinky and full,they are responsive here since I don't have japan sim to call numbers.And they already have the extra garbage plastic in there. Aircon was pretty cool and sometimes we use it as heater. Very good water pressure. I super like their bathroom with dry function that it can dry clothes easily. Good thing is there's a lot of hangers to use. Location wise. 7mins walk to train station and there is a nearby don quijote store. Easy check-in. You just have to follow instructions.

Stayed in November 2023

Clean and room is big. Very close to station and shopping place. Staff fast responded to the request. Will book again in future.

Stayed in November 2023

Very clean, close to traim station

Stayed in November 2023