As mentioned above, the room was a smoking room. Would have preferred a non-smoking room, if it was available. A bit surprised that they still have this type of room in this day and age.

Japanese breakfast was good. Only room available was a smoking room. As a non-smoker this was not ideal as it did smell of stale smoke. Luckily, it was possible to open the windows. Room was small, but ok for a single occupant. Location was perfect for the event l was attending. It was also good proximity to restaurants, shops and the train station. Staff were all friendly and helpful.

Stayed in October 2024

Pillows were not to my liking and we had to buy extras. Rooms were tight for space but completely adequate

Price and location

Stayed in October 2024

Onsen was nice!

Stayed in July 2024

Nothing

Location

Stayed in June 2024

When arrived late and tired, free drink and noodle services available. Convenience store located next door.

Stayed in June 2024

Clean and quiet! Has a mini fridge in the room.

Stayed in May 2024

Nothing.

Lovely rooftop public bath facility, really friendly staff. Room had everything we needed.

Stayed in April 2024

The onsen is beautiful, breakfast is fantastic and great location!

Stayed in May 2024

The shower was hard to control. The water stream was very thin, and the water was either too hot or too cold.

Stayed in March 2024

Very good onsen

Stayed in November 2023

Good bath, good breakfasts very pleasant staff.

Stayed in November 2023

A completely typical Japanese chain hotel experience. Clean efficient and adequate comfort. Well located with many restaurants, shops and station close by. Short walk to castle site and galleries.

Stayed in October 2023

Breakfast was very good with lots of nice Japanese foods.

Stayed in September 2023

it’s a bit of a walk with bags when trying to find it, and that needs to be clearer on the listing.

the breakfast was excellent and I really like the bathroom pajamas and bath house.

Stayed in June 2023

I really dont have any major concerns, only a few small points. The automatic sensor light above the doorway was a little strange as it didn't stay on long and would come on if you got up for the toilet at night. There was also a really loud and disturbing noise which made a sound a few times. It sounded like it came from the electrics in the ceiling. It didn't disturb me during the night, so it was bearable. Bed was okay, but as usual, only hard square foam pillows that the Japanese seem to favour. My poor neck! The room was generally clean but the floor felt dirty on bare feet, so slippers were worn at all times.

Easy location to get to from station and there's a nice social and eating area around the corner with some unique and modern restaurants and bars. I really liked the layout of the room. It made unpacking and getting ready really quick as a solo traveller. The sink is outside the bathroom, making it convenient for my morning routines. There was also a nice area to place your suitcase for quick and easy access. Aircon worked well, and the controls were right next to the bed, so it was easy to adjust during the night and morning.

Stayed in July 2023

Baths were lovely. Staff were friendly.

Stayed in February 2023

shower is tiny, no tea or coffee in room

friendly staff, although English not spoken. clean room, not far from train station

Stayed in July 2022

The shower room is a bit too small and we normally go to level 10 enjoy the spa and shower there.

Location is good. Staffs is very helpful. Enjoyed the spa in level 10 and FREE ice block.

Stayed in October 2024

Pillows too hard

Delightful place

Stayed in October 2023

I could not find right away what was supposed to be in the room. For example the panel of an air conditioner, a bath towel, tissue,etc. I spent the first day without them, and the next day I happened to find them.

Your hotel is very clean. The location is good and convenient. Small gifts are here and there which is very nice. I would like to recommend your hotel to my friends.

Stayed in July 2023

No early check-in

Friendly staff, excellent breakfast.

Stayed in July 2023

Great value for money, the public onsen was very nice, accommodating staff, comfy rooms.

Stayed in April 2023

Being picky, I’d say the pillow was a bit hard and the air conditioning system kept making a weird noise that might be easily fixable (maybe something was stuck inside).

Great facilities and staff. Breakfast was delicious and with plenty of options (even for vegetarians. Vegans might have it harder, though). Loved all the complimentary extras: noodles, popsicles… And kudos to their efforts towards reducing plastic waste regarding the amenities. The location was excellent for sightseeing, close to Takasaki St. and a couple of bus stops. The staff kept our luggage for us even after check-out.

Stayed in March 2023

all were excellent!!!

Sendo,sauna, mid-night food, evening thing was so good…!

Stayed in February 2023