No television but this should be a plus for people wanting to get away for a well deserved break.

This is a truly amazing place. We stayed at a similar concept hotel at matsumoto but BYAKU blowed us away with the level of service and standards in term location, full board dinner and breakfast, landscape, onsen facilities, not to mention the charming old town that beat all the old streets we visited during our two weeks long holidays. Thank you BYAKU for the good hospitality.

Stayed in May 2024

We found it quite difficult to work out which building it was when we arrived but they spotted us and came out to say hello. A useful landmark is the red post box very near by.

The dinner was amazing, beautifully presented and delicious. Breakfast was more of a challenge for a western palate but there were plenty of things we could eat. The property is beautifully done. We visited the bar after dinner to try some Sake. The lady running the bar was great. We really enjoyed the onsen. Narai is a beautiful location and well worth a visit.

Stayed in May 2024

Parking is a bit far. No TV

Fabulous facilities, amenities and location. Staff was very friendly and helpful.

Stayed in June 2024

Style, service and location. Perfection in Narai. Stunning modern aesthetic based in historic buildings. Staff went beyond to cater to any need. Food was just exceptional. Onsen pure luxury.

Stayed in June 2024

The hotel exceeded my expectations, it was beautifully appointed with great facilities. The heated outdoor bath and private balcony where a highlight, as was the food and frendliness of service. The hotel is located along one of the most picturesque streets I've ever visited, close to great hiking trails and outstanding natural scenery. I would absolutely recommend this property to anyone visiting the region.

Stayed in June 2024

Wonderful facility, welcoming staff, incredible food. Everything is fantastic!

Stayed in June 2024

Byaku is without peer - best place I stayed in Japan. Staff were wonderful, food is out of this world. All the attention to detail was fantastic. If you have dinner there be sure to ask for their homemade gin (with cedar and various local woods, brewed in a huge jar) - one of the best things I've ever tasted.

Stayed in May 2024

Nothing. It was all fantastic.

The service, food, property and location.

Stayed in May 2024

Only issue for us was we had a mezzanine bedroom and it was tricky in the middle of the night to visit the bathroom. Also bed was a bit hard futon style

Amazing and beautiful town and ryokan. Just the best for this area. Food was amazing and a chance to taste authentic Japanese cuisine including natti for breakfast (!!!)

Stayed in May 2024

Faboulous stay in this beautiful Edo period town. Hotel was just amazing with the Perfect service and food! An their sake tastes really nice ! We bought a bottle home. You will love this place !

Stayed in May 2024

Just beautiful beyond words. Excellent in every way. For those looking to experience serenity in exquisite traditional Japanese surroundings, this is the place!

Stayed in April 2024

The room was beautiful, the meals were delicious, wonderful amenities and the staff was exceedingly kind and accommodating. I hope to come back to Narai one day and stay at BYAKU again.

Stayed in April 2024

Dinner and Breakfast weren't the highlights of our stay.

Amazing room with an outdoor hot tub.

Stayed in April 2024

The facilities were beautiful, and in a great location

Stayed in April 2024

The whole experience was exceptional. The facility, food, service and everything have made this an unforgettable trip! Strongly recommend to anyone who’s looking for a high quality stay.

Stayed in April 2024

Nothing

Everything! Our room was amazing with our own private garden, the staff were lovely all of them, the food was totally unexpected, what you would get in a 5 star restaurant. This gem in the middle of a tiny town was amazingly good. If you can afford it, do it.

Stayed in April 2024

We loved everything but needed to be careful on the stairs to the bed. They are very steep.

A traditional style which takes you back in time. The room was gorgeous and the outside bath was a bonus. Great coffee in the room, comfy bed and pillows and nice toiletries provided. Food was amazing and we enjoyed the taster bar.

Stayed in April 2024

Nothing

The location is amazing, right in the middle of Narai. Excellent service, beautiful room with a garden.

Stayed in April 2024

Byaku Narai is located in a beautiful historic post-town. During our stay it snowed, which added to the fairytale-like atmosphere. The rooms are modern, nice and spacious and immaculately clean. We particularly liked the large shower and the private outdoor-bath. Restaurant is lovely also, although breakfast was challenging to our Western pallet (but hey, it’s Japan!).

Stayed in March 2024

The onsen is too small

It is gorgeous and well appointed yo make your stay very comfortable. Food was amazing. Beautiful setting

Stayed in March 2024

It’s very expensive

This is an exceptional hotel. I’ve been all over the world, and this is by far my favourite to date. The buildings are so thoughtfully restored and appointed. Every surface, texture, colour and sight line has been exquisitely curated. A stunning collection of amenities full of local heritage. Ultra comfortable lounge wear, divine bedding. An amazing private onsen bath with three types of products including sake lees from the local brewery. I just felt so calm and at peace. Polite, cheerful and respectful staff to top it off. Dinner at the attached restaurant was INCREDIBLE - local produce lovingly prepared and so amazingly flavourful. I chose the matched drinks and each one enhanced the flavour of the food. At least 3 times I thought ‘what the f just happened in my mouth’. Dreaming of that meal still! And the breakfast!!! I stayed here as my first stop on a four day Nakasendo Way trip, I wish I could have stayed here the whole time. I stayed in the Uehara-ya building, room 111k

Stayed in March 2024

An amazing experience where price worths the accomodation. It exceeded my expectations.

Stayed in February 2024

Nothing. I was impressed whole time. I’m so grateful for the opportunity I could stay there.

Literally everything. It was breathtaking. It’s so beautiful and detailed everywhere. You can see and feel amazing craftsmanship from everywhere, everything they offer.

Stayed in March 2024

I felt that the food portion sizes were too large. Although everything was delicious.

Everything was perfect.

Stayed in March 2024