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Reviews of Citadines Central Shinjuku Tokyo 4 stars

160-0021 Tokyo-to, Shinjuku-ku, Kabuki-Cho 1-2-9, Japan

#722 of 1,385 hotels in Tokyo

Guests' Choice

Review score

Based on 973 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Small Room(understand that is price you have to pay for a city centre location)

    Location Very Good Staff Very Clean

    Stayed in May 2024

  • Reviewed: 16 June 2024

    8.0
    Convenient location.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The double bed was against the wall, which is awkward for two sleepers; the room was small as expected but there would have been room to allow a narrow passage between the bed and wall with a small bedside shelf. The communal area was stylish but the rooms were rather drab. There was no choice of pillow; I found the ones provided very uncomfortable though elsewhere in Japan I had no issues.

    The location is excellent, close to Shinjuku Station and backing onto the Golden Gai. The breakfast was good with western and Japanese options. The staff were very helpful.

    Stayed in May 2024

  • Reviewed: 16 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The area at night is having some shady activity with police warnings during the day.

    Clean rooms and accommodating staff

    Stayed in May 2024

  • Reviewed: 13 June 2024

    9.0
    Lovely Stay in Citadines Shinjuku Hotel
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    Hotel is quite near to Shinjuku station, comfy bed, great staff and service. Thank you Mr Taro helped us booked 3 taxi from the hotel to train station timely. He went extra miles by fulfilling my requests. Really appreciate for His great help! Recommended to stay here!

    Stayed in May 2024

  • Reviewed: 10 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Club Twin Room
    • Stayed 5 nights

    basic room amenities

    perfect location

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Good hotel, very helpful staff, close to transport, shopping and plenty of good food choices. Recommended.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    All good

    Good location in the heart of Shinjuku, Ok size rooms for Tokyo, great ramen nearby.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Room facing the street was a little noisy.

    Excellent location for the train station,bars and restaurants. Plenty of choice of fresh foods at breakfast. Lovely clean hotel.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    Very strong perfume smell in the lobby. Bed was quite firm and thin. The street that the entrance is on is not very clean and quite busy, but it never felt unsafe.

    Standard small accommodations, but expected for Tokyo. I was amazed by how quiet our room was despite the hotel being on a busy street and right next to Golden Gai. The blackout curtains worked very well too. Less than 10 minutes walking to the nearest train stations.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    7.0
    Nice location
    • Leisure trip
    • Couple
    • Club Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was really average.

    Excellent location, reasonably close to the subway.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Friendly, knowledgeable and helpful staff

    Stayed in June 2024

  • Reviewed: 2 June 2024

    7.0
    Enjoyable once we upgraded to a better room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    First room was very small with small bed not big enough for a tall man. Bed hard against the wall made it difficult for one person

    Location

    Stayed in June 2024

  • Reviewed: 29 May 2024

    8.0
    Great location in a small but functional room.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was a little small.

    The location was fantastic (right next to Golden Gai)

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights

    Street facing rooms allow too much noise into room from street (even though on 11th floor).

    Great location. Close to Golden Gai, restaurants and shopping. Hotel and Room in excellent condition.

    Stayed in April 2024

  • Reviewed: 27 May 2024

    8.0
    Good as always, will be back
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights

    We have been there before (under the old name/owned by a different company). Everything refurbished now soeven better than before. In the middle of Kabuki-cho, so expect all the nightlife right in front of the door

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 8 nights

    Central location was good, handy for daily travel around the city. Staff were very friendly and helpful.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Great stay for the first time in Tokyo.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The bed was hard as a rock.

    The location was great. Not too far from some very popular sights and the station was close. Cool city view from our room as well.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Nice convenient hotel. Staff very helpful. Room not a bad size. We stayed here twice at the beginning of our holiday in
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a bit noisy if you have a room facing the road.

    The location was within 5 minute walking distance to Shinjuku station.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Club Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Easy walking distance from station. Easy walk to range of restaurants l

    Stayed in April 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast Menu should be changed

    Location was perfect

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Not to bad
    • Leisure trip
    • Family with young children
    • Club Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Fridge to small didn’t work ,beds where hard , Nigerians out the front constantly annoying you when you come and go

    Location was great ,good internet, big bathroom

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Great location, wifi, although a little small.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was a little small. The bed was against the wall.

    The location was great. Close to restaurants, night bars and the main Shinjuku station.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Perfect location and perfect for families with everything at an arm's distance - food, toys, clothes
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    The only small hiccup we had was that the staff provided towels only for 2 when we were three. Some days we specifically informed at the reception to provide towels for a family of 3 and other days we forgot.

    We absolutely loved how conveniently this hotel is located in the most happening district - Shinjuku. It's proximity to wide range of shops enabled us to make last-min purchases without hassle. The surroundings were always buzzing with life and perfect for families to get into the vibe. Buffet breakfast was delicious and worth the price. We thoroughly enjoyed our stay and highly recommend it. Staff are very helpful and very kind.

    Stayed in April 2024

  • Reviewed: 9 May 2024

    8.0
    We'' located and great staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights

    Size of the room was a bit inconvenient.

    Location was good. The room was a bit small for two Australian males but we managed. Great staff; friendly and helpful.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    A bit of a walk from train station (7-10min depending on the subway/train you want).

    Great location in the middle of Sinjuku night life. Very nice very well managed and set - we really enjoyed our stay.

    Stayed in May 2024

Showing 1 – 25

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