286-0033 Chiba, Narita, Hanasakicho 906 , Japan
#28 of 41 hotels in Narita
Guests' ChoiceBased on 1439 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
8.4
Facilities
8.0
Staff
8.2
Value for money
7.8
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 September 2024
Paul
United KingdomThe only little disappointment was the public baths only had the one pool otherwise this was perfect for my last night in Japan.
2 mins walk from the station, a few minutes to the airport, free airport shuttle bus, even allowed us to check in early which I have never had before in Japan
Stayed in September 2024
Reviewed: 24 September 2024
Kengo
JapanRoom size : too small 11m
Location: near the station Big bath
Stayed in September 2024
Reviewed: 22 September 2024
Frances
PhilippinesNothing
I might had selected "smoking room" upon booking. When I went to my room, i noticed it was a smoking room. So I called the front desk & asked if I can be transferred to a "non smoking room". Glad i was transferred to my desired room.
Stayed in September 2024
Reviewed: 22 September 2024
Alejandro
ColombiaRoom even smaller than the average Tokyo rooms so beware.
Few steps from train station. Shuttle bus to airport. Great breakfast -though mostly Japanese options-
Stayed in September 2024
Reviewed: 21 September 2024
Christina
SingaporeThe shuttle bus only runs after 10am and my flight landed at 8am so I had to wait over 2 hours for it to arrive. The bus is also only able to drop off passengers on the other side of the street so it's inconvenient if you have heavy bags. Early check-in is 1000 yen/hour but they do allow you to leave your bags at the reception.
Great location, Narita Station is literally next door and on the other side of the station is the JR line and Narita Omotesando which is a great shopping street for souvenirs and leads to the temple and park. The breakfast spread was good and the onsen was spacious and clean. There's also a convenience store next door and a free shuttle bus to and from the airport.
Stayed in September 2024
Reviewed: 18 September 2024
Brendan
Australianot as good as other APAs - a bit dated, room a little worse layout. not the end of the world.
good location, comfortable, quiet
Stayed in September 2024
Reviewed: 17 September 2024
Yoshio
JapanRoom is Too small and narrow, a lot of dust in the room, Room smells terrible, air in the room was not fresh at all.
Onsen & ice machine
Stayed in September 2024
Reviewed: 16 September 2024
Marc
CanadaSmall room, but it is general problem in Japan
First time to this hotel. Good location near Kesei train station( KS40), we take train to Tokyo the next day. Room is clean and equipped ,helpful staffs, very good traditional Japanese breakfast and public bath. Airport shuttle is on time to pickup etc . Will come back again!
Stayed in September 2024
Reviewed: 16 September 2024
Emilia
Malaysialift waiting time
location near to train station and airport
Stayed in September 2024
Reviewed: 14 September 2024
Grant
AustraliaBit noisy at rear of hotel due to trains.Request front as it is much quieter
Great hotel close to airport.Staff attentive.Good restaurant
Stayed in September 2024
Reviewed: 12 September 2024
Alwyn
CanadaThe washroom had a near foot step up to get inside, the mattress dipped in the middle and since the window looked out onto the train tracks we could clearly hear the trains. Needs better sound proofing.
Room was clean but tiny. Excellent location and amenities. Staff was helpful and polite.
Stayed in September 2024
Reviewed: 12 September 2024
Kengo
JapanThe room is super small
Location : near the railway station Big bath
Stayed in September 2024
Reviewed: 9 September 2024
Matt
PhilippinesThe commute to tokyo was long and confusing, after reading and checking the location being it beside the train station we didnt know that there were 2 other stations in narita
The onsen spa was a great add on to the hotel experience
Stayed in September 2024
Reviewed: 8 September 2024
Ros
AustraliaThe breakfast was basic compared to other hotels in Japan, but it was still good value for money
The breakfast was not fancy but it was adequate. The rooms were typically small but clean with everything we needed. The onsen was a nice surprise and very relaxing . Very convenient to the train and restaurants.
Stayed in September 2024
Reviewed: 4 September 2024
Louise
JapanA typical APA hotel, I took this one because I had an early plane There is a shuttle bus service so it's very convenient Quite a nice hotel to have some rest before having a long flight
Stayed in August 2024
Reviewed: 31 August 2024
Jelmer
NetherlandsSome of the facilities were on the older side. Weird smell from the bathroom before the ventilation kicked in.
The location is very near the train station and it will only take 15 minutes to reach the airport.
Stayed in August 2024
Reviewed: 30 August 2024
Raquel
JapanEverything’s better
location was great and the staff are polite very good
Stayed in August 2024
Reviewed: 25 August 2024
Nitya
GermanyNothing much to dislike, it is a budget hotel and has all the amenities you might expect, but no luxuries.
Very warm service and has a nice student vibe. The location is really good and central
Stayed in July 2024
Reviewed: 24 August 2024
Prayuth
ThailandOur way back to the airport, we take the hotel shuttle bus on 23 Aug 2024 by 1055am the driver was fantastic, She has a very good service mind ,Helping all passengers with her smile I really appreciated her service. And the receptionists are perfect.with the services.
Stayed in August 2024
Reviewed: 13 August 2024
Alvimlimgh
SingaporeConvenient location. Clean rooms. Comfortable stay. Recommended
Stayed in July 2024
Reviewed: 10 August 2024
Ian
AustraliaAir conditioning was a little too loud. Check in was unnecessarily complicated.
Easy access to 2 train stations. Close to convenience stores.
Stayed in August 2024
Reviewed: 10 August 2024
N
New ZealandIt might be a little awkward to get to from the Keisei Narita station east exit - lots of escalators and an elevator. There isn't really anything on that side of the station (not a criticism, but something to be aware of). The bathrooms are a little older with the typical 'Japanese business hotel' style deep/short bath.
The beds are comfortable and the rooms are well-maintained. Check-in was swift with both self check-in and staff available and there is a small but decent spa on the second floor. Narita itself is a really nice little town with lots of izakayas and bars. There is an airport shuttle from the nearby Comfort Inn although it seems to be first come first served so we still took the train.
Stayed in August 2024
Reviewed: 8 August 2024
昱君
TaiwanThe free airport shuttle bus was very convenient.
Stayed in August 2024
Reviewed: 4 August 2024
Surya
South KoreaDifficult for dinner. There are no restaurants nearby hotel for who check-in after 8PM night.
Location
Stayed in August 2024
Norrköping, Sweden
Muscat, Oman
Dubrovnik, Croatia
Sankt Anton am Arlberg, Austria
Budva, Montenegro
Guangzhou, China
Pizzo, Italy
Kimberley, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content