Nothing, it exceeded in every way.

Everything was top notch from the service to the hipster rooms to the warm water it was fantastic. The breakfast was top quality with a huge selection, we loved the common areas and the zen music for a comfortable chill vibe.

Stayed in September 2024

Everything it was extremely good. We recommend.

It was a fantastic experience staying at this hotel. The hotel it's a gem💎 in this wonderful place. It's a first time we have visit the abano terme and we will definitely keep it in mind for the next times as a stop before returning to our country. Everyone on the stuff is extremely welcoming, friendly, helpful. Of all the hotels across Europe we have been, it was the only one that made us feel as comfortable as at home. Well done to all of you, it was a pleasure to meet you!! Very clean hotel and room, amazing pool with hot thermal water, fantastic and very high quality breakfast! We didn't expect such service at breakfast. Thank you for your gift, we appreciate it.

Stayed in May 2024

Bathing caps are very very old school.

Very friendly stuff good food, and a very fair price.

Stayed in April 2024

It would be nice to have a water dispenser by the sauna.

Fantastic second stay here. The staff are so friendly, the room was large and quiet and the breakfast was excellent, especially the fresh fruit and vegetable juice. We also really appreciated the evening aperativi and the poolside snacks. The location is fantastic for evening strolls around Abano Terme.

Stayed in April 2024

Nothing.

Everything was perfect, great food, coffee, location and pool.

Stayed in April 2024

I would love the flexibility of late check out...that's just cuz I like pools! Not much else not to like.

The room was very comfortable, clean, well appointed, and quiet. The breakfast buffet was varied and dinner menu had good choices. Staff was professional and welcoming. The spa area was quiet and massages were excellent. Loved the pool. Will definitely come back; well worth the price.

Stayed in October 2023

Exceptional Stay at Hotel AQUA Dear Hotel Aqua Management Team, I recently had the pleasure of staying at your hotel, and I wanted to express my heartfelt appreciation for the outstanding experience I had. My stay exceeded all expectations, and I wanted to share the reasons why: 1 From the moment I arrived until the day of my departure, I was consistently impressed by the exceptional level of customer service. The staff members were not only professional but also warm, attentive, and genuinely caring. They made me feel like a valued guest throughout my stay. 2. The cleanliness of both my room and the entire hotel was beyond reproach. It was clear that cleanliness and hygiene are top priorities for your establishment, which greatly contributed to my comfort and peace of mind. 3. My room was not just a place to stay; it was a luxurious retreat. The elegant decor, comfortable bedding, and attention to detail in room amenities made my stay truly memorable. 4. The dining experiences at Hotel Aqua were a culinary delight. The on-site restaurants offered a diverse and delectable menu, and every meal I enjoyed was of the highest quality. The waitstaff was knowledgeable, friendly, and ensured that every dining experience was exceptional. 5. Your hotel's facilities, including the pool, spa, were meticulously maintained and provided ample opportunities for relaxation and rejuvenation. 6. It was evident that your team pays meticulous attention to detail. Whether it was the personalized welcome amenities in my room or the thoughtful touches throughout the hotel, these details did not go unnoticed and made my stay feel extra special. 7. Hotel Aqua went above and beyond to make my stay memorable. The concierge service, local recommendations, and special surprises during my stay all contributed to an unforgettable experience.

Stayed in September 2023

We were there during a warm weather period.. Air conditioning wasn't satisfactory.

Good value for a 3 star hotel. Nice staff.. Breakfast was good.

Stayed in August 2023

Really relaxing and nicely furbished hotel that has a fantastic thermal pool and spa treatment. The staff is so welcoming, warm and friendly. We’ve been to a lot of places, but here trully the staff stands out. Everything seems so easy, and the overall energy of the hotel is so inviting and cozy. We had a small balcony, free parking, nice breakfast buffet, and reservations for private spa. It was Perfect!

Stayed in September 2023

English translations were few and far between in person. Could have provided more around the room and at reception. Minibar is only free if booking directly with the Hotel which we were not made aware of even after several days of using it (this was later rectified but the information was still missing). TV isn't smart so stuck with Italian tv channels.

The rooms were a good size for a double room. Towels and toiletries provided and replaced daily if required (towels only if necessary but toiletries and minibar were. Breakfast was over 4 hours which meant you could enjoy it at your own pace and not be in a rush. Food items and levels were kept high. Staff always about if you needed anything or any information. Pool hours were 8am till midnight, they did have a poolside ordering service. clean and well maintained pool and outdoor areas. Off road parking is provided and large enough we always found a space.

Stayed in September 2023

👌🏼

Stayed in August 2023

Clean, comfortable room, good beds, very kind staff. Thermal pools, clean and well maintained. Breakfast, fresh and good. Relaxation spaces! good price/quality ratio. Everything excellent!!

Stayed in August 2023

No complaints!

Great hotel, fantastic good, lovely pool, spotlessly clean, really comfortable and large rooms, excellent facilities and the staff were the absolute best part, always so friendly and helpful, especially Andrea.

Stayed in August 2023

Everything is amazing.

Stayed in July 2023

I wish they had provided better directions for reaching the property. The commuter train from venice woukd have been cheaper and easier than the Padua to bus they recommended

Staff are amazing, rooms are comfy, breakfast is generous, pool is lovely. Overall value for cost is high

Stayed in June 2023

Location is near to the centre of Abano. Staff was lovely, always smiling, helpful. Pool and spa facilities are great.

Stayed in June 2023

No dislikes.

Nice layout. Felt friendly despite being quite a large hotel. Room was good size, bathroom excellent. Clean. Great view over the town.

Stayed in May 2023

Really liked this hotel. Very clean, modern and stylish designed room with a balcony. Super friendly atmosphere and hotel staff. Delicious and high quality breakfasts. Variety of drinks at the hotel bar and swimming pool with thermal water that works till 00.00. Excellent location of the hotel!

Stayed in May 2023

sauna and steam area is a bit small

Very relaxing and friendly environment, impeccable customer service and lovely views from our room. The receptionist was extremely helpful.

Stayed in April 2023

DOG - there was one intrusive Dog - was going everyvere - disgusting

good food

Stayed in March 2023

The rooms were large and comfortable

Stayed in March 2023

Wifi. If you want to connect to wifi you need to sign up with email...

Stayed in February 2023

I personally did not like the direct instruction from the personnel, repaated a few times by different people, to review it on booking and to not rate them less than 10. I found it inappropriate and it is one of the reasons why I am not ready to give it a 10. I also think they need more people to help with breakfast - there is always something missing and you have to wait. While we liked the quality of the breakfast we did not like the experience of having to wait for bread, eggs, butter, juice or something else. I also did not like the way the management handled an issue we had with booking. They tried to blame it on me even before calling the booking and that's a very wrong approach if you are in a hospitality business. Again, rooms are far from the premium quality. Considering all of the above, 9 seems like a high score. However, having stayed at other hotels in this area, I would say that this one is still my favorite.

We liked this hotel and would certainly choose it again if we come back to the area. It is not new but it is well maintained. Location was also very good. Having stayed at other hotels in this area, I would say that this one is my favorite.

Stayed in October 2022

The breakfast choices where fantastic very friendly atmosphere at hotel location brilliant we have returned to the Aqua every year for the past 16 years it has got better every year

Stayed in December 2022