As far as I can remember the internet connection in our room was a bit weak. The temperature in the room was very high (+27C) and we couldn't find a way to lower it with the control unit in the room. All we could do was open the window. I would suggest taking a look at this issue. Our experience interacting with the staff was that surprisingly many of them were not smiling or seemed enthusiastic. Maybe they were tired after a long and busy winter season, but in my opinion this is an unusual behavior in the tourism business, so I think it is worth mentioning as an opportunity for improvement.

Location was good in the middle of the resort/village of Canazei. The room was spacious and the bathroom too, which is not always the case - really appreciate that. Breakfast was very good, with plenty of options, including a variety of protein containing food - brilliant! We were happy with the price level for this accommodation in relation to the standard provided and compared to other hotels we stayed at on the same trip. Our stay was a bit off season, so that might have influenced the price in a positive direction. Haven't checked what it would be like in the high season. The SPA and wellness offerings seemed interesting but unfortunately we had no time to check it out, since we only stayed for one night. We also really appreciated there was a nice and cozy restaurant in the basement - very convenient.

Stayed in May 2024

Good comfortable hotel....but the staff weren't particularly friendly.

Stayed in June 2024

Reception staff could be more pleasant. Hotel a bit dated but did the job for overnight stay

Very impressive hotel from outside. Breakfast good

Stayed in June 2024

Maybe only a personal flavour, but for me, the bed was uncomfortable (very hard mattress).

Restaurant, bistro, bar .. all available. Nice room.

Stayed in June 2024

No hot kettle in the kitchenette.

The room was very spacious and had a couch and kitchenette with mini refrigerator. The bathroom and shower was updated very large. It was clean, comfortable and had a lot of closet space for clothing. The breakfast was very good with lots of options.

Stayed in May 2024

Breakfast can be a little bit better.

Great hotel for the winter and summer season. For the winter is very warm and cozy when is cold outside. For the summer, you can easily stay inside in the room or the bar when it’s raining. It’s very comfortable. The rooms are big enough and very clean. Bed comfortable and bathroom very good.

Stayed in May 2024

Small room

Sauna and yakuzi.

Stayed in May 2024

Room was quite small but to be expected as we had the economy room. Was worth the value. No hot tub!! One didn’t have water in it and the others were only available by appointment between 3-8. Would have been good to have that info as that was one of the reasons we chose this hotel.

Great location, beautiful scenery! Breakfast was excellent…offered several options. Rooms and bathroom were very clean! Staff were very helpful.

Stayed in May 2024

It's a bit worn here and there, but overall, it's a nice place.

In the middle of the village. Solid breakfast (although busy), friendly staff.

Stayed in May 2024

Breakfast was a little disappointing.

Good atmosphere. Staff were friendly

Stayed in April 2024

Location

Stayed in March 2024

Late check in

Stayed in December 2023

Some of the staff were quite rude and hasty. Food was ok.

The location is very beautiful, wonderful view, old style hotel, but clean and comfy.

Stayed in September 2023

Really good food,nice clean and comfy rooms.

Stayed in September 2023

Breakfast was included any tasty, but there could have been more choice.

Great Hotel! We only spend one night there, but we had a wonderful and special room. Very detailed decoration and nice colors. The furniture was a dream! The hotel is very well located in the center of the city. Many bars, cafes and restaurants are around and a great mountain view.

Stayed in September 2023

We stayed in the extended building/ rear! Nice balcony views ! We also had to park our bikes on the public parking spots, free of charge, since we were there off season! Breakfast selection was good, although I had to ask for Juice..and staff was more interested in ignoring me):

Stayed in September 2023

Massage shower in the bathroom is too complicated with 7 different nozzles.

Stayed in September 2023

WiFi in the room was poor. Hated the hairdryer in the bathroom.

Big, clean comfortable room. Loved they had retained the old decor. Wellness area was good. Breakfast was great. Convenient location, right in the middle of town. Bathroom was mostly good, with a spa bath and shower.

Stayed in September 2023

The staff looked like they were tired of tourists. Not really friendly.

Great location, gorgeous interior and good breakfast.

Stayed in September 2023

EXCELLENT LOCATION IN THE MIDDLE OF TOWN. HOTEL IS A LITTLE DATED BUT IT ADDS TO THE CHARM OF THE PLACE. BREAKFAST WAS VERY GOOD AND THE ROOMS WERE LARGE AND COMFORTABLE. WOULD HAVE BEEN NICE TO HAVE COFFEE / TEA FACILITIES IN THE ROOM. WOULD STAY AGAIN IF IN THE AREA

Stayed in June 2023

Can't think of anything

Size of the room.

Stayed in July 2023

Smell from restaurants. Hotel director was rude. Staff was very friendly

Location, breakfast.

Stayed in June 2023

Breakfast vers Nice. Good location litte bit Old.

Stayed in June 2023

The staff could have been better, the spa part could have been free for the hotel guests especially for that price of the room. I expected more from a 4 star hotel.

The room had a good size, it was very clean and the location was great, the breakfast was very good too.

Stayed in July 2023