Would have given them a 10, but settled on 9 because the shower had very little pressure. Also, when you sit on the toilet, your legs go under the sink. The bathroom needs some remodeling to make it more ergonomic and functional.

Amazing and courteous staff. The AC wasn't working in the San Anselmo hotel, so they promptly moved us over to another hotel within walking distance. It turned out to be an upgrade because the rooms were substantially larger with balcony views of Aventino. It turned out to be a pleasant surprise. The wine, snacks, dinner, and desert we ordered were all very good. The Tiramisu at the end was superb. Now I know what a real Tiramasu tastes like. Delightful. The Aventine area of Rome is beautiful and has this old-world elegance. I wish we could have stayed longer than the one night as we had to depart early for the airport. I would definitely return and my humble thanks to the staff that made our stay comfortable, especially when it was 100 degrees F in Rome.

Stayed in June 2024

Exceptional staff. Lovely property in a quiet but easily accessible location. Breakfast was excellent.

Stayed in May 2024

Nothing

The staff were incredibly helpful and always there to give suggestions. They have 2 other properties and the restaurant next door is fantastic.

Stayed in June 2024

Too much kitsch in the room

Very nice and special hotel Very nice staff

Stayed in June 2024

The decor was very different

Stayed in June 2024

The hotel is in a beautiful location. Quiet - and the neighbourhood is very pretty and near some lovely restaurants. The area is quite hilly, so not so good if you have mobility issues? We were upgraded to a room with our own private balcony/terrace overlooking the garden. Breakfast was also good, with nice choices from the buffet. The staff were very helpful and spoke very good English. Just right for a 4 day stay in Rome.

Stayed in June 2024

Luciano was exceptionally helpful. There was a problem with the airport pick-up, but San Anselmo did not apply the penalty to us. For this we are grateful. Only place we would stay in Rome. Birdsong at breakfast in the heart of the city- what more can you ask for?

Stayed in May 2024

little shower mold in grout and cleanliness

Everything was great. Friendly and helpful staff at desk and breakfast were outstanding.

Stayed in June 2024

It was a quiet location about a 10 minute walk to the metro station Piramide. The room was lovely, a nice buffet breakfast was included and the staff was very helpful. As we were trudging up the hill with our luggage a gentleman from the hotel came down to meet us to carry our bags and then when we arrived at reception he came out and offered us two cold drinks on a tray. That made it extra special. There were also outdoor areas to sit.

Stayed in May 2024

It’s on a hill so climbing every time you walk back to the hotel may not be pleasant for some people, especially on a hot day. The shower door on top of the tub only covered half of the tub and was not perfectly aligned with the tub. It would be super easy to get water onto the floor if not careful.

It’s located in a beautiful and quiet neighbourhood. Our room was tucked behind an orange tree facing the lovely garden. The staff were very friendly and helpful.

Stayed in May 2024

Weird bathroom - 14 steps down to the floor below our bedroom. Not for everyone. Gorgeous tile work and deep soaker walk in tub/shower.

Lovely setting, great garden and comfortable room. Be prepared to walk a lot (up and down the big hill) as it’s 3500 steps to the nearest Metro station or restaurant. Quite peaceful and away from the bustle of Rome.

Stayed in May 2024

Nothing really though it is at the top of a hill so might not be good for someone with mobility issues

Stayed in the hotel prior to going on a cruise - everything about this hotel was to our liking, staff, cleanliness, comfort & food

Stayed in May 2024

The bed was very firm and a bit noisy. Not able to get room air conditioning to operate fully.

The attention to detail in the foyer and dining areas.

Stayed in May 2024

It’s a good 20/30 minute walk from the centre of town - up hill back to the hotel.

In a wonderful quiet area with stunning views from the rooms

Stayed in April 2024

All good

Great location and good facilities - very pleasant staff who were helpful and there was a great choice at breakfast

Stayed in April 2024

Nothing.

All good.

Stayed in March 2024

Really there was nothing that we did not like about this hotel.

My husband and I loved this hotel! We stayed 3 nights and then returned for another 4 nights after traveling to the Cinque Terre region of Italy. The hotel was in a perfect location - the Aventino area is quiet, green, and about a 15 minute walk from the busy sights of Rome. (It is up a hill so be aware of that.) Our room (#830) was beautiful with a huge patio. Breakfast in the courtyard surrounded by orange trees was divine. We will always return to this hotel.

Stayed in May 2024

I can’t really find anything that we didn’t like

Location, facility staff

Stayed in May 2024

the breakfast too limited for a 4* hotel. no scrambled eggs or bacon, just two types of cheese and cold sausage.

service was good, location convenient

Stayed in May 2024

Absolutely divine!

Stayed in May 2024

The fresh juice handed to me upon my arrival, the scent of the citrus trees in the garden, the attentiveness of the staff, the well appointed common rooms

Stayed in April 2024

The lack of storage in the room. Clothes had to hang on back of chair. A chest of drawers would have made a big difference .

Everything

Stayed in May 2024

The hotel was beautiful, and in particular the comfort level would be perfect for travellers arriving in Rome after a long distance flight.

Stayed in May 2024

This was a great location in a quiet area, which offered a restful stay away from the hustle and bustle of Rome. The staff was incredibly helpful with anything that we needed and were happy to offer suggestions and information as well. Breakfast was wonderful and served in a lovely dining area or outside in a beautiful garden. This hotel was the best part of our trip to Rome!

Stayed in April 2024