Via Cappello 16, Città Antica, 37121 Verona, Italy
#127 of 450 B&Bs and inns in Verona
Guests' ChoiceBased on 87 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.8
Facilities
9.2
Staff
9.1
Value for money
9.1
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 14, 2024
Keto
GeorgiaThe location it was near the Juliets House. just one minute away
Stayed in June 2024
Reviewed: June 12, 2024
David
CanadaNothing. Everything was perfect.
Fantastic location, literally across the street from Juliet’s Balcony. Very clean and easy check in process. Was given lots of information and support before our arrival to make it seamless. Room was spacious and very clean and modern. We stayed at 5 properties over the space of a week and a half and this was by far the best.
Stayed in June 2024
Reviewed: June 12, 2024
Robert
United KingdomBeautiful location would highly recommend, owner very helpful, room was amazing
Stayed in June 2024
Reviewed: June 11, 2024
Ann
United States of AmericaI wish I could have stayed in Verona longer!
The Residenza Cardo Massimo is centrally located, a bonus, it's upstairs from an incredible restaurant. The staff is so communicative, friendly and helpful, ex: they send you detailed instructions, with video included, on how to find them and how to get into the building and your room. This was so helpful, considering it is a pedestrian only street. The room and accommodations are so comfortable and clean, they even provide a wine bottle opener and two wine glasses, along with water in the mini fridge. I highly recommend, and would stay here again if I return to Verona (which was a gem!)
Stayed in June 2024
Reviewed: June 7, 2024
Emer
IrelandThe air-conditioning was a little tricky to use and took a while to cool down the room.
Incredible location, right on a lovely pedestrian street with cute cafes and shops! We could see the entrance to Juliets house/balcony from our window! A marching band came right past our balcony on the Sunday morning which was magical!
Stayed in June 2024
Reviewed: May 28, 2024
Katrien
BelgiumA bit noisy (but of course if you stay in the center ;-))
In the middle of the center :-)
Stayed in May 2024
Reviewed: May 24, 2024
Florence
United KingdomNothing at all!
Great location, comfortable bed, great shower, no noise! Host was easily contactable through WhatsApp and was very helpful!
Stayed in May 2024
Reviewed: May 14, 2024
Zosim
RomaniaEverything was ok, coffe, tea, water from the house. Very cozzy , clean and with much space. The view from the balcony on Giulita s house and Piazza Erbe. Is central, max 10 minutes walk for all touristic objectives. The cleaning was done daily withought disturbing. All the facilities needed, modern acces clearly explained in a video. The host is very supportive with informations,
Stayed in May 2024
Reviewed: March 20, 2024
Lucie
CanadaWe didn’t see in the description of this rent the restrictions for the checkin, you need to be aware: check in is from 15 to 19:00, after 19h they charge you 12€ per hour for checkin late. The luggage storage is 5€ per accommodation at the reception where is at 5-10min away of the apartment ( close to the arena) . Even if the apartment was new, modern, clean they have to write all this things in the description. We were surprised to find out those conditions after booking. The apartment deserves a 10 but the hidden conditions deserve less.
The cleanliness, the proximity with the casa de guiletta ( you can see the entrance from the balcony), free tea and coffee for the breakfast, and the reception.
Stayed in February 2024
Reviewed: February 5, 2024
Stephen
United KingdomNothing
Bang in the middle of the centre (about 200 m from Romeo and Juliet balcony) Very comfortable bed and spacious bathroom
Stayed in February 2024
Reviewed: January 29, 2024
Kathryn
United KingdomVery nice apartment and very central.
Stayed in January 2024
Reviewed: January 27, 2024
Maria
AustraliaSome milk in the fridge for my cup of tea.
The location was fantastic! The bus from the train to Via Cappello was number 121, which was good to know and meant I only had to walk 5 minutes from the bus stop to the apartment. The apartment is close to everything, which was extremely handy!
Stayed in January 2024
Reviewed: January 18, 2024
Lisa
IrelandVery central and great value. We had a nice view of the pedestrian street up to piazza delle erbe
Stayed in October 2023
Reviewed: November 27, 2023
Cristina
RomaniaA corkscrew for wine 😉
Central position easy to find, large room, comfortable bed, cleanliness, balcony 😍 for going out for a cigarette.We will definitely come back!
Stayed in November 2023
Reviewed: October 19, 2023
Wendy
United Kingdomit's the wine tasting festival between 13-15th October 2023. It's very noisy on the night we arrived (the 14th), people talked very loud, kept drinking, it's 2am.
historic old town location, convenient to nearby attractions.
Stayed in October 2023
Reviewed: October 9, 2023
Blanca
GermanyEverything is very near to the apartment so you can approach all the attractions without a bus or train. It was also easy to store the luggage and the apartment was clean and very nice. In addition to that the check-in is very easy and everybody was kind.
Stayed in October 2023
Reviewed: September 24, 2023
Droscarblanco
ZambiaThis is a beautiful apartment in the heart of Verona's old city. It is tastefully decorated, comfortable, and extremely clean. It is even better than what is shown in the pictures. The host is readily available to give any assistance. Highly recommendable
Stayed in September 2023
Reviewed: September 24, 2023
Aghbashloo
CanadaThe location was amazing and the place was very clean.
Stayed in September 2023
Reviewed: September 13, 2023
Carol
United States of AmericaLocation was great walking distance to everything
Stayed in September 2023
Reviewed: September 9, 2023
Katharina
GermanyThe room is located in the heart of Verona. Easy to walk everywhere! The room was super clean and very bright! The AC was very handy.
Stayed in August 2023
Reviewed: August 13, 2023
Ekaterina
FranceThe hotel is ideally located. The room is clean, bright and spacious. The room has everything you need.
Stayed in August 2023
Reviewed: August 13, 2023
Yulia
RussiaA little bit expensive, but mostly ok. The host doesn’t come to check-in you. All communication by phone, not messenger. Be ready if you are foreign traveler, it can be call in roaming.
Very comfortable and beautiful rooms. In the heart of Verona. Big, light. All facilities are new. Good soundproofing in case the rooms right above the walking area.
Stayed in August 2023
Reviewed: August 4, 2023
Steven
NetherlandsCheckout could be a bit later. Now 10AM, our opera venue was till 2AM (due to rain).
It is in the heart of Verona, just across Juliet's House. There is no personal service, someone opens the door remotely when you call. This works fine. When you walk up the stairs, you don't expect the big and modern room. Nicely decorated with an eye for style and history. You'll find a clean room, with an ironing board for your night out at the opera, a small fridge and a good shower.
Stayed in July 2023
Reviewed: July 31, 2023
Seung-jin
United KingdomGreat central location. Clean decor. Good communication with the staff.
Stayed in July 2023
Costigliole dʼAsti, Italy
Heidelberg, Germany
İzmir, Turkey
Polonezkoy, Turkey
Salamanca, Spain
Prishtinë, Kosovo
Donegal, Ireland
Dubrovnik, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content