Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Tuscany hotel reviews
  4. San Gimignano hotel reviews
  5. Reviews of Relais Santa Chiara Hotel - Tuscany Charme

Reviews of Relais Santa Chiara Hotel - Tuscany Charme This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Giacomo Matteotti 15, 53037 San Gimignano, Italy

#38 of 44 hotels in San Gimignano

Guests' Choice

Review Score

Based on 237 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.1

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: June 22, 2024

    9.0
    Such a cute hotel and great location!
    • Leisure trip
    • Group
    • Superior Double Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    It was so cute and the breakfast was great. I would definitely stay again :)

    Stayed in June 2024

  • Reviewed: June 19, 2024

    8.0
    Great spot to unwind and enjoy the views!
    • Leisure trip
    • Couple
    • Superior Double Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    Limited menu options for dinner in the restaurant, but this is not really an issue as there are so many options nearby in the town centre.

    Great location, the pool, the views and facilities.

    Stayed in June 2024

  • Reviewed: June 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 2 nights

    The perfect combination; a quiet location with great rural views, and a nice garden and pool, but only a 10 to 15 minute walk from the sights of San Gimignano

    Stayed in June 2024

  • Reviewed: June 13, 2024

    8.0
    Fantastic location , great pool, breakfast and staff. Extremely small room snd bathroom.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very small as was the bathroom. They are probably the smallest hotel rooms we have stayed in. The shower in particular was extremely small. The water pressure in the shower when the hot water is used was very poor making it hard to shower easily. Because if this our rating would be an 8

    The hotel is in a great location within a 10 minute walk of San Gimignano. It is located on a quiet street. The view of the countryside from our balcony and the hotels pool and garden was exceptional. The pool and garden are beautiful. The breakfast on the poolside terrace was excellent. Our balcony off our room was large and well equipped with a beautiful view over the pool snd the countryside. The staff were exceptional. Based on this alone our rating would be 10.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower was very small. The mattress was so soft, I felt like sinking when sleeping. Breakfast had plenty of things, few of them with good quality. It seems things were bought in supermarket with no quality at all.

    The pool area was nice , beautiful view.

    Stayed in June 2024

  • Reviewed: June 9, 2024

    8.0
    Good value for money, but old
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Insufficient parking, compensated by public park less than 5 mins away. Old, needs refurbishing to keep standard, especially building and common areas.

    Location, walking distance to old town Clean Excellent view from balcony Breakfast was ok Good value for money

    Stayed in June 2024

  • Reviewed: June 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathrooms are extremely small

    The location had beautiful views, the pool was clean and the breakfast had lots of options.

    Stayed in June 2024

  • Reviewed: June 7, 2024

    8.0
    Convenient for San Gimignano but peaceful for relaxing.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was good.

    Location. Breakfast. Patio and pool. Balcony that was shaded and a cool spot in the afternoon.

    Stayed in May 2024

  • Reviewed: June 4, 2024

    7.0
    Nice stay, but not a 4 star hotel
    • Leisure trip
    • Travelers with friends
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    - room was very small and there weren’t enough plugs - property needs to be looked after better. View broken bits like shower door, balcony door and shower head - pool was quite dirty by the end of the day

    - great location 5 minute walk from the old town - amazing view from the balcony of the front rooms - good breakfast buffet

    Stayed in June 2024

  • Reviewed: June 3, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    Room, location and views! Breakfast was wonderful.

    Stayed in June 2024

  • Reviewed: May 30, 2024

    9.0
    Excellent location, great facilities, wonderful staff
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is stunning. Gorgeous view from our bedroom. Lovely facilities and very friendly staff. Michael greeted us when we arrived and really went out of his way to make our stay great. If you read this Michael, thanks for being awesome!

    Stayed in May 2024

  • Reviewed: May 30, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was too hot and could not get temperature regulated for sleeping room was quite small shower was very tiny ... my husband could not get his shoulders in it

    Nice area close to historical area restaurants nearby staff were great free breakfast was ready good with lots of selections

    Stayed in May 2024

  • Reviewed: May 29, 2024

    7.0
    A beautiful setting, but with more potential
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The parking fees; important to note you have to book well in advance and it's €15 per day. Remember to bring your own towels, there is an extra charge of €5 per towel. For "hygiene reasons" you cannot use towels provided in hotel room. The air conditioning in our hotel room didn't function correctly. When we raised this with the staff we were told we had it setup incorrectly, we changed accordingly, but the room remained stuffy and warm. Can't pay for drinks, snacks as you go - everything is added to your room charge for payment on checkout. A personal preference would be to pay as you go along, but this was not an option.

    The location was excellent, it was walking distance to the town centre, which had an excellent variety of cafes and restaurants. The views of tuscan hills nearby were very beautiful. Access to a swimming pool is a bonus, as not many hotels have one in this location. Most staff were very friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    7.0
    Walking distance to San Gimignano and great breakfast
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    We booked a parking spot but when we arrived the reception said that we need to move our car because they overbooked. But overall it was not a big issue because the was cheaper parking nearby. Also one weird thing is that the bedroom only had one socket so one of us had to charge their phone in the bathroom.

    Room was really small and reminded me of a little ship cabin. However we had a big balcony with exceptional view. Room was clean, bed was comfortable and I slept well. I really loved the breakfast which was the best in our whole trip around Tuscany. The hotel is very close to San Gimignano and took a few minutes to walk there.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    8.0
    A great location close to the old town, refreshing pool, great breakfast
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 1 night

    Great location, a short walk to the old town

    Stayed in May 2024

  • Reviewed: May 24, 2024

    9.0
    Lovely hotel with gorgeous views, very close to San Gimignano.
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 3 nights

    The room was small but we put up with it as the view was amazing. The music was a bit loud at breakfast - clutching at straws to find much bad!

    Gorgeous hotel. Lovely lounge area and reception, gardens and pool. Breakfast was very nice with plenty of choice. Staff were all friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    had a lovely stay, would recommend
    • Leisure trip
    • Travelers with friends
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    rooms were small and a bit outdated. but if you go in knowing that I think it adds to the charm. pool is nice but smaller than it looks in photos. can be a bit tight to get a car in and out of the spots but that is the same as everywhere in Italy.

    excellent location short walk from the main town nice shower products staff were all so lovely food and drinks from the bar were good and the breakfast was a large selection large patio outside our room

    Stayed in May 2024

  • Reviewed: May 21, 2024

    9.0
    Charming Hotel under a Tuscan Sun!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect location surrounded by beautiful Medieval Towns and Vineyards!

    Stayed in May 2024

  • Reviewed: May 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our rooms were quite small, so upgrade to a bigger room plus one with a view. Definitely worth it! Minor problem with water heating throughout the hotel, but it was resolved very quickly. You need a car to reach it as it is not accessible by public transportation.

    Many thanks to the hotel staff, especially Michael and Lucia, for a most warm welcome and wonderful stay at the hotel. Breakfast was one of the best we've had! The view was great, and it was a great take-off point to see other Tuscany towns like Pisa, Siena and San Gimignano instead of Florence.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beds and pillows were hard.

    Beautiful spot. Easy walk to San Gimignano. Staff lovely. Clean.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very small. Not space to move around. The restaurant at the hotel was not good. Not at all up to expectations. Breakfast was good but other meals very basic and uninteresting.

    Comfortable bed..a kettle in the room and a lovely view from the terrace. Breakfast was good.

    Stayed in April 2024

  • Reviewed: May 12, 2024

    8.0
    nice for a short stay
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights

    We didn't like that we couldn't use the parking on the premises and had to park the car on the road. Even though the weather was scorching the pool was closed (end of April). The room and bathroom were tiny.

    We loved the breakfast and attention from the staff. The view from the garden was amazing.

    Stayed in April 2024

  • Reviewed: May 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room size and especially the bathroom was very small.

    The location and the facilities were really great. Delicious breakfast with a lot of options.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice hotel, nice location, personal and breakfast. The only problem is the equipment, e.g. electric prised not to size, missing toilet brush, etc.

    Stayed in May 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless