SP 80 Km. 3,2, 97100 Donnafugata, Italy
Based on 39 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
8.3
Facilities
8.0
Staff
8.9
Value for money
7.9
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 23 October 2024
Brian
United KingdomDirections to hotel
Swimming pool
Stayed in October 2024
Reviewed: 30 June 2024
Dominic
MaltaWifi wasn’t great. Restaurant is limited to a set menu (dinner) only.
Friendly staff always ready to help! Lovely pool with a beautiful view and lots of fresh air.
Stayed in June 2024
Reviewed: 31 May 2024
Wendy
United KingdomAir conditioning in Appartment Terrazza Kamerina was not working. Unable to fix during the 7 days we stayed there. Apparently an animal had eaten some wiring during the closed season. But I would have hoped this might have been checked before reopening. Fortunately the weather was hot but not overpowering.
Relaxed and comfortable. Lovely setting with beautiful plants in a natural and not overly curated landscape. Comfortable appartment for 6 with each of 3 bedrooms having an en suite bathroom. Kitchen simple but functional and having a dishwasher and washing machine very helpful. Easy access to Ragusa, Modica and the coast for culture and restaurants. Don’t miss Donnafugata Castle and the nearby restaurants.
Stayed in May 2024
Reviewed: 20 May 2024
Brett
AustraliaThe central heating was on for our first night which made the room very hot The cooling didn’t seem to be very cool
Great location great pool breakfast was great We ate dinner on night which was great The staff were lovely
Stayed in May 2024
Reviewed: 15 July 2023
Maria-anna
GreeceAs the property is a wonderful place in general, I get disappointed that the garden was so unkept, definitely it needs some love. Also there were some rubbish around the swimming pool area. The lots of flies especially at breakfast time was really annoying. There was no elevator to the rooms which is necessary. It has many potential, it could be your dreamy place, but it seems abandoned. Too expensive for my expectations, it definitely needs improvements.
Swimming pool area was a wonderful place with great views to the nature where you could relax for hours. The room was spacious with a nice bathroom. Comfortable enough bed. Nice breakfast. Close to Ragusa Imbla, about 20min drive. Staff was really helpful and friendly.
Stayed in July 2023
Reviewed: 10 July 2023
Ruben
NetherlandsThere are some improvements I could suggest. Not as complaints, but I feel this could take this place to the next level: - As some have mentioned, the garden could use some love. The garden looks a bit overgrown, I believe a neatly kept garden would make the property feel even more beautiful! - I experienced some nuisance because of flies, especially around the pool. I’m not sure if something can be done about this, it's in the countryside. It's probably best to bring some insect repellant. - Although the kitchen was almost fully equipped, things like a cutting board or coffee machine would be convenient.
The property is stunning; it overlooks a green valley with olive trees, where cows roam. In the evening you can sometimes hear their bells. The tranquility is what attracted me and it didn’t disappoint. There are two pools; one infinity pool and a regular one, so there’s always enough space and peace. The infinity pool had a bar where from around noon they served drinks and some light bites. The breakfast area is just beautiful as well. Breakfast was good, they also served a nice dinner. I stayed in one of the apartments. It was spacious and cool, with almost everything I needed. The quiet at night is wonderful for a deep rest. The staff was always ready to help, I loved the beauty of the property and the pool - I can highly suggest this for anyone wanting a peaceful getaway, or a place to write. Also, they serve delicious wine!
Stayed in July 2023
Reviewed: 25 May 2023
Alessandra
SwitzerlandBig room, excellent food, beautiful property, friendly staff.
Stayed in May 2023
Reviewed: 27 September 2022
Frosina
North MacedoniaOrganisation around the breakfast, they did not fulfill whats missing for example water…or cheese…
The surrounding, comfortable bed, nature, pools
Stayed in September 2022
Reviewed: 6 September 2022
Beps03
ItalyA lack of attention to the garden
Breakfast, location and room
Stayed in August 2022
Reviewed: 26 August 2022
Igor
GermanyMinibar fridge in the room was too loud, we had to turn it off at night. Mattress could be a bit more comfortable.
Great location for a quiet vacation away from the busy touristic locations. At the same time, close to several places of interest, like Modica and Ragusa. A couple of farms with mozzarella tasting are close by. Very beautiful territory, two good pools. Big room. Very good breakfast and dinner of local food and dishes. Good room service and hotel service. Owners are very friendly and support welcoming atmosphere.
Stayed in August 2022
Reviewed: 4 June 2022
Tracy
United StatesThe staff is amazing!!! The property is beautiful and peaceful and the food was fantastic
Stayed in June 2022
Reviewed: 2 October 2024
Orvar
ItalyThey said I didn’t pay a bill that I did pay.
Beautiful place and staff is amazing
Stayed in July 2024
Reviewed: 8 August 2024
Orvar
ItalyDisable access is impossible
Pools but gave me infection in the groin
Stayed in August 2024
Reviewed: 26 June 2024
Agnes
MaltaWe were treated like a mystic queen and king. Thanks for their hospitality.
Stayed in June 2024
Reviewed: 5 June 2024
Kirralee
AustraliaCannot recommend this place enough. It is an absolute oasis set on quiet farmland a short 15 minute drive out of Ragusa. The staff were so helpful and assisted us with many things. The rooms were extremely spacious and spotless equipped with everything you needed. The breakfast was generous and delicious.
Stayed in June 2024
Reviewed: 17 May 2024
Lea
CroatiaPool could be cleaner.
Very nice hotel with a beautiful surroundings. The dinner was very tasteful, here we ate the best panacota ever. Compliments to the kitchen staff!
Stayed in May 2024
Reviewed: 24 September 2023
Clare
United KingdomNothing
Set in a very calm and tranquil spot, surrounded by pomegranate, figs and paw paw cactus, this is a magical location. 2 beautiful pools with restful accommodation to match. Dinner is spectacular and in the summer served outside under olive trees.
Stayed in September 2023
Reviewed: 31 August 2023
Marie
United KingdomIt was run down and a joke
Stayed in August 2023
Reviewed: 22 August 2023
Giovanni
ItalyL'efficienza dello staff.
Stayed in August 2023
Reviewed: 16 July 2023
Amanda
United KingdomPools were beautiful. Accommodation was very comfortable. Staff were always helpful. Breakfast and dinner available every day if wanted. Food was always excellent.
Stayed in July 2023
Reviewed: 9 June 2023
Laura
MaltaThis place has loads of potential, but it is in dire need of a refurbishment. It looks and feels like the place hasn't been maintained or upgraded in 15 + years.
Stayed in June 2023
Reviewed: 8 June 2023
Aino
FinlandThere wasn’t proper AC in the room, so sometimes at evening time room was little bit humid. Swimwear or towels took really long time to get dry.
Lovely place to relax, we really enjoyed there. Hotel is in middle of the coyntryside, so that place really has some nice views to the nature. Hotel was also easy to find on the roadside. Staff was also super helpful and kind everytime we needed something. Breakfast is totally worth the money.
Stayed in June 2023
Reviewed: 21 September 2022
Bethany
United Kingdomno care for outdoor space or effort made to create a nice sitting area meaning there is no vibe in the evening. would make a difference to plump the cushions and put some candles out so not having drinks in the dark. service is variable depending on which member of staff is working. it’s family friendly which can be disruptive around the pool areas for couples and single travellers. no loos near the pool area.
nice pool area and very peaceful. nice food.
Stayed in September 2022
Reviewed: 28 August 2022
Ewelina
PolandDefinitely not 4 star RELAIS at all ... this venue has some great potential, after seeing photos here you have some expectations, thus the disappointment. The surroundings need taking care of, as well as pools and the whole pool area, that was completely not maintained. We've been here for 4 nights and every morning breakfast was the same ... show me someone on holidays, who likes to eat the exactly same food every single day. Also - food, plates, glassess were missing all the time, I'd had to ask to bring some more all the time :/ Yet the worst part - huge, annoying flies EVERYWHERE. Other venues use some natural repellents, candles, special plants or so, here you will have flies everywhere 24/7. Yes, even on the pool area. We've once tried to eat breakfast outside at the cosy terrace, but due to the flies it was a terrible experierce. So breakfasts number 2, 3 & 4 we took inside, in a noisy breakfast area (yup - on holidays, in Italy, in high summer season, with amazing weather outside) located just next to the reception desk ... Last thing - don't expect to have any free bottle of water in your room. In a (wannabe) 4star relais hotel ;)
The infinity pool is great, the second one slightly outdated. Rooms were good size, very comfortable beds. 1 of 2 bathrooms (we've had 2 rooms) was perfectly clean, the second one with some issues probably because of water garhering in different spots. Reception desk crew super helpful, even when i've left my keys in room and closed it :)
Stayed in August 2022
Reviewed: 26 July 2022
Philippe
ItalyVery nice hotel, very calm, beautiful pool, very relaxing location, nice room very comfortable
Stayed in July 2022
Showing 1 – 25
Linguaglossa, Italy
Zakopane, Poland
Lido di Jesolo, Italy
Winterberg, Germany
Albufeira, Portugal
Zakopane, Poland
Cavendish, Canada
San Pedro de Atacama, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content