Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Tuscany hotel reviews
  4. Viareggio hotel reviews
  5. Reviews of Palace Hotel

Reviews of Palace Hotel 4 stars

Via Flavio Gioia 2, 55049 Viareggio, Italy

#6 of 55 hotels in Viareggio

Guests' Choice

Review score

Based on 449 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.6

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    8.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 16 August 2025

    10
    Wuintesence italian style,very clean
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Czystość

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean, great location. Awesome breakfasts!

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing hotel, you can not dislike anything about this place, the staff are so friendly and attentive, helping everyone to have a memorable stay. Rooms are really spacious and comfortable and the pillows just heavenly good. This hotel is unique and I will definitely book again for my next trip.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Great location in heart of Viareggio!
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Lovely art deco villa just over the road from the beach; great service from attentive staff; wonderful breakfast and lovely dinner in the terrace watching the sun go down.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Exceptional hotel
    • Leisure trip
    • Family with young children
    • Two-Bedroom Classic Apartment with Garden View - Annex
    • Stayed 3 nights
    • Submitted via mobile

    We had to walk through a back entrance court yard, where you could hear back of house, such as staff talking, large skips of bottles being thrown away (very loud) and we were woken up on our first morning by workers outside the window banging at 8:30am. This is a small constructive comment, as we found the stay to be an overall brilliant experience.

    It was clean, spacious and the reception staff provided an exceptional greeting service. The staff were amazing. The TV lounge area was comfortable and the bedrooms were spacious. Our kids loved having their own room. The beds were amazing and there was even a pillow menu!We slept incredibly well ! The breakfast was exceptional and service was outstanding. Staff at breakfast were highly professional and well trained. The TV could hook up a Netflix account and little touches like good coffee was available in the Kitchenette.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Beautiful and centrally located.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I loved everything about this property.

    Perfect location. Great rooftop restaurant. Very friendly staff.

    Stayed in July 2025

  • Reviewed: 31 July 2025

    8.0
    Overall a lovely place right on the beach- we loved our stay.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Extra Bed
    • Stayed 2 nights

    The room was very hot, air conditioning seemed non existent. And we would have liked to have nicer bed coverings.

    We loved the hotel location-easy walk from the train station and right on the beach which we loved. The hotel is beautiful and the room was lovely. The wonderful breakfast buffet was a real treat.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    We love it and we’re back for 8th time.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The location is perfect and the facilities excellent. The staff are extremely helpful. When we checked in we were given advice about places to visit. We went somewhere we loved that we hadn’t been to before and this was probably our 8th stay at the hotel. Our room was lovely and comfortable and very clean. The newly refurbished bathroom was fabulous. As always breakfast was fantastic. This was the first time we went to the restaurant on the roof terrace and we had an excellent meal

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    Enjoyable stay and excellent staff. Some areas of the hotel beginning to look a bit tired.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Hallways were a bit dingy. No view from bedroom window. Shower tray was cracked. Might be time to renew the shower cubicle.

    Excellent location Charming historic building Excellent friendly staff. Special thanks to Guianlucca who lent us his own cushions to take to the open air theatre. This went well beyond the call of duty!

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing breakfast! Great service. Beautiful premises.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    10
    Great overall place, would definitely go back
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms are not soundproof

    Great hotel accross the beach, friendly staff, very comfortable beds and great breakfast buffet!

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Very relaxed and opulent
    • Leisure trip
    • Family with young children
    • Two-Bedroom Classic Apartment with Garden View - Annex
    • Stayed 1 night

    NA................................................................................................................

    Breakfast excellent ,the apartments on annex could do with a bit of TLC....................................................

    Stayed in July 2025

  • Reviewed: 2 July 2025

    9.0
    Great hotel for a beach holiday in Viareggio
    • Leisure trip
    • Family with young children
    • Deluxe Apartment with Two-Bedroom - Annex
    • Stayed 5 nights

    Nothing

    We stayed in Palace Hotel's apartment, which was perfect for a family of four with one toddler, as it gave us the benefits of the hotel, but also the space and privacy of an apartment. The staff at the hotel were all super friendly and helpful, the rooms were clean and comfortable, and the location could not be better. We would definitely return.

    Stayed in July 2025

  • Reviewed: 28 June 2025

    10
    Beautiful hotel with wonderful staff and excellent location
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Our room was at the back of the hotel, a little small and slightly shabby

    Breakfast was amazing with every possible choice you could want. The staff were so helpful and nothing was too much trouble. The location is perfect and the sunsets on the veranda are breathtaking

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Very nice service. They upgraded our room so we could have enough space for our kids. Very kind!

    Stayed in June 2025

  • Reviewed: 22 June 2025

    9.0
    We had the best 5 days at The Palace, every member of staff were so friendly and helpful. Breakfast was delicious, and h
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The art deco style was amazing, the reception and breakfast area in particular, it felt very decadent. The roof top terrace was a perfect place to have a sundowner. Location right in the centre of the best part of the promenade.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    8.0
    Lovely stay and staff were great
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Didn’t like the fact you had to pay extra to use the beach next to the hotel or had to pay for a beach towel. The air conditioning unit was old and ineffective so we needed to use a fan.

    Breakfast was great, location was amazing, room was very comfortable and spacious with nice bed and bathroom. Staff were lovely.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Excellent breakfast first class service.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 9 nights

    Room furniture too old fashioned

    Location was great

    Stayed in June 2025

  • Reviewed: 12 June 2025

    10
    The best mix of hotel and b&b, with personalized service from staff, incredible rooms and breakfast
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful staff, perfect breakfast, gorgeous and historic rooms with original 17th century frescos. This was the perfect place to stay for our short visit to Florence (2 nights). Location is everything, and this hotel did not disappoint. Around the corner from the Duomo and a short walk to the train station. Yet peaceful and quiet! Brilliant trattorias in the street with authentic atmosphere, food and very reasonably priced (best meal we had on the trip was at one of these!). Sad that we only stayed two nights - wish we could have stayed more. Definitely recommend to others travellers if you're wanting an experience when in Florence

    Stayed in June 2025

  • Reviewed: 11 June 2025

    9.0
    Good value, comfortable stay
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good value for money, comfortable in all aspects. Lovely roof terrace.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    amazing stay in excellent location, the beach club was great too!
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights

    nothing we didn't like

    Our room was very comfortable, the shower amazing and breakfast was amazing each morning! the staff incredibly polite, even met the manager at dinner on the rooftop. Our meal was fantastic!

    Stayed in June 2025

  • Reviewed: 8 June 2025

    9.0
    We had a truly gorgeous stay from the start and we would certainly return and recommend to our friends and family.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location and full of character, beautiful decorated, smells amazing. Breakfast was fresh, lots of choice and high quality produce.

    Stayed in May 2025

  • Reviewed: 7 June 2025

    10
    A beautiful hotel
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location and the most helpful staff ever! Francesa could not do more for us she was so so lovely

    Stayed in June 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless