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Reviews of Palace Hotel Città 4 stars

Viale Roma 10, 38062 Arco, Italy

#11 of 19 hotels in Arco

Guests' Choice

Review score

Based on 48 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 6 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast could be better Not much to select and brcon, scrambled eggs cold

    Free bicycles in the hotel Nice and clean pool

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Everyone was really nice and courteous. The food was amazing and the location was perfect. If you want to have a chill vacation this hotel and place is perfect for you. :)

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night

    Breakfast was fantastico. Private Parking good, room very specious (411) with a view and a big balcony.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The room size and the bed was amazing. Very helpful and nice stuff. The breakfast table was unbeliveable. Free parking. Sure we go back to this hotel.

    Stayed in May 2024

  • Reviewed: 19 September 2023

    10
    Palace Hotel Citta - Grazie mille!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The car park can be a little tight when it is busy, but for the week of our stay, we had no difficulties.

    The location in Arco is fantastic for anyone wanting to tour the area. Arco is less crowded than the towns on the lake but no less beautiful. All the Reception staff at the hotel were incredibly friendly and helpful.

    Stayed in September 2023

  • Reviewed: 2 August 2023

    10
    Very relaxing atmosphere with great staff.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Very friendly staff in a beautiful town with stunning views. Great to cycle to the lake and walk up the Castle.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The room was clean and functional. Breakfast was good. I was only passing through for one night, so didn't get to take advantage of other amenities, of which there are several.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    8.0
    Delightful surprise
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The beds probably need to be replaced

    It’s location was excellent…walking distance to excellent restaurants …very picturesque town…and I learned that the Lake Garda region is so much more than the lake…really enjoyed our time here…

    Stayed in July 2023

  • Reviewed: 26 July 2023

    8.0
    Enjoyed every moment of our stay!
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    The hotel is at the corner of a busy street, there is a lot of noise from passing cars.

    Nice and helpful staff. Good quality and complete breakfast. Clean rooms. Clean swimming pool.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    10
    Perfect location and Hotel.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything from the team to the room and facilities.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    Really nice and valuable stay for the money. With my wife and dog we enjoyed a lot. Various and tasty meals. Near to Gar
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    - room comfortble and clean - dog friendly - tasty breakfast, wide selection - 4 possible dinners and starters - kind staff

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Hotel Palace Città, a stay what has a lot to offer.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There was a certain sweet but annoying smell what welcomed us in the entrance of the room. We had to keep the windows open and the ventillation on, otherwise it appeared again.

    The hotel has a very good location, and has a lot to offer for the ones who visits Arco, and wants to get around the city. The room had a king size bed in it, which left a small place on every side of it to move around, but it didn't felt cramped. Well, it will be certainly annoying for some above 100-120 kg. The furniture was thought through, we were able to put most of our clothes and stuff away from sight. The pool was a real relief from the heat, and we really liked that they had showers nearby. The hotel offered bathrobe and slippers, as well towels for the beach. I had no chance to try the spa though. We had a beautiful view of the mountains.from our balcony. I'm still cheered up whenever I think about our stay at Palace Hotel Cittá. We havent had our dinner at the hotel, but the breakfast buffet had a lot of delicious food to offer. It had a huge selection of antipasti and fresh vegetables and fruit, cereals, bakery products, salamis and cutlets, Everything was stocked up relatively quick if -for example- the delicious.scrambled eggs were taken.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    8.0
    Old style and old furniture hotel, but with friendly staff and good breakfast
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights

    Very old style hotel, with heavy keys even for safety boxes. It would need a renovation of the furnishings

    Very firendly staff. Very good breakfast with lot of choices. Walking distance from Arco center

    Stayed in July 2023

  • Reviewed: 20 September 2022

    8.0
    we had a lovely time, and were looked after very well.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    we were there for our golden wedding anniversary, there was a transport strike nothing was working. The hotel Director gave us a lift to lake Garda, they also gave us a bottle of cava and fruit in our room, and a bottle of wine at dinner time. they were very helpful. comfortable room.

    Stayed in September 2022

  • Reviewed: 5 September 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Breakfast selection could have been better

    Very comfortable beds and friendly staff

    Stayed in August 2022

  • Reviewed: 28 August 2022

    9.2
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Excellent Location, great swimming pool.

    Stayed in August 2022

  • Reviewed: 13 August 2022

    10
    love this place, friendly staff and great location & facilities
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    nothing !

    everything !

    Stayed in August 2022

  • Reviewed: 19 July 2022

    10
    Very relaxing, well maintained with excellent restaurant and good pool area
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights

    Lifts are a bit basic/small which made it difficult with luggage, but there is a wide staircase

    Quiet, relaxed environment especially around the pool. Property well maintained and well run - staff appeared to be highly motivated and enjoy their jobs. Restaurant was popular probably because very good value with a set menu offering four choices for each of three courses plus self service salad bar. The location is about four miles north of the lake, a few minutes walk into the town centre for bars, ice cream shops etc. Free bicycle hire allows you to explore the area on separate well maintained cycle paths including easy route to the lake itself.

    Stayed in June 2022

  • Reviewed: 2 July 2022

    10
    Arco is really nice place to be, and the hotel is just close to all important places you would like to see around Lago d
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 8 nights
    • Submitted via mobile

    n/a

    All was really good

    Stayed in July 2022

  • Reviewed: 23 June 2022

    9.0
    excellent customer service, good restaurant & pleasant pool area. easy access to Lake Garda.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    no complaints

    Small hotel, excellent helpful & friendly staff, free bikes available & good cycle paths locally, good location to visit Lake Garda. Arco town was pleasant in the evening . spent 3 nights as part of a 3 week tour.

    Stayed in June 2022

  • Reviewed: 17 June 2022

    8.0
    Nice place for one night . The bed should be replaced
    • Business trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    The bed was not comfortable at all ..... The bed should quickly replaced

    Great Breakfast . The hotel has a pool . Quite rooms Balcony We got also fruit plate and wine free from the hotel

    Stayed in June 2022

  • Reviewed: 8 June 2022

    9.0
    Very nice hotel in the middel of Arco
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Some noise from the cars at the pool

    Big beautiful pool, very nice breakfast with fresh honey!, very good service

    Stayed in June 2022

  • Reviewed: 20 May 2022

    10
    ten out ten
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    it was such a pleasant place staff lovely very clean and helpful

    Stayed in May 2022

  • Reviewed: 5 April 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, may be the AC was a bit noise,

    WOW what a place... Clean Ang huge rooms and beds, Wonderful hospitality, Since we checked out in early morning they offered us a lunch boxes, and even made us coffee in 1 am for free Will come back for sure.

    Stayed in April 2022

Showing 1 – 25

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