Based on 10 apartment reviews
9.5Cleanliness
9.8
Comfort
9.9
Location
9.8
Facilities
9.5
Staff
9.9
Value for money
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 10
Reviewed: May 20, 2024
Michael
IsraelAnalia & Andrea were the most amazing hosts! The place is very spacious and has a unique and beautiful design, at a perfect location in the center of Castiglion Fiorentino. Thank you for the stay :)
Stayed in May 2024
Reviewed: May 21, 2023
Gina
United States of AmericaThere is nothing we didn't like!
We loved EVERYTHING! Analia and Andrea are the BEST! The apartment is unbelievable. They are so friendly and love their town and enjoy sharing that love with their guests. We are so glad we chose Castiglion Fiorentino as our long stay in Tuscany. We enjoyed the ease of getting around and really enjoyed getting to know the town and some of the people, especially Analia and Andrea. :) They made sure my birthday was wonderful as well!
Stayed in May 2023
Reviewed: December 12, 2022
William
United States of AmericaStreet location was noisy Friday and Saturday nights with people walking home after night out up to 1am.
Bathroom, shower had very hot water, heat throughout worked well,
Stayed in December 2022
Reviewed: August 30, 2022
Diederik
NetherlandsBeautiful apartment, a lot of space. Really clean and comfortable.
Stayed in August 2022
Reviewed: April 17, 2022
Igor
NetherlandsCan’t think of anything.
It’s beautiful in every detail. The owners took a lot of effort to make every detail very nice. You can see many details which show the 100’s of years of history of the property and at the same time it’s modern and clean. It’s larger than expected and equipped with everything you need.
Stayed in April 2022
Reviewed: September 29, 2021
Riccardo
United KingdomThe apartment was absolutely stunning; far more so than the photographs are able to show. The refurbishment was obviously carried out skilfully and sensitively, resulting in a place you'd no doubt want to make your home for longer than you'd rented it for. It's right in the middle of the town, with easy access to everything. Analia - the host - was charming, helpful, and thoughtful. A perfect stay.
Stayed in September 2021
Reviewed: August 24, 2021
Francesca
ItalyThe apartment is located in the center of the town, Castiglion Fiorentino and it is perfect for a little escape. The whole apartment is just a vibe that you cannot find in anywhere. The owner is genuinely nice. We asked for some guides on where to hike and she provided us with different options. It would say that it was a magical experience, all in all.
Stayed in August 2021
Reviewed: November 12, 2021
Tracey
United KingdomThere are no comments available for this review
Stayed in November 2021
Reviewed: June 18, 2022
Ben
United KingdomThere are no comments available for this review
Stayed in June 2022
Showing 1 - 10
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content