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Reviews of Grand Hotel Royal 4 stars

Viale Giosuè Carducci 44, 55049 Viareggio, Italy

#3 of 53 hotels in Viareggio

Guests' Choice

Review score

Based on 277 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    8.0

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Showing 76 – 100

  • Reviewed: 30 July 2023

    9.0
    fabulous room. all clean. staff polite, pool area was fabulous
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    great room

    Stayed in July 2023

  • Reviewed: 29 July 2023

    8.0
    Nearly perfect
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The pool area is large but dominated by families with small children, diving and jumping into the pool despite the signs saying not to. Difficult to swim properly and impossible to relax.

    A great location, right on the beachfront. No cost upgrade to a double room. A real grand hotel in the classic style.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    10
    Staff were lovely, pool was gorgeous, food was excellent, location was perfect.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The corridors were a little soulless.

    Staff were lovely, pool was gorgeous, food was excellent, location was perfect.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    9.0
    Lovely hotel in a great location with great staff and a fantastic pool
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 9 nights
    • Submitted via mobile

    bathrooms could do with being updated a bit

    fantastic location, really helpful and friendly staff. lovely rooms, amazing pool that was calm and peaceful and never seemed to get busy with great bar for lunch and drinks

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    A perfect place to stay on the Tuscan coast
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location. Interesting Art Nouveau building. Fabulous pool.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    9.0
    Amazing and magical Italian experience?
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The AC in our room didn’t work, we beared through it until the last night when we realised it actually was broken and it was too late :(

    Thé location was amazing, just right across from the beach and bus stop to pisa or other cities. The staff was exceptional - from lucca at breakfast to Paolo at the front desk, they were all incredible kind and accommodating. They really made the stay exceptional. This hotel is like walking back into time into an Italian land. It is wonderful! The pool and garden are lovely and breakfast was amazing.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    9.0
    The staff was very nice and very welcoming. Service was excellent and the pool is nice and quiet.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Bit outdated, not so clean Hotel is way overpriced. Not so good value for money

    I loved the staff and the service. Great employees and extremely helpful.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    9.0
    Wonderful stay!
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing - it was great!

    Staff was amazing! So helpful and accommodating!

    Stayed in July 2023

  • Reviewed: 11 July 2023

    9.0
    The best. Cena plaży to 20€
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Air condotion

    Swimming pół-amazing

    Stayed in July 2023

  • Reviewed: 7 July 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 7 nights

    Location, garden and pool

    Stayed in June 2023

  • Reviewed: 26 June 2023

    9.0
    Bellissimo
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 10 nights
    • Submitted via mobile

    N/a

    Architecture, breakfast, pool, pool bar, location

    Stayed in June 2023

  • Reviewed: 24 June 2023

    8.0
    A wonderfully relaxing holiday with good level of service from all staff.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 6 nights

    We were unable to get a dinner reservation for the first five nights as the restaurant was fully booked. We managed to get a last minute booking on the last night.

    The room was well appointed and had a great view. The aircon and fan meant the room was beautifully cool in very hot weather. The pool area was very well set out and maintained. The whole hotel was beautifully decorated and furnished.

    Stayed in June 2023

  • Reviewed: 15 June 2023

    10
    Relaxing, happy… just perfect
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 11 nights
    • Submitted via mobile

    This was our second visit to this hotel and we love it. The staff is so welcoming, gracious and accommodating; from the front desk to the bar pool staff. Great location too. We’ll visit again soon

    Stayed in June 2023

  • Reviewed: 15 June 2023

    10
    We immediately had a sense of be truly welcomed and a feeling of home. We never wanted to leave!
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    I cannot put inyo words how amazing this place was. The staff were the best I've ever experienced! The hotel and gardens were magical. The town is amazing and the people including the hotel staff are exceptional!

    Stayed in June 2023

  • Reviewed: 11 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night

    Nothing comes to mind

    Superb Breakfast, nice view from room, beautiful garden, prime location

    Stayed in April 2023

  • Reviewed: 10 June 2023

    8.0
    In spite of the very few negatives, we had a very pleasant stay.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    We felt the hotel management did not really care about guests if they were not half board. We tried to book the restaurant 3 times but were told it was full. We felt everything was carefully counted to avoid too much waste. The restaurant staff were not very welcoming ,except the lady at the pool bar . We had stayed in this hotel 10 years before and noticed a chance in the atmosphere..no more live music and little consideration.

    We loved the hotel design and location. It was very comfortable and clean. We used the swimming pool every day.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    9.0
    Viareggio art deco hotel
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    I think cycle hire from hotel should be free for guests

    Beautiful art deco hotel with large gardens and outdoor pool. Private beach with discounted tickets. Very helpful staff

    Stayed in June 2023

  • Reviewed: 9 June 2023

    8.0
    lovely old fashioned hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    hard pillows and bed

    old fashioned hospitality and charm great position on front

    Stayed in June 2023

  • Reviewed: 6 June 2023

    10
    Wonderful and relaxing!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The only major gripe I have was that the scrambled eggs were often more like a yellow egg soup… I was actually repulsed by them! They were randomly good one day (3rd June) and then terrible again. I did try them but wow the texture was awful. Other than that the breakfast was the best I’ve seen at a hotel. No cots are provided so we had to bring our own little foldable one. Overall the property was in good condition but is showing some signs of wear. Some worn carpets, a bit of flaking paint from time to time, etc. Nothing major. The weirdest thing (and definitely not a dealbreaker) was the doors in our room. One door could lock from the inside but couldn’t even be closed from the other side. The bathroom door had a latch where a lock would go but no bolt to put in it, meaning you couldn’t lock it at all. The indoor bar furniture could do with an update, as could the elevators (they seemed very low quality compared to the rest of the hotel!) but again these are just tiny things. None of the above would stop us from visiting again! Overall we loved it!

    We got upgraded to a partial ocean view, meaning the room was much bigger than the standard three-bed. As we were two adults, a kid, and a baby, this extra space was very welcome. the location was perfect for beach visits but we enjoyed spending our mornings near the pool, where there’s a pool bar with a limited but solid menu. The staff were very attentive and remembered my coffee order and what my toddler liked at breakfast, and the waitress at the pool bar (Serena) was always kind and my kid loved chatting to her! The room was very grand and you really felt relaxed upon waking. Views out onto the promenade were very pleasant and even in a storm it was nice to watch the rain from our window. The spa bath was a nice touch and the breakfast was amazing. I love bacon and it was consistently good! Pancakes and loads of fruit options were also delicious. The cleaning staff were also lovely. When our baby had a poo accident, the staff were very calming and helpful. There was no judgement or outward irritation, and instead they just helped me change what needed to be changed. Much appreciated in a stressful moment!

    Stayed in June 2023

  • Reviewed: 2 June 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Beautiful hotel.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    8.0
    Excellent location. Relaxing. Good pool.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant evening meal disappointingly poor value for money. Breakfast was great

    Upgrade to largest room overlooking the sea

    Stayed in May 2023

  • Reviewed: 28 May 2023

    8.0
    lovely time
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    I think the bike hire should be included in the price. it’s a lot of money to pay snd then paying for bikes on top doesn’t feel like a premium hotel ,

    location, room clean, reception staff friendly. beautiful place, food amazing.

    Stayed in May 2023

  • Reviewed: 24 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Had asked for clarification on the dinner menu in restaurant & waitress seemed to have some difficulty in explaining this to me. My query was quite straightforward so found this a dissapointing experience. Table service but mixed with a self service buffet area for salads,breads,vegetables which werent hot. Some young Breakfast room staff seemed to be in training as trying to obtain a pot of tea took many attempts despite other tables having same,not really a problem but just to mention! Hotel had an older clientele staying & our 14yr was the only teenager we could see in the hotel. Car parking on hotel grounds is 20 euro per day,outside on main road is 10 euro. I did get a good deal for our stay,so not convinced I'd stay for the going rate if coming again.

    Great location across main road from promenade & Sea front. A beautiful building,room was spacious & airy.,Staff very pleasant & helpful especially at Reception & Bar. Hotel was not busy so had a very tranquil relaxed vibe & lovely seating areas off main foyer.Excellent breakfast,very good range/choice. 2 beach chairs,1 lounger & parasol can be obtained by purchasing 15euro voucher at reception for day use,hotel supply the towels. I did obtain a good rate for this hotel.

    Stayed in May 2023

  • Reviewed: 19 May 2023

    10
    Covered all requirements
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Weather

    Excellent

    Stayed in April 2023

  • Reviewed: 16 May 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Single Room
    • Stayed 4 nights

    The size of the shower.

    The breakfast was amazing with very good service. The room is lovely but the shower in the bathroom was a bit small. The hotel is right on the boulevard with ample shops and restaurants

    Stayed in May 2023

Showing 76 – 100

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