Viale Giosuè Carducci 44, 55049 Viareggio, Italy
#3 of 53 hotels in Viareggio
Guests' ChoiceBased on 277 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
9.1
Staff
9.5
Value for money
8.6
Free WiFi
8.0
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End of dialog contentReviewed: 30 July 2023
Steve
United Kingdomgreat room
Stayed in July 2023
Reviewed: 29 July 2023
Richard
United KingdomThe pool area is large but dominated by families with small children, diving and jumping into the pool despite the signs saying not to. Difficult to swim properly and impossible to relax.
A great location, right on the beachfront. No cost upgrade to a double room. A real grand hotel in the classic style.
Stayed in July 2023
Reviewed: 26 July 2023
Charlotte
United KingdomThe corridors were a little soulless.
Staff were lovely, pool was gorgeous, food was excellent, location was perfect.
Stayed in July 2023
Reviewed: 19 July 2023
Antonia
United Kingdombathrooms could do with being updated a bit
fantastic location, really helpful and friendly staff. lovely rooms, amazing pool that was calm and peaceful and never seemed to get busy with great bar for lunch and drinks
Stayed in July 2023
Reviewed: 16 July 2023
Nick
United KingdomPerfect location. Interesting Art Nouveau building. Fabulous pool.
Stayed in July 2023
Reviewed: 15 July 2023
Caroline
FranceThe AC in our room didn’t work, we beared through it until the last night when we realised it actually was broken and it was too late :(
Thé location was amazing, just right across from the beach and bus stop to pisa or other cities. The staff was exceptional - from lucca at breakfast to Paolo at the front desk, they were all incredible kind and accommodating. They really made the stay exceptional. This hotel is like walking back into time into an Italian land. It is wonderful! The pool and garden are lovely and breakfast was amazing.
Stayed in July 2023
Reviewed: 15 July 2023
Oshri
IsraelBit outdated, not so clean Hotel is way overpriced. Not so good value for money
I loved the staff and the service. Great employees and extremely helpful.
Stayed in July 2023
Reviewed: 15 July 2023
Lindsey
FranceNothing - it was great!
Staff was amazing! So helpful and accommodating!
Stayed in July 2023
Reviewed: 11 July 2023
Zbigniew
PolandAir condotion
Swimming pół-amazing
Stayed in July 2023
Reviewed: 7 July 2023
Steveos
IrelandLocation, garden and pool
Stayed in June 2023
Reviewed: 26 June 2023
Nick
United KingdomN/a
Architecture, breakfast, pool, pool bar, location
Stayed in June 2023
Reviewed: 24 June 2023
Stephanie
United KingdomWe were unable to get a dinner reservation for the first five nights as the restaurant was fully booked. We managed to get a last minute booking on the last night.
The room was well appointed and had a great view. The aircon and fan meant the room was beautifully cool in very hot weather. The pool area was very well set out and maintained. The whole hotel was beautifully decorated and furnished.
Stayed in June 2023
Reviewed: 15 June 2023
Jose
United KingdomThis was our second visit to this hotel and we love it. The staff is so welcoming, gracious and accommodating; from the front desk to the bar pool staff. Great location too. We’ll visit again soon
Stayed in June 2023
Reviewed: 15 June 2023
Gunter
United StatesNot applicable
I cannot put inyo words how amazing this place was. The staff were the best I've ever experienced! The hotel and gardens were magical. The town is amazing and the people including the hotel staff are exceptional!
Stayed in June 2023
Reviewed: 11 June 2023
Michel
BelgiumNothing comes to mind
Superb Breakfast, nice view from room, beautiful garden, prime location
Stayed in April 2023
Reviewed: 10 June 2023
Isabelle
United KingdomWe felt the hotel management did not really care about guests if they were not half board. We tried to book the restaurant 3 times but were told it was full. We felt everything was carefully counted to avoid too much waste. The restaurant staff were not very welcoming ,except the lady at the pool bar . We had stayed in this hotel 10 years before and noticed a chance in the atmosphere..no more live music and little consideration.
We loved the hotel design and location. It was very comfortable and clean. We used the swimming pool every day.
Stayed in June 2023
Reviewed: 10 June 2023
John
United KingdomI think cycle hire from hotel should be free for guests
Beautiful art deco hotel with large gardens and outdoor pool. Private beach with discounted tickets. Very helpful staff
Stayed in June 2023
Reviewed: 9 June 2023
Graham
United Kingdomhard pillows and bed
old fashioned hospitality and charm great position on front
Stayed in June 2023
Reviewed: 6 June 2023
Anna
GermanyThe only major gripe I have was that the scrambled eggs were often more like a yellow egg soup… I was actually repulsed by them! They were randomly good one day (3rd June) and then terrible again. I did try them but wow the texture was awful. Other than that the breakfast was the best I’ve seen at a hotel. No cots are provided so we had to bring our own little foldable one. Overall the property was in good condition but is showing some signs of wear. Some worn carpets, a bit of flaking paint from time to time, etc. Nothing major. The weirdest thing (and definitely not a dealbreaker) was the doors in our room. One door could lock from the inside but couldn’t even be closed from the other side. The bathroom door had a latch where a lock would go but no bolt to put in it, meaning you couldn’t lock it at all. The indoor bar furniture could do with an update, as could the elevators (they seemed very low quality compared to the rest of the hotel!) but again these are just tiny things. None of the above would stop us from visiting again! Overall we loved it!
We got upgraded to a partial ocean view, meaning the room was much bigger than the standard three-bed. As we were two adults, a kid, and a baby, this extra space was very welcome. the location was perfect for beach visits but we enjoyed spending our mornings near the pool, where there’s a pool bar with a limited but solid menu. The staff were very attentive and remembered my coffee order and what my toddler liked at breakfast, and the waitress at the pool bar (Serena) was always kind and my kid loved chatting to her! The room was very grand and you really felt relaxed upon waking. Views out onto the promenade were very pleasant and even in a storm it was nice to watch the rain from our window. The spa bath was a nice touch and the breakfast was amazing. I love bacon and it was consistently good! Pancakes and loads of fruit options were also delicious. The cleaning staff were also lovely. When our baby had a poo accident, the staff were very calming and helpful. There was no judgement or outward irritation, and instead they just helped me change what needed to be changed. Much appreciated in a stressful moment!
Stayed in June 2023
Reviewed: 2 June 2023
Ewa
United StatesBeautiful hotel.
Stayed in May 2023
Reviewed: 29 May 2023
Peter
United KingdomRestaurant evening meal disappointingly poor value for money. Breakfast was great
Upgrade to largest room overlooking the sea
Stayed in May 2023
Reviewed: 28 May 2023
Catherine
United KingdomI think the bike hire should be included in the price. it’s a lot of money to pay snd then paying for bikes on top doesn’t feel like a premium hotel ,
location, room clean, reception staff friendly. beautiful place, food amazing.
Stayed in May 2023
Reviewed: 24 May 2023
Anne
IrelandHad asked for clarification on the dinner menu in restaurant & waitress seemed to have some difficulty in explaining this to me. My query was quite straightforward so found this a dissapointing experience. Table service but mixed with a self service buffet area for salads,breads,vegetables which werent hot. Some young Breakfast room staff seemed to be in training as trying to obtain a pot of tea took many attempts despite other tables having same,not really a problem but just to mention! Hotel had an older clientele staying & our 14yr was the only teenager we could see in the hotel. Car parking on hotel grounds is 20 euro per day,outside on main road is 10 euro. I did get a good deal for our stay,so not convinced I'd stay for the going rate if coming again.
Great location across main road from promenade & Sea front. A beautiful building,room was spacious & airy.,Staff very pleasant & helpful especially at Reception & Bar. Hotel was not busy so had a very tranquil relaxed vibe & lovely seating areas off main foyer.Excellent breakfast,very good range/choice. 2 beach chairs,1 lounger & parasol can be obtained by purchasing 15euro voucher at reception for day use,hotel supply the towels. I did obtain a good rate for this hotel.
Stayed in May 2023
Reviewed: 19 May 2023
Kathleen
United KingdomWeather
Excellent
Stayed in April 2023
Reviewed: 16 May 2023
George
NetherlandsThe size of the shower.
The breakfast was amazing with very good service. The room is lovely but the shower in the bathroom was a bit small. The hotel is right on the boulevard with ample shops and restaurants
Stayed in May 2023
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