Downtown Burj Khalifa Street, Dubai, United Arab Emirates
#92 of 610 hotels in Dubai
Guests' ChoiceBased on 3051 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.1
Facilities
9.0
Staff
9.3
Value for money
8.5
Free WiFi
8.7
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End of dialog contentReviewed: 14 January 2025
Elaine
United KingdomNothing except the breakfast room was too cold for us with the heavy aircon.
Our room was very spacious with great view of Berj Khalifa & very good facilities - big bath and shower. The breakfast was excellent and we didn't need to eat till dinner. The location was very good as we could walk to the Dubai Mall & to the metro for links to everywhere else in the city. We also loved the pianist playing the grand piano in the lobby each evening - very atmospheric!
Stayed in January 2025
Reviewed: 13 January 2025
Haifa
Saudi ArabiaThe room service food could be better, the beef and chicken burgers were not up to par
Room decor, cleanliness, location, spa
Stayed in January 2025
Reviewed: 13 January 2025
Rajender
IndiaNothing
Mostly everything
Stayed in December 2024
Reviewed: 9 January 2025
Shashi
IndiaNothing.
Every thing! From check in to check out!
Stayed in January 2025
Reviewed: 7 January 2025
Rupali
United KingdomWe booked specifically so that we can see fire works at the Burj ,but due to construction around the hotel it was only visible partially.
Love Taj hospitality
Stayed in January 2025
Reviewed: 6 January 2025
Akila
United StatesThe restaurant decor didn’t feel like 5 star or like the Taj properties in India. There was a travel desk that sold us a terrible desert safari morning tour on an expensive private tour that was terrible and none of the activities were offered. Royal tours or something like that..Tacky, Terrible waste of money, misleading and no communication: we trusted since they had a desk in the hotel! what a waste of time!
Literally everyone we met were outstanding and this is why we always love staying at a Taj property. We arrived around 930am after a very long international flight. Although we never expected a room we were pleased with the arrival staff who led us to the wellness center where they provided us with everything needed to freshen up and made bookings for us to enjoy a superb breakfast next door. By 1030am they had a room ready with an upgrade and moved the bags as well. We stayed 4 nights and enjoyed many meals and our highlight was meeting the chefs at all the restaurants who were so warm and inviting. They made our nostalgic Indian favorites that weren’t even in the menu : wow! The spa was great too. Shuttle to Dubai mall was convenient. The concierge was outstanding and they helped us with everything.. from offering to take our shopping bags when we were tired to ensuring our laundry was done to planning our meals.
Stayed in December 2024
Reviewed: 3 January 2025
Prasad
GermanyEverything was just perfect. The staff were really friendly and attentive.
Stayed in December 2024
Reviewed: 1 January 2025
Rohan
SingaporeBuffet was a bit chaotic but that was because it was super busy - the staff took orders at the table
Great service and staff
Stayed in December 2024
Reviewed: 30 December 2024
Abdullah
United Arab EmiratesTechnology In the room very nice and easy to control everything in the room and the bathroom is very nice. Everything is separate.the location is very nice. Everything is near from you.
Technology In the room very nice and easy to control everything in the room and the bathroom is very nice. Everything is separate.
Stayed in December 2024
Reviewed: 27 December 2024
Joseph
United Arab EmiratesRooms were great and facilities.
Stayed in December 2024
Reviewed: 27 December 2024
Anupama
IndiaExceptional Staff and Hospitality - same standard across all Taj Hotels across the world - this is how brands are built on Trust!
Stayed in December 2024
Reviewed: 22 December 2024
Kamal
IndiaReception is not so big like 5star.
Big room sizes, staff was gentle.
Stayed in December 2024
Reviewed: 21 December 2024
Yogesh
United KingdomThere was nothing not to like.
It was an excellent property with excellent staff who genuinely wanted us to enjoy. Nothing was too much trouble for the staff. We also booked excursions through the hotel which were fabulous. I highly recommend this hotel.
Stayed in November 2024
Reviewed: 20 December 2024
Jitesh
South Africanothing
The food and rooms.
Stayed in December 2024
Reviewed: 20 December 2024
Paolo
United KingdomThe pool is not in the sun being obstructed by other towers around
Room size and staff courtesy
Stayed in November 2024
Reviewed: 20 December 2024
Devinder
AustraliaLocation ,food and staff very helpful, Mr abhishek in the breakfast made our stay more memorable, thanks heaps to him
Stayed in December 2024
Reviewed: 19 December 2024
Shivanti
United StatesGood , clean facility. Excellent location and staff!
Stayed in December 2024
Reviewed: 18 December 2024
Tejaswini
IndiaFelt the warmth was missing !
Every thing from food to service to check in check out ! Breakfast was amazing !
Stayed in December 2024
Reviewed: 15 December 2024
Rajeev
United Arab EmiratesThere was no proper work table in the room. The area designated as work place was not suitable.
The room was suitably sized and the facilities were good. The housekeeping was excellent.
Stayed in December 2024
Reviewed: 14 December 2024
Deol
United KingdomNothing at all
Beautiful and clean property very accessible to all the downtown locations
Stayed in December 2024
Reviewed: 12 December 2024
Jayeshkumar
United KingdomLack of dairy free cuisine in all the restaurants .
Staff were great especially the pool.staff ...Mr Nimish . But all staff were great from the Elephant bar to Bombay Brassiery .
Stayed in December 2024
Reviewed: 11 December 2024
Gurguiatu
RomaniaI thought the massage prices were bit expensive at the SPA, but nothing else to complain.
I loved the entire experience. The staff was very welcoming, friendly and polite.
Stayed in December 2024
Reviewed: 10 December 2024
Sandra
United StatesEverything was great.
The breakfast is always yummy. This is my second time staying at your property. I was there January 2025.
Stayed in December 2024
Reviewed: 9 December 2024
Vinlenchen
Ukraineeverything was great
Great hotel with a stunning view and staff! The guys at the restaraunt was so nice, he takes photos of guests, it was such pleasure to meet him!
Stayed in November 2024
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