- Mold visible in the shower - Baggage storage offered when the room wasn’t ready didn’t seem very secure - A little loud in our room since it was right next to the kitchen

Overall good stay but could be better. Friendly enough staff.

Stayed in June 2024

There was no common room for breakfast

Good enough for a night stay

Stayed in May 2024

Hotel room is very basic, but if you're more interested in spending time in Naples itself, and not fixated on luxury, then all is good.

Excellent location, close to Via Toledo as well as Toledo metro station. Very friendly staff, very helpful. Plenty of toiletries, clean towels and a comfortable bed!

Stayed in April 2024

No breakfast

Location

Stayed in April 2024

Nothing to report.

Nice and comfortable hotel, very central with very good price/service ratio. Staff is very kind and welcoming, always available.

Stayed in December 2023

Toilet seat was broken.

Location was good.

Stayed in November 2023

A couple of facilities in the bathroom were broken (seat cover, mirror light, etc). Minor issues.

All members of staff were incredibly helpful and welcoming. They gave us excellent tips, and made us feel at home. The location is perfect to visit Naples, and very easy to reach from the train station via tube. The room was clean and the bed comfortable.

Stayed in November 2023

Some minor maintenance issues

Location

Stayed in October 2023

The staff is super welcoming and helpful, the room was great, and the location as well. 3 minutes from Via Toledo and the metro.

Stayed in October 2023

The bed was really comfortable. Good size room

Stayed in September 2023

The bathroom shower is from Concrete only ...that was suprising!!! Its not pleasant .its good I was there only for one nihgt

Stayed in August 2023

Great Location to visit Naples lungomare, old town and ispanic quarters (Quartieri Spagnoli). It is quite safe nowadays with a full blast of restaurants and bars.

Stayed in August 2023

The shower was smaller than expected and the grout had some staining that was aesthetically unpleasant as it looked like mildew, however it was very clean just stained. It is a very humid country so to be expected but was the only downside.

Extremely friendly staff, were very attentive and kind. Gave recommendations for restaurants, things to do, and were available 24/7 and spoke multiple different languages, from Ukrainian to English to Spanish to Italian. We were lacking a few hangers and some slippers and they brought us extra happily, very kind. The air conditioning functioned PERFECTLY and kept us feeling very cool throughout the very hot summer visit. Bed was comfortable, the bathroom included a bidet and the hygiene products included were pleasant. Had a nice working safe for our documents and a lot of room for clothing storage too.

Stayed in July 2023

Small room and very basic Window opens to a wall, and a kitchen chimney

Good location Friendly staff

Stayed in August 2023

The room was clean and spacious for a single traveler. The bathroom was nice and everything was clean. The staff was accommodating and helpful. They let me check in early which I appreciated. They gave me directions and advice on nearby destinations. I had a very early flight and they made arrangements for me to get to the airport by taxi. And he was right on time.

Stayed in July 2023

Breakfast room not available On one of the nights we had a very noisy room neighbor, unfortunately the walls are a bit thin and we’ve been woken up.

Great staff, excellent location

Stayed in August 2023

The staff was amazing and helpful The hotel is located 3 mins walk from via Toledo.

Stayed in July 2023

Rooms are small. Parking in the next door garage very expensive

Good location close to the center. Clean. Comfortable.

Stayed in July 2023

Location, cleanliness

Stayed in July 2023

I clearly requested twin beds on my booking. I have the email to confirm this. However, this information did not make it to the hotel. Fortunately the bed could split and the staff did this quickly. Also the facilities clearly stated tea/coffee in the room. I had to ask and a tray with kettle and tea/coffee was provided. However, I quickly used the only two coffee sachets and they were never replenished. A shame to have only instant coffee in Italy too. No breakfast and breakfast room (open to the hallway) stacked with spare beds/furniture.

Room comfortable and clean. Staff very nice.

Stayed in July 2023

We had a room they called 'romantic'. It was just a few eur more and we didn't expect anything and it was completely fine, but if anyone is going to book it expecting something - there was absolutely nothing different from a standard room. Again, not a complaint, I just find it a bit funny.

Good location, nice clean place, friendly staff.

Stayed in May 2023

The only problem at the hotel was that hot water in the shower were stoped in the middle of using tham.

They would have got 10 because of the helpful and excellent stuff, the great location and comfort of the room.

Stayed in May 2023

Bad maintenance

Good location

Stayed in April 2023

Breakfast buffet was closed when I was staying. Luckily there are a few cafes around. No power sockets above the table in the room, so it was not possible to plug in my laptop while I was working with it.

Rooms and corridors were clean. Plenty of toiletries in the bathroom, towels changed daily. Good location - close both to the central station and major tourist attractions. Decent sound insulation - I could hear some noise from the street in the room, but it was not too loud.

Stayed in April 2023