Nothing

The hotel was gorgoeus. .The hotel room was fab and spacious. staff were all friendly and super helpful. Would come back again and highly recommend.

Stayed in November 2024

nothing

good breakfast,so many types ans colorful.We used hotel's bikes two times driving following the lake,it is for free,and really enjoyable.And they afford 5pm-8pm snakes,very delicious.And room is big,and beautiful beautiful views,bathroom big,u can not hear anyone.Kid has her own room and TV. really comfortable,and we had big bed.

Stayed in November 2024

Everything.

Stayed in September 2024

One of the best looking hotels in the city, staff was very friendly, breakfast was great. The location is perfect. The best thing there was definitely cocktails, Mr. Michel is incredible barman. We enjoyed our stay more than enough. Would definitely return there in the future.

Stayed in September 2024

Everything was really good. Especially the staff, we loved them, even we been here only for two nights. The staff is very helpfull. Thank You :)

Stayed in August 2024

Food at Bistro is quite mediocre.

Modern hotel with excellent breakfast. Close to the nice beach

Stayed in August 2024

The staff there were so kind and the location wag great

Stayed in July 2024

Parking was a challenge. Limited onsite parking.

Great location. Clean. Comfortable beds. Spacious bathroom. Well located. Each room has a bag that had beach towels we thought was a nice touch. You could also take this bag with you when going to the lake.

Stayed in July 2024

No information about towels no slippers present only one bathrobe provided fire escape not explained unexpected gift of bag not expected

Breakfast was good

Stayed in July 2024

Nothing.

All aspects were perfect, and I genuinely mean it. Look no further.

Stayed in July 2024

Nothng

Centrální location

Stayed in August 2023

A little bit old and worn out

Excellent location, friendly staff

Stayed in August 2023

The mattress was a little bit uncomfortable and the elevators are really slow

When we arrived they upgraded us to a suite with a lake view, it was great! The location is about 2 min walk to the lake. Great staff and the breakfest is rich and you have many choices

Stayed in September 2023

Hard to get a space at the pool, guests reserves deck chairs in the morning.

Great location, close to the lake and city centre. Excelent breakfast and nice staff.

Stayed in August 2023

This is not really a negative thing, but something that could be improved/updated - the lift. There is just one for the entire hotel and it is very slow. There is no rush because it is usually for people on vacation, but it can become a bit annoying.

Staff was really nice and helpful. Room was comfortable and spacious and location is perfect if you want to enjoy the lake beach and easy walk to the center of the town.

Stayed in August 2023

Nothing to dislike.

Nice location near the Beach and a short walk from the centre. Free parking, although a limited number of places and a narrow parking lot Nice Breakfast for Italy, with the possibility to squeeze your own juice Effective Air Conditioning

Stayed in July 2023

WiFi was painfully slow but this seems to be widespread in Riva rather than specific to the hotel as we struggled to make hotspots work either. A few niggles - the perennial problem of sunlounger-hogging by the pool (towels & belongings left unattended for hours) as space is very limited and the 6th floor sundeck has few (if any) parasols; there are only 2 small lifts which can result in long waiting times; difficulty in manoeuvring in and out of parking spaces in front car park when large neighbouring vehicles present; no hooks in bathroom (for the lovely bathrobes) and rather small shower cubicle; curtains gathered too tightly so they didn't fully cover the window and hence let in too much light round the edges.

Good location - 15-20 minute walk into centre of town, especially nice along the lakeside promenade (although watch out for cyclists who think they are on the Giro d'Italia) and choice of restaurants nearby as well. Excellent breakfast (and Restaurant manager took account of my husband's mobility issues and gave us tables near the buffet) and the one dinner we had in the hotel was good as well (we like to try lots of different places for dinner) with reasonably priced wine and half price aperitifs in Happy Hour. Other pluses were big fluffy towels and complementary bathrobes & slippers. Hessian shopping bag farewell gift on checkout which I unfortunately managed to leave behind.

Stayed in July 2023

The staff are friendly, helped every time we asked, good breakfast, good location, free parking

Stayed in July 2023

Parking was somewhat small, in the end we parked in a garage, which was quite a project to find, but in the end, car was parked there safely.

Room was big and spacious, quite clean, too. Breakfast was magnificent! Loved the balcony, it was a bit too cold and our room didn't have the best view and position, but I guess it just gets better if you chose lake-side view and higher floor. You can borrow city bikes, they also have a place to store your own bikes - it looked pretty safe.

Stayed in April 2023

Some rumors from others rooms

Good Staff and room is comfortable. The parking is perfect and also the breakfast is good. Near che center of Riva del Garda and very close to the lake.

Stayed in April 2023

This hotel and staff is amazing; no complaints.

The staff was very professional and helpful. The complementary bottle of wine was a delightful surprise. We were very pleased with our entire stay.

Stayed in March 2023

The rooms and bathrooms need updating really. Would like to have had more lunch offerings like a healthy salad option for lunches.

The location of hotel, and the staff were fabulous. The pool area was lovely and clean, and actually warmer than expected! Easy to pop over the road - just 2 mins walk to the lake. Restaurants just steps away or short walk to the old town.

Stayed in August 2022

The hotel was in a brilliant location, staff were amazing and so helpful and the balcony view was like something out of a magazine.

Stayed in June 2022

We loved the location of the hotel. It is easy to drive there, close to a lakeside walk with loads of restaurants and a 15min walk from Old Town. Staff were very friendly. We booked the lake view suite which was exceptional! Very clean. Huge room. Big comfortable bed.

Stayed in June 2022