Nil

Location

Stayed in June 2024

Had a special room that did not have any amenities, ie kettle, fridge... did not know did not care but I did ask for a kettle to make tea and the lady at the front said it could not be done. A kettle!. The manager was within earshot she immediately said to have a kettle delivered. The gentleman who came with the kettle was extremely nice. The front desk staff overall seemed VERY snooty and little eye contact.

Location very convenient for Cinque Terre as it's right in front of the station. Lobby and bar are nice and clean. Room was quite small as was the washroom.

Stayed in June 2024

Only negative point was the shower, it was very small

Everything very good and comfortable. Breakfast was also delicious

Stayed in June 2024

Staff could have been better at solving issues - asked to iron, was told no as the room had cases in it. There was no thinking how to make the customer happy. Rooms are a little dated and need renovating.

Room was a good size and in a great location for train station and access to Cinque Terre. Breakfast was good.

Stayed in May 2024

The room where we were at could use some renovation.

The ground floor and breakfast area look very nice.

Stayed in May 2024

Breakfast service had sporadic offerings. First day, no bacon. Second day, no coffee when opened.

Very close to La Spezia train station.

Stayed in May 2024

The room was a bit noisy and outdated but in general clean, well-maintained and good value for money.

Great location, opposite to the train station - perfect for visiting Cinque Terre. The staff is amazing, very helpful and friendly, nothing was too hard for them (special thanks to Marco).

Stayed in May 2024

Included breakfast was disappointing. Went down at 7am for opening as we had a train to catch. Things were not all ready, and some of the food in the warming trays was cold, like they were leftovers that had just come from the fridge.

Room was excellent and staff at reception very helpful. Dinner in restaurant was very good, too.

Stayed in May 2024

The bathroom was very small. The bedroom was quite cold

Very good martini in the restaurant

Stayed in April 2024

Nothing to comment on

Excellent location for the train station. Didn't eat in the hotel so can't comment on the restuarant. Well located for restaurants and cafe's. Staff were very friendly and helpful. This is a great base to visit the Cinque Terre from.

Stayed in April 2024

No tv channel in french. Missing a second chair in the room.

Perfect location. We didn t use the car to visit the different places. Appreciate the private and secured parking, 25 € /Day Large bedroom just renovated, super bed confort.

Stayed in May 2024

Parking is an issue but if only using the train it’s perfect. Pillow were too hard.

Location and the staff was very nice.

Stayed in May 2024

There was nothing at this hotel to dislike.

The location very near to the Central Station was excellent for our requirements. The breakfast was superb with a great variety of dishes to suit all tastes. We do use the Terminus Cafe for dinner one evening. The service was excellent with very friendly and helpful staff and we thoroughly enjoyed our meal. We booked 2 rooms, each had a different layout and the standard was as we expected.

Stayed in April 2024

Nothing really. Would have been good to have a mosquito plug in bedroom like we had in Florence hotel as my husband and I got quite badly bitten during the night. We did ask if they had one but unfortunately not. Will remember to carry one ourselves in future !!

The hotel was within walking distance of the railway station approx 1 minute ,which was excellent for us as we used La Spezia as a base to visit Cinque Terre, Portofino etc so used the train every day. It was also however within walking distance to the town, shopping area etc and the Ferry port. The staff were friendly and helpful. The breakfast was excellent ,a great choice of cold meats, pastries etc, hot items , bacon, eggs etc and freshly made pancakes fabulous. Very clean and gave the option of reusing the towels which I always think it a little step towards helping the environment. Couldn’t fault this hotel and would definitely use again if in La Spezia. La Spezia by the way is a nice little town with loads of great restaurants so always came there at night to eat.

Stayed in April 2024

A regular door on the bathroom. It had a sliding door but it was not a big deal.

The room was nice and comfortable. The bathroom was a little cramped but it's Europe, so to be expected. The buffet breakfast was very good. The location is great, right across the street just a few steps down from the train station. The hotel is also not far from a very enjoyable town square area that has restaurants. The price of the room was good too. I wish we had stayed there in La Spezia instead of staying in Monterosso.

Stayed in April 2024

A minor detail was the showerhead, which was leaking a bit. Other than that, there is not much to complain about this hotel.

I stayed here for two nights in mid April. For visiting Cinque Terre, the location is probably the best you can get in La Spezia. Its about 50 meters from the train station. The hotel is clean and comfortable and has a surprisingly good restaurant. The staff are very friendly and helpfull.

Stayed in April 2024

There was nothing I did not like

Location close to the train station. Helpful, smiling staff. Cleanliness and size of the room. Crisp white bed sheets. Smart modern breakfast room. Plenty of options available for breakfast. Easy check in and out.

Stayed in April 2024

Breakfast was ok, but was not impressed you had to pay for "extras". Typical examples being 8 Euros for a fried egg or 5 Euros for fresh orange juice !!!!

Excellent location for train station. Beautiful hotel. Excellent room, with superb glazing (which was needed as room backed onto busy road).

Stayed in April 2024

Nothing really.

Clean modern hotel in a great location near the train station. A bit of a walk to the marina.

Stayed in April 2024

The host at breakfast could not cope with the demands during peak. I recommend allocating more than one so guests do not have to wait to be seated or to order their coffee or fresh orange juice

Everything

Stayed in March 2024

Parking is extra cost, hotel parking also available

Great breakfast and location for visiting Cinqueterre, 100m from train, fast wifi, comfortable rooms, public parking garage 50m away, nice dinner restaurant

Stayed in April 2024

Would have like tea and coffee option in the room. On the Sunday it rained really heavy and was unable to get a drink or anything to eat around lunchtime. Adjoining bar doesn’t open until 6pm which wasn’t great, could really have done with a hot drink at least.

Convenient for the station, clean, friendly staff, breakfast was delicious, lots of choice.

Stayed in March 2024

The hotel seems to be past its prime, so it has tiny elevators but hotestly, that is not a deal breaker.

The location could not have been better. It was minutes from the main station, which allowed us to hop a train and explore Cinque Terre. The staff was friendly and the room was comfortable (except for the pillows). The bathroom in the lobby (and the bar attached) next door, were so beautiful and modern.

Stayed in March 2024

Breakfast was very good and the rooms were clean and comfy. The location is superb, with easy access to La Spezia's main railway station.

Stayed in January 2024