Viale Trento 71, 38066 Riva del Garda, Italy
#67 of 70 hotels in Riva del Garda
Guests' ChoiceBased on 64 hotel reviews
7.6Cleanliness
8.2
Comfort
7.8
Location
7.5
Facilities
7.5
Staff
8.4
Value for money
8.0
Free WiFi
7.6
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Showing 1 – 25
Reviewed: 20 October 2022
Kamil
PolandGood breakfasts, pool, free parking garage for bicycles
Stayed in October 2022
Reviewed: 2 October 2022
Mykola
Czech RepublicClosing the hotel entrance door at 22:00. Having one set of keys from the room causing a bit of discomfort.
View from the window. Great breakfast. Every day room cleaning. Personal are outgoing.
Stayed in September 2022
Reviewed: 24 September 2022
Spragg
United StatesThis property was in a nice location, had great amenities and a wonderful breakfast! We loved renting out their bikes for the day and exploring town.
Stayed in September 2022
Reviewed: 15 September 2022
Tal
IsraelThere was no available parking, but we found a close parking with help from the staff.
The breakfast was great, very rich.
Stayed in September 2022
Reviewed: 4 September 2022
Ian
United KingdomThe pool was very good.
Stayed in August 2022
Reviewed: 18 August 2022
Felisiak
Polandlittle bit noisy overnight from the street
Pool was amazing
Stayed in August 2022
Reviewed: 19 July 2022
Barbara
NorwayWe had a nice terrace!
Stayed in July 2022
Reviewed: 14 July 2022
Izabela
GermanyRoom size
Room size very squishy for 3 people , breakfast great !
Stayed in July 2022
Reviewed: 12 July 2022
Daniel
SwedenWe got a room at first floor towards the street so it was quite noicy from the street.
Breakfast was better than expected, cleaning was good, pool was good. Close to Lidl and MD. Walking distance to the centrum. Easy to get parking at the hotel.
Stayed in July 2022
Reviewed: 22 June 2022
Marcia
United StatesWe asked for a smoke free room. The room smelled of heavy smoke.
Location was great. The parking lot was very small. We ended up parking a short distance away under a grocery store which worked out better for us. The hotel is a quick 15 minute walk to the lake with all the shops and cafes. The pool was very nice! The hotel had a variety of items for breakfast. Our entire family enjoyed our stay.
Stayed in June 2022
Reviewed: 2 May 2022
Honzag
Czech RepublicThere was very low water pressure in the shower, it was hard to have a shower.
Very rich breakfast.
Stayed in April 2022
Reviewed: 28 September 2021
Paweł
PolandClose to the lske
Stayed in September 2021
Reviewed: 18 September 2021
Evan
IrelandThe staff were lovely and helpful. Breakfast was great, room was very clean.
Stayed in September 2021
Reviewed: 1 September 2021
Caitlin
United Statesroom was very small, coffee machine is not great
pool was amazing, breakfast was very good but i would replace the coffee machines with real coffee
Stayed in August 2021
Reviewed: 14 July 2021
Francesco
ItalyProbably the worst thing is the location... The hotel is located in a secondary zone and not in the city center
The swimming pool was good and big enough
Stayed in July 2021
Reviewed: 12 July 2021
Krista
LatviaFree car parkings was great addition
Stayed in July 2021
Reviewed: 29 June 2021
Andrii
PolandAir condition was weak and was able to work only for 1-2 hours and then was switching to heating. So we were melting during the night.
Good swimming pool with nice view. Pets friendly place
Stayed in June 2021
Reviewed: 4 October 2022
Francis
United KingdomGood cycle storage
Stayed in September 2022
Reviewed: 28 August 2022
Ruth
EcuadorThe rooms are very small and old and not very comfortable.
The pool was great.
Stayed in August 2022
Reviewed: 31 July 2022
Glenn
IrelandThe entire place is filthy. On arrival the hotel looks rundown. The are not enough car parking spots for everyone who stays. But it gets much worse when you walk down the corridors. The carpets are dirty and the walls are black and brown in every direction. Worse again when you get into your room, the plaster is falling off around the doors and all the sockets, part of our toilet was lying on the ground, there were black stains allover the walls and disgusting brown dripping stains next to the bed. The bed was 2 single mattresses on top of two more single mattresses and no base on the bed which had brown marks along it. There are no toiletries, no hair drier, the tiles in the bathroom were dirty, the shower head had some fungus growing in it, the thermostats in the showers didn't work and went from hot to cold constantly, the bed side lights are made from paper and are stained and dusty, the air conditioning worked however it only faced towards the head of the bed with no way to change it so if it was on you could only have it blowing in your face. It was also very weak. The reception area smelt of urine. The leather sofas were old and sticky. We approached the reception about the issue we had with how dirty the place was, she told us there was nothing she could do. We would have to pay for all 4 nights. We phoned booking.com about it and they told us they could send a cancellation request on our behalf. We did this and spoke to a different receptionist about the issue. She called the manager and they agreed to waive the cancellation fee and allowed us leave after 1 night. The images are completely misleading. They must be about 20 years old as the hotel is completely dilapidated since they were taken. The pool is about 3 foot deep in total. The only positive was breakfast, the staff were courteous and wore gloves when handling the food and there was a good selection.
The staff sorting us out with free cancellation.
Stayed in July 2022
Reviewed: 29 July 2022
Felix
AustriaWe were not able to find a satisfying solution for a trip we had to cancel short-handed. The hotel staff was not cooperative at all.
Stayed in July 2022
Reviewed: 11 July 2022
Severija
LithuaniaPerfect
Stayed in July 2022
Reviewed: 27 June 2022
Karen
IrelandNoise of the road and no alcohol after 10
Stayed in June 2022
Reviewed: 20 June 2022
Hitendra
United Arab EmiratesStaff was Always ready to help
Nice staff
Stayed in June 2022
Showing 1 – 25
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