Park Benjamin 10, Eilat, 88122, Israel
#58 of 68 hotels in Eilat
Guests' ChoiceBased on 289 hotel reviews
7.2Cleanliness
7.4
Comfort
7.5
Location
8.0
Facilities
7.2
Staff
8.2
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 19 March 2024
Siphiwe
IsraelRooms not cleaned well,they must washed with water not sprayed
The food and staff hospitality
Stayed in March 2024
Reviewed: 3 March 2024
Tal
IsraelLooks old, broken windows and the room was dirty.
Stayed in March 2024
Reviewed: 1 March 2024
Ofer
IsraelEvery thing! Only one elevator was working, the maintenance of the entire hotel is very poor
One of worst places ever. Had to replace 3 rooms. I arrived at 20:00 o’clock, got the keys to the first room. It was filthy, the bathroom was in terrible condition, even blood stains at the bath. Other guests belongings all over. Got back to the lobby asking for another room, wondering how can such a situation can happen. Asked to go and see another room to see if it’s okay. Went there three times but the door remaind closed, the clerk at the lobby replaced the key each time I got back. At the fourth time I told him that I’m not going back unless someone from the staff will join me. He asked security man to join me. He found out that the mechanism of the key to the room was out of order, he had to reboot it. This room is adjustable for people with disabilities but it also wasn’t clean. I got back again to the lobby asking to speak with a manager. The clear said that at that time he is the only one there but he will speak with his manager over the phone. When he spoke with him he informed him about all of the problems discussed above and he also said that I asked to cancel my reservation. When I heard that I raised my voice protesting about the false information. The manager asked me to be patient because he is trying to solve the situation. Finally got a reasonable room for the night, checking out at 5 o’clock in the morning.
Stayed in March 2024
Reviewed: 25 February 2024
Chaya
IsraelThe staff was super helpful and kind. The price was great! I had a basic room with a comfortable bed with a bunch of pillows and a coffee bar and fridge. Amazing breakfast buffet!
Stayed in February 2024
Reviewed: 11 December 2023
Eli
IsraelThe facilities could be maintained better
Good location, nice staff, very good breakfast
Stayed in December 2023
Reviewed: 30 November 2023
Michael
IsraelHôtel old and need to be renovated Food was very simple, but enough Not a fancy hotel as expected
Nice place Staff was kind Nice terrace
Stayed in November 2023
Reviewed: 4 November 2023
Mickey
IsraelBad wifi
The rooms are fine and fit family of 4 without any issue. A very nice and clean swimming pool Nice breakfast
Stayed in November 2023
Reviewed: 30 October 2023
Jane
IsraelNothing
Helpful
Stayed in October 2023
Reviewed: 8 October 2023
Andrey
IsraelIt was very dirty - dirty rooms , dirty towels .
Nothing except the location
Stayed in October 2023
Reviewed: 28 September 2023
Linoy
IsraelI mentioned I was 8month pregnant apon my arrival, and got the farthest room at the hotel. The bathroom in the room smelled really bad. Someone came to clean them but the smell didn't go away. Hotel was empty could have moved us to a different room but their response was that there r no rooms cleaned.
Staff way very nice
Stayed in September 2023
Reviewed: 27 September 2023
קדם
Israelthe staff was very kind and the service was exelant
Stayed in September 2023
Reviewed: 22 September 2023
Ashootosh
IndiaHotel needs to upgrade is facilities. Our sofa was broken, the telephone was not working, the toilet for was peeling, and generally everything looked run down.
Staff was helpful
Stayed in September 2023
Reviewed: 20 September 2023
Patarava
IsraelAll good stuff. At the reception, thank you for being so communicative, especially Aviv
Stayed in September 2023
Reviewed: 12 September 2023
Alex
IsraelNothing
The location , the food , the stuff
Stayed in September 2023
Reviewed: 30 August 2023
Wea
IsraelThey over charge for nothing and not close as they claim to be to the beach.
I booked via Booking.com and price was 1400₪ however, when I got to the hotel they final price was increas to over 1500₪. I found this dishonest and I'll file for my extra money back. Also, it isn't 400mts from the beach buy rather 1.5km. No, I won't recommend this place.
Stayed in August 2023
Reviewed: 13 August 2023
Samer
IsraelAmazing is the only word to describe this hotel
Stayed in August 2023
Reviewed: 7 August 2023
Abeer
Israelnone
none
Stayed in August 2023
Reviewed: 22 July 2023
Yuval
IsraelThe diner
Stayed in July 2023
Reviewed: 9 July 2023
Leor
IsraelThe hotel is run-down and badly maintained. Rooms are poorly appointed (not even a chair...) and haven't been maintained (broken faucet, broken closet and more) Everything(!) is dirty - rooms, halls, lifts, public toilets, pool area, pool water, dining room/restaurant... Breakfast restaurant is filthy(!) with strong garbage smells. Food variety was insufficient, but the real problem was the quality - everything looked (and smelled) badly. And the same poor experience doesn't skip the furniture - here too, chairs, tables, and counters are all dirty, broken, peeled... Pool "bar" is filthy(!), with sub-par food and drinks. There's no room billing, only cash pay. Some guests played super-loud music at the pool - completely ignoring hotel security which gave up at a certain point. Staff seem careless and rude - check-in was far from welcoming, and at check out we were pretty much ignored. We were surprised that this hotel is owned/managed by Brown Hotels - very disappointing. Bottom line - DONT STAY HERE
Stayed in July 2023
Reviewed: 30 June 2023
Jonas
DenmarkGood breakfast and Nice rooms
Stayed in June 2023
Reviewed: 24 June 2023
Nadav
IsraelVery noisy air conditioning in the room. Small, not shaded at all, pool. Bad espresso and coffee at breakfast. Not enough parking places for the guests.
Friendly staff Good gim Nice lobby
Stayed in June 2023
Reviewed: 18 June 2023
Amit
Israelold facilities, bad food, the hotel room smelled of cigarettes, looks like brown bought a very cheap hotel and put a “brown” sticker on it. very disappointing compared to brown
after we complained about having 2 separate bads and the smell of cigarettes, the staff tried to transfer us to a different room and get a full size bed but the hotel was fully booked. they gave us a champagne
Stayed in June 2023
Reviewed: 15 May 2023
Annemarie
United StatesI liked everything!
The hotel was beautiful inside and outside. The staff was very helpful when I did have a need and sent someone up right away. The room was spacious and the beds were very comfortable. The best part was my booking included breakfast and dinner! The buffet for breakfast was wonderful! We enjoyed dinner as well. This hotel has a beautiful and very large pool area too. It was a perfect place to stay and in a good location!
Stayed in May 2023
Reviewed: 14 May 2023
Noa
IsraelWe were told the pool closes at 6 but eachday they closed early 5 ..
The breakfast was delicious, generous & everything one needed! The location perfect for our needs, 2 blocks to the bus station, nice walk to the marina, beaches & shopping.
Stayed in May 2023
Reviewed: 13 May 2023
Anabel
CanadaThe breakfast was absolutely terrible and so much more. Property needs a renovation ASAP (don’t trust the photo’s). Pets are allowed, dogs end up barking early morning without anyone doing anything about it. Some hotel guests are unruly and make noise in the hall, doors are cracked, safe doesn’t work. The only positive was that the staff tried to be helpful and were very nice.
Stayed in May 2023
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